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PortoBay Rio de Janeiro

4.0 star property

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Photo gallery for PortoBay Rio de Janeiro

Outdoor pool, pool umbrellas, sun loungers
View from property
Sundeck
Rooftop terrace
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Avenida Atlântica, 1500, Copacabana, Rio de Janeiro, RJ, 22020-020
  • Copacabana Beach
    ‪3 min walk‬
  • Sugar Loaf Mountain
    ‪4 min drive‬
  • Christ the Redeemer
    ‪23 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪47 min drive‬

Room options

View all photos for Luxo Top Floor Vista Mar Panoramico

Premium bedding, minibar, in-room safe, desk

Luxo Top Floor Vista Mar Panoramico

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 3 Twin Beds

View all photos for Luxo Top Floor Vista Mar com Varanda

Premium bedding, minibar, in-room safe, desk

Luxo Top Floor Vista Mar com Varanda

  • 204 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxo Vista Mar Panoramico

Premium bedding, minibar, in-room safe, desk

Luxo Vista Mar Panoramico

  • 236 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxo Vista Mar com Varanda

Premium bedding, minibar, in-room safe, desk

Luxo Vista Mar com Varanda

  • 204 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 441 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Top Floor Vista Mar

Premium bedding, minibar, in-room safe, desk

Suite Top Floor Vista Mar

  • 441 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Top Floor

Premium bedding, minibar, in-room safe, desk

Superior Top Floor

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

PortoBay Rio de Janeiro

4-star hotel in Copacabana
Spend the day relaxing on the beach or pampering yourself at PortoBay Rio de Janeiro's full-service spa.
PortoBay Rio de Janeiro offers 117 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
In addition to a full-service spa, PortoBay Rio de Janeiro features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This beach hotel also offers a fitness center, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

PortoBay Rio de Janeiro has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
La Finestra - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 85 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 70 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Finestra

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 70 per person
  • Airport shuttle fee: BRL 220 per vehicle (one-way)
  • Nearby parking fee: BRL 85 per day (984 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bay Rio
Hotel Porto Bay Internacional Rio
Hotel Porto Bay Rio
Hotel Rio Porto Bay Internacional
Internacional Rio
Porto Bay Hotel
Porto Bay Internacional
Porto Bay Rio Internacional Hotel
Porto Rio
Rio Porto Bay
Porto Bay Rio Internacional Hotel Rio De Janeiro, Brazil
Porto Bay Rio Internacional Hotel Rio de Janeiro
Porto Bay Rio Internacional Rio de Janeiro
Porto Bay Rio Internacional
Hotel Porto Bay Rio Internacional
PortoBay Rio Internacional Hotel Rio de Janeiro
PortoBay Rio Internacional Hotel
PortoBay Rio Internacional Rio de Janeiro
Porto Bay Rio Internacional Hotel De Janeiro Brazil
PortoBay Rio Janeiro Hotel
PortoBay Hotel
PortoBay Rio Janeiro
PortoBay
PortoBay Rio Internacional
Rio Internacional Hotel
PortoBay Rio De Janeiro Hotel Brazil
Hotel Porto Bay Rio Internacional
PortoBay Rio de Janeiro Hotel
PortoBay Rio de Janeiro Rio de Janeiro
PortoBay Rio de Janeiro Hotel Rio de Janeiro

PortoBay Rio de Janeiro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1005 reviews
Rating 8 - Good. 192 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pedro, Miami

Business traveler
Liked: Cleanliness, property conditions & facilities
Poor lights in room, reception would not give a receipt at checkout claiming this has to be done by administration… and receipt would be send by mail …. never received
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an amazing hotel with amazing customer service
Stayed 6 nights in Dec 2024

8/10 Good

Susana

Business traveler
Liked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a fantastic stay!
Stayed 4 nights in Dec 2024

6/10 Okay

Eric

Traveled with partner
Liked: Staff & service
Nice hotel. Staff was very friendly. AC didn’t work very well. Elevators were very small. Light switches in room were confusing. Lobby always felt warm and humid.
Stayed 3 nights in Dec 2024

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

JohnPaul

Stayed 5 nights in Oct 2024

10/10 Excellent

JILL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms were very clean. The staff was amazing. They have chairs, umbrellas, and towels across the street on Copacabana Beach. Two security watch over your belongings if you want to walk down to the beach. They deliver food and drinks from the beach bar. My balcony overlooked the beach and Christ the Redeemer.
Stayed 2 nights in Nov 2024

10/10 Excellent

melecia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to Rio for 5 days and absolutely enjoyed myself here. This hotel unlike most in Rio has a balcony! Thay at the front desk was extremely helpful and kind and made my stay that much more pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location! Walking distance to Ipanema beach and the staff was incredible, very professional and kind.
Stayed 4 nights in Nov 2024

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live your best life! Stay here!
Absolutely the best staff I have encountered! They take care of every detail. We booked a suite and it was extremely comfortable with a great view. The location was excellent for beach, restaurants and bars. My first time in Rio….but not my last!
Stayed 4 nights in Nov 2024

6/10 Okay

Jay H

Liked: Cleanliness
Disliked: Amenities
It’s fine
Stayed 4 nights in Nov 2024

8/10 Good

Cyrille

Traveled with partner
Liked: Cleanliness, amenities
The location is excellent and the views of the beach are amazing, especially from the upper floors. The roof top pool and terrace also offers amazing 360 views and a great place for sunset. However, the rooms and the hotel in general are tired. We also a lot of small issues in the room: a dirty and broken chair, a broken lamp, taps functioning but not properly installed. In addition, given the price of the room, putting a Nespresso machine but having to pay for each pod is incredibly mean. Overall service was fine when asked but not particularly proactive or forthcoming. The views almost made up for it but it could/should be better.
Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
RIP off Portobay
Ripping people off. Charging 3.5-4 times more than they should of. Place is nice friendly staff but run very badly. Manager didn’t even want to come to speak to me regarding their extortionate prices because of a summit. Plenty of nice hotels along the strip who don’t rip people off. Be aware
Stayed 2 nights in Nov 2024

10/10 Excellent

nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location, with amazing
An amazing hotel, in a great location. Rooms were big and clean, and staff extremely helpful and friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cariappa Nikhil

Stayed 3 nights in Oct 2024

10/10 Excellent

Ana Maryell

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall our stay was fantastic. Front desk and restaurant team members were always welcoming and friendly! The food at the onsite restaurant for dinner was phenomenal - well beyond our expectations. As was dinner and snacks by pool. Great location and walkable. What we did not like was that we had room refresh at the beginning of our stay. They took all the towels and didn’t leave any fresh towels. We got back from a walking tour wanting to shower and our phone did not work to call down to the front desk. So we went back down there to watch the front desk. Individual said they would send housekeeping up. The towels never arrived, we ended up getting our phone fixed and then had to call back down again. Overall, we ended up having to ask four times for fresh towels before they were brought to us the next day. This happened one more time again as well, And I explained what we had encountered earlier in our stay. Housekeeping came right up this time. The other thing which was weird was that our resfreshed bed had what looked like bug wings on it. Our stay was amazing besides the housekeeping aspect.
Stayed 6 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and top tier staff. Only complaint would be slow elevator waits but thats something they cannot change, overall great place to stay, conveniently located and the staff is amazing.
Stayed 4 nights in Oct 2024

8/10 Good

Shenneka

Overall the hotel was beautiful and my stay was pretty good. My only issues was the long wait to check in as I arrived early and the food was edible but overall bad 10/10 would not recommend. The room was beautiful designed. The staff overall was pleasant and the location is amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Dailyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and spoke very good English. The hotel is very clean and very close to the beach. The pool and rooftop bar was relaxing and the breakfast was amazing. I highly recommend this hotel if you are looking for a luxury stay in Rio.
Stayed 6 nights in Oct 2024

10/10 Excellent

Enery

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family dreams of going back! Amazing staff
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay , the staff was very attentive to me , plus it’s in a very convenient location by restaurants , and the beach was across the street
Stayed 2 nights in Oct 2024