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Windsor Excelsior Copacabana

4.0 star property

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Photo gallery for Windsor Excelsior Copacabana

Outdoor pool, pool umbrellas, sun loungers
Ballroom
Luxo com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing
Meeting facility
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001
  • Avenida Atlantica
    ‪1 min walk‬
  • Copacabana Beach
    ‪2 min walk‬
  • Ipanema Beach
    ‪4 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard com Cama Casal

Standard com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Standard com Cama Casal

7.4 out of 10
Good
(22 reviews)
  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior com 2 Camas de Solteiro

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suíte Júnior

Suíte Júnior | View from room

Suíte Júnior

  • 517 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | View from room

Luxo com Cama Casal

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Executiva

Suíte Executiva | Minibar, in-room safe, blackout drapes, soundproofing

Suíte Executiva

  • 667 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard com 2 Camas de Solteiro

Minibar, in-room safe, blackout drapes, soundproofing

Standard com 2 Camas de Solteiro

8.4 out of 10
Very good
(6 reviews)
  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Executivo com Cama Casal

Superior Executivo com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Superior Executivo com Cama Casal

8.6 out of 10
Excellent
(10 reviews)
  • 247 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Família

Minibar, in-room safe, blackout drapes, soundproofing

Suíte Família

  • 517 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior Executivo com 2 Camas de Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, blackout drapes, soundproofing

Superior com Cama Casal

8.8 out of 10
Excellent
(14 reviews)
  • 258 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

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The price was $197
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About this property

Windsor Excelsior Copacabana

4-star hotel in Copacabana
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Windsor Excelsior Copacabana provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This beach hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Windsor Excelsior Copacabana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: BRL 60 to 75 for adults and BRL 60 to 75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults, and BRL 60 to 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A car is not required for transportation to and from this property

Property is also known as

Excelsior Windsor
Hotel Windsor Excelsior
Windsor Excelsior
Windsor Excelsior Hotel
Windsor Excelsior Hotel Rio de Janeiro
Windsor Excelsior Rio de Janeiro
Windsor Excelsior Hotel Rio De Janeiro, Brazil

Windsor Excelsior Copacabana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1010 reviews
Rating 8 - Good. 232 out of 1010 reviews
Rating 6 - Okay. 81 out of 1010 reviews
Rating 4 - Poor. 37 out of 1010 reviews
Rating 2 - Terrible. 23 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Basilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Fantastic location and the roof swimming pool has breathtaking view
Stayed 3 nights in Apr 2025

8/10 Good

EVELYN PAOLA

Stayed 9 nights in Apr 2025

8/10 Good

Alberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a Family Suite which advertised having a king bed for parents plus a twin bed for a kid. What they gave us seemed like an upgrade compared to what was advertised: two adjoining rooms, one with a king bed, the other with two twin beds, so that our kid got her own room with its own bathroom. It did have an ”ocean view” in the sense that it faced a side street, but you could look to one side and see the beach and ocean (and look the other way to see the hill with the Christ.) There was a small swimming pool on the roof. There wasn’t a hot tub, but the roof had excellent views day and night, and the roof level offered additional dining options. There was also a restaurant on the ground floor where we had a decent breakfast buffet every morning, which included fixings to make sandwiches for lunch as well. We also tried dinner in the restaurant once, although that area has lots of other dining options. The location is a beautiful world famous beach in a nice neighborhood, right next to the famous Copacabana Palace. Even in a great part of Rio like this, we were still concerned about crime, and took precautions about where we walked at night and kept valuables such as our wallets in the room safe instead of carrying everything around with us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. That whole street across from Copacabana Beach is lined with hotels. This one seemed like a good choice because it offered a "family suite" that had a king bed for the parents, plus a twin bed for our teenager. When we checked in, it was a pleasant surprise that they actually gave us two adjoining rooms for that reservation, so our teenager got her own room with two twin beds and her own bathroom. The rooms had an "ocean view" in the sense that you were facing a side street, but you could look to one side and see the ocean and beach (or look the other way and see the Christ statue on a hill.) The roof of the hotel had a small swimming pool. There was no hottub but the roof level had great views day and night and offered another dining option. There was also a restaurant on the ground floor that did a decent breakfast buffet, including ingredients to make sandwiches for lunches. The hotel loaned out towels you could take to the beach and had responsive bilingual people always available at the front desk. It's a nice neighborhood, but anywhere in Rio, even nice areas like this, tourists need to use caution. We didn't have any problems with crime, but were careful about where we walked at night and left valuables in the safes in our rooms rather than carrying around full wallets, etc.
Stayed 2 nights in Apr 2025

10/10 Excellent

Subhiya

Stayed 5 nights in Apr 2025

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities
Propiedad vieja en no muy bien estado. Toallas, sábanas, muebles, viejos y algo cochinos. No me quedaría de nuevo aquí.
Stayed 5 nights in Apr 2025

2/10 Terrible

Delmar

Stayed 2 nights in Mar 2025

8/10 Good

Tatianna

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the staff!
Stayed 6 nights in Mar 2025

10/10 Excellent

Alessandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we only stayed one night we really enjoyed our stay. We arrived there after an 8 hour transfer and it was just what we needed. The rooftop bar has the most incredible views and we ordered room service and it was delicious. As a coeliac I really appreciated the menu showing a selection of gluten free items.
Stayed 1 night in Mar 2025

10/10 Excellent

Klarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As an American that spoke NO Portuguese, my stay was still amazing. Everything from the menus to the documents in the rooms were in both Portuguese and English. The only thing in the room that was not both was the book that explains the services at the hotel. But honestly, that was minor as i could easily translate the pages with my phone. The buffets on Saturday and Sunday for lunch is incredible. My only complaint was my shower head in my bathroom was older and if it had options like pulse or rain, it would have felt much better on my sunburn. Oh, and please explain the blue card to foreigners, it took me a few minutes to realize that was for power and air conditioning. 😊 I will come back again. Thank you to the entire staff. Obrigado.
Stayed 4 nights in Mar 2025

10/10 Excellent

LIANG, Calgary

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph, TUCSON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was bu the beach and many restaurants were within walking distance.
Stayed 3 nights in Mar 2025

4/10 Poor

Reza

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have Been in Rio many many times since 1988. I happened to stay at this Hotel, in 2000. we had 3 rooms, then. To my surprise the lobby was the same, but 25 years older, so was the room and Furniture It seems to me that the owners, Are very, Very Cheap! They haven’t spend a penny since my last stay.( Staff were very nice, the only plus!) AC made so much noise that I ended up turning it off, so I can sleep with ( heat was preferred over noise!) The Best way to describe it? THET CHARGE WITH , $, $€, &£, AND spend Rials 😜 I DONT RECOMMEND IT AT ALL!

10/10 Excellent

Arionna

Stayed 6 nights in Mar 2025

10/10 Excellent

michell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything very clean and the staff very friendly
Stayed 5 nights in Mar 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great location. We were allowed to check out lat, and then store our bags and use their facilities right up to our 8PM flight. Very accommodating!
Stayed 2 nights in Mar 2025

8/10 Good

María de R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Danait

Stayed 9 nights in Mar 2025

10/10 Excellent

Victoria

Stayed 2 nights in Mar 2025

10/10 Excellent

Fernando

Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location and the quality service and rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Inside was safe, clean, and very pleasant. The rooftop pool and view are also nice
Stayed 1 night in Mar 2025

10/10 Excellent

Jose de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Copacabana

El hotel es excelente, el servicio y la atención al cliente excelente también. La comida del restaurante buenísima y la ubicación frente a Copacabana también fue muy buena. Las vistas desde la terraza y desde mi habitación increíbles.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area and restaurant need a refurb but the hotel is actually very nice, communal areas just seem very dated. Staff are really friendly including the managers, when I had an issue with my room, she ensured it was changed to a much nicer room
Stayed 6 nights in Mar 2025