An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Promenade Fusion Itaguaí offers 134 air-conditioned accommodations with minibars and safes. 40-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Promenade Fusion Itaguaí provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
2 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and laundry facilities. Onsite covered self parking is complimentary.
Promenade Fusion Itaguaí is a smoke-free property.
Promenade Fusion Itaguaí has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free secured, covered self parking on site
Food and drink
A bar/lounge
A restaurant
Things to do
Gym
Outdoor pool
Sauna
Shopping
Steam room
TV in common areas
Family friendly
Fenced pool
Laundry facilities
Lifeguards on site
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Guest services
Housekeeping (daily)
Multilingual staff
Business services
2 meeting rooms
Conference center
Outdoors
Pool loungers
Pool umbrellas
Terrace
Accessibility
Elevator
More
1 building
15 floors
Banquet hall
Built in 2016
Lifeguards
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
40-inch smart TV with digital channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Desk chair
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Renovations and closures
The following facilities are closed on Monday:
Outdoor pool
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 38.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: BRL 38.50 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 10:00 AM to 6:00 PM
Parking height restrictions apply
Property is also known as
Promenade Fusion Itaguaí Hotel Itaguai
Promenade Fusion Itaguaí Hotel
Promenade Fusion Itaguaí Itaguai
Promenade Itaguaí
Promena Fusion Itaguaí Hotel
Promenade Fusion Itaguaí Hotel
Promenade Fusion Itaguaí Itaguai
Promenade Fusion Itaguaí Hotel Itaguai
Promenade Fusion Itaguaí Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel was very convenient for our stay. It was clean and modern. The breakfast was very good. I wish we could have received because of the extended length of our stay.
Equipe totalmente despreparada, serviço amador e antiético. O funcionário que se diz chamar-se Romário é extremamente despreparado para o cargo, demonstrando a incompetência do serviço. Meu quarto estava com ar-condicionado quebrado e o funcionário teve a cara-de-pau de não oferecer outro quarto pois “influente poderia chegar as 8h” mesmo sabendo que o checkin era as 13h. Não resolveu meu problema e foi estupidamente mal educado sem ter noção da sua obrigação quanto gerente. Não peço favor, estou pagando para ser atendido de acordo com o serviço do hotel. Equipe despreparada. Péssimo serviço
O pessoal do atendimento precisa ser treinado e atender com mais simpatia. O café da manhã é fraco. O check in demora demais. Dessa vez então... A academia não possui halteres ou pesos para a barra do supino. Assim, não dá para treinar.
Boa estadia. Porem, me cobraram R$72 pelo cafe da manha, antes do check-in no dia 15/4. Valor absurdamente elevado pela qualidade dos produtos oferecidos.
O atendimento da recepção, governança e piscina foram excelentes.
O café da manhã é bom, porém, com pouca variedade.
O kit infantil também foi um ótimo diferencial.
Estávamos com Pet e o atendimento foi excelente, nos deram cama, tapete higiênico e pote para ração e água.
No geral superou as expectativas.
Num geral a estádia foi boa, tenho alguns detalhes que por vezes fazem a diferença. O hotel precisa melhorar todas as sinalizações internas, desde a entrada da garagem até rota de fuga do hotel. Outro adendo é quanto a limpeza da piscina, pois ao me banhar encontrei lodo flutuando próximo a borda da fachada.