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Windsor Excelsior Copacabana

4.0 star property

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Photo gallery for Windsor Excelsior Copacabana

Outdoor pool, pool umbrellas, sun loungers
View from property
Suíte Júnior | Minibar, in-room safe, blackout drapes, soundproofing
Luxo com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001
  • Avenida Atlantica
    ‪1 min walk‬
  • Copacabana Beach
    ‪3 min walk‬
  • Christ the Redeemer
    ‪24 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard com Cama Casal

Standard com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Standard com Cama Casal

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior com 2 Camas de Solteiro

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suíte Júnior

Suíte Júnior | View from room

Suíte Júnior

  • 517 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | View from room

Luxo com Cama Casal

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Executiva

Suíte Executiva | Minibar, in-room safe, blackout drapes, soundproofing

Suíte Executiva

  • 667 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard com 2 Camas de Solteiro

Minibar, in-room safe, blackout drapes, soundproofing

Standard com 2 Camas de Solteiro

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Executivo com Cama Casal

View from room

Superior Executivo com Cama Casal

  • 247 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Família

View from room

Suíte Família

  • 517 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior Executivo com 2 Camas de Solteiro

  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, blackout drapes, soundproofing

Superior com Cama Casal

  • 258 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

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4.6 out of 5, Wonderful, (1054)
$139 nightly
The price was $163
The price is $139 total
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About this property

Windsor Excelsior Copacabana

Hotel in Copacabana
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Windsor Excelsior Copacabana provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This beach hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Windsor Excelsior Copacabana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: BRL 60 to 75 for adults and BRL 60 to 75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults, and BRL 60 to 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A car is not required for transportation to and from this property

Property is also known as

Excelsior Windsor
Hotel Windsor Excelsior
Windsor Excelsior
Windsor Excelsior Hotel
Windsor Excelsior Hotel Rio de Janeiro
Windsor Excelsior Rio de Janeiro
Windsor Excelsior Hotel Rio De Janeiro, Brazil

Windsor Excelsior Copacabana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1015 reviews
Rating 8 - Good. 235 out of 1015 reviews
Rating 6 - Okay. 86 out of 1015 reviews
Rating 4 - Poor. 32 out of 1015 reviews
Rating 2 - Terrible. 25 out of 1015 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

veronica

Traveled with family
Disliked: Staff & service
Very poor service staff not friendly
Stayed 5 nights in Feb 2025

6/10 Okay

Luis Oliverio Carrasco

Traveled with family
Disliked: Staff & service
The staff wasn’t friendly

10/10 Excellent

Christian

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

6/10 Okay

heedong

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Definitely overpriced hotel. The room and furnitures are old and outdated. They charge 99 BRL for breakfast, which is not worth to pay. Note that they didn't grant any Expedia discount for the breakfast, which they don't mention during check-in.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Copacabana zum Genießen

Nach Preis/Leistung die beste Adresse auf Copacabana für einen entspannten Aufenthalt! Die Aussicht aus den Meerblickzimmern ist fantastisch!
Stayed 1 night in Feb 2025

10/10 Excellent

Efren

Stayed 15 nights in Dec 2024

10/10 Excellent

Seine

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Being our 4th visit to a Windsor in Copacabana and our 3rd at the Excelsior we have a level of familiarity, and expectations which are consistently met. The staff on the ground level and front desk, the room cleaning staff, and of course the whole roof top crew are always professional and we have never been let down. Obviously we'll be back again.
Stayed 15 nights in Jan 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Jan 2025

2/10 Terrible

Carlos

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience
Stayed 1 night in Jan 2025

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service, location, rooms quality
Stayed 8 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Eric, Garnet Valley

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool.
Stayed 3 nights in Jan 2025

6/10 Okay

Rob, Charlestown

Disliked: Amenities
Ok
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel/staff/location were great. Great view of the beach from the 5th floor. AC is powerful. The breakfast is amazing! The shower pressure is fantastic. The doors/walls are thin, so you can hear noisy neighbors sometimes. There wasn't a lot of room for clothes (we were there for 2 weeks and had a lot of clothes).
Stayed 12 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay.
Stayed 2 nights in Jan 2025

2/10 Terrible

Marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

Hotel super dated, our room had a few damaged things, such as floor boards. The flush was a joke, basically not working. Hotel staff were not very helpful. Our room was not very clean and the pool was also dirty. I would never stay in this hotel again. The only positive thing about this place was the water pressure and location.
Stayed 2 nights in Jan 2025

8/10 Good

Jamir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very early , we must be wait until 3 pm por checking, don’t gave us option to accommodate before
Stayed 4 nights in Dec 2024

6/10 Okay

Yasamin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No VIP services were available. Our bedsheets were dirty. Called twice and no one came. Had to stop a maid in the hallway to change the sheets.
Stayed 2 nights in Dec 2024

8/10 Good

maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashty

Stayed 3 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Honey Louela

Stayed 4 nights in Nov 2024