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Windsor Excelsior Copacabana

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Windsor Excelsior Copacabana

Outdoor pool, pool umbrellas, sun loungers
Luxo com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing
Front of property
Ballroom
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001
  • Avenida Atlantica
    ‪1 min walk‬
  • Copacabana Beach
    ‪3 min walk‬
  • Rua Barata Ribeiro
    ‪4 min walk‬
  • Rio de Janeiro (SDU-Santos Dumont)
    ‪8 min drive‬

Room options

View all photos for Standard com Cama Casal

Standard com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Standard com Cama Casal

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior com 2 Camas de Solteiro

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suíte Júnior

Suíte Júnior | View from room

Suíte Júnior

  • 517 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | View from room

Luxo com Cama Casal

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Executiva

Suíte Executiva | Minibar, in-room safe, blackout drapes, soundproofing

Suíte Executiva

  • 667 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard com 2 Camas de Solteiro

Minibar, in-room safe, blackout drapes, soundproofing

Standard com 2 Camas de Solteiro

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Executivo com Cama Casal

Superior Executivo com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Superior Executivo com Cama Casal

  • 247 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Família

Minibar, in-room safe, blackout drapes, soundproofing

Suíte Família

  • 517 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior Executivo com 2 Camas de Solteiro

  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, blackout drapes, soundproofing

Superior com Cama Casal

  • 258 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

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About this property

Windsor Excelsior Copacabana

Hotel in Copacabana
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Windsor Excelsior Copacabana provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This beach hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Windsor Excelsior Copacabana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: BRL 60 to 75 for adults and BRL 60 to 75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults, and BRL 60 to 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A car is not required for transportation to and from this property

Property is also known as

Excelsior Windsor
Hotel Windsor Excelsior
Windsor Excelsior
Windsor Excelsior Hotel
Windsor Excelsior Hotel Rio de Janeiro
Windsor Excelsior Rio de Janeiro
Windsor Excelsior Hotel Rio De Janeiro, Brazil

Windsor Excelsior Copacabana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1004 reviews" "
Rating 8 - Good. 247 out of 1004 reviews" "
Rating 6 - Okay. 83 out of 1004 reviews" "
Rating 4 - Poor. 33 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Stayed 3 nights in Oct 2024

6/10 Okay

Renata

Liked: Cleanliness
The location is perfect; however, the manager Thiago is arrogant. The rest of the staff is okay, not particularly friendly except for the bellboys and the guys outside. On my last night, I couldn’t sleep because of the noise from the room above. I had to call reception three times (the guy on duty tried to help), but the following day, when I went to complain, the manager was arrogant again. I also noticed that the treatment toward Latinos isn’t the same as for Europeans. The cleanliness was good, but the hotel needs a renovation. The bathrooms look old, and the TVs are very small (the one in my room was fine, but the ones in other rooms were not as good).
Stayed 3 nights in Oct 2024

8/10 Good

Jeniffer

Stayed 5 nights in Oct 2024

10/10 Excellent

Shui-zhang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

marco antonio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Joseph

Stayed 5 nights in Sep 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Hhki
Stayed 2 nights in Oct 2024

6/10 Okay

Burt

Traveled with partner
Liked: Cleanliness, staff & service
Not a bad stay and hotel employees were kind
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Staff was very helpful, room was clean, water pressure is fantastic and right on the beach.
Stayed 1 night in Oct 2024

8/10 Good

Sigrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel to anyone wanting a perfect location on Copacabana beach for a competitive value. The breakfasts were very good and the staff is great!
Stayed 4 nights in Oct 2024

8/10 Good

stephanie

Liked: Cleanliness, staff & service, amenities
The staff has been great. Extremely helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Tiffany

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is in a great location! Walking distance to beach, many restaurants and shops. The room had many issues….mold in the bathroom, lights flickering, AC had to be fixed, outlets not working, key constantly needed to be reset, elevator doors close on you while walking in (to the point I have bruising), when staff would clean the room the floors were never swept and toliet paper not refilled. Breakfast Buffett was ok nothing crazy, but overall the staff was GREAT. Everyone was friendly and helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lilian Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O funcionário Vinicius foi muito gentil e competente ,destacando -se dos outros funcionários. Recomendo a amigos e parentes.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in prime location in copacabana and the staff was amazing.
Stayed 2 nights in Sep 2024

2/10 Terrible

samuel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall, not a great experience. Room was outdated. Staff was not friendly. No VIP perks presented. Would not recommend
Stayed 1 night in Sep 2024

10/10 Excellent

rafael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop
Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Al good
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Manager (Karoline?) was amazing. Great customer service, fantastic English, and very accommodating.
Stayed 11 nights in Sep 2024

6/10 Okay

Derrick

Liked: Staff & service
The rooms were dated
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuela

Traveled with partner
Liked: Amenities, property conditions & facilities
Bellissimo hotel con staff estremamente gentile. Ci hanno fatto un upgrade gratuito della stanza che dava sulla spiaggia. Bar con piscina sul tetto. Ci tornerei sicuramente.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Bernisha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect will stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke English and were able to exchange US dollars.
Stayed 3 nights in Sep 2024

2/10 Terrible

JOSE LUIS

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor hotels are the Mc Donald’s of hotels. Unfortunately my customer decided to put me there. Air conditioning is old and noisy, there is no hot water in peak hours, the room was dirty, I found an empty package of crackers yesterday when I went back to the room and it was not mine. Today at 7am someone entered in my room (staff I assume). The personnel simply do not care. Will never use again Windsor hotels.
Stayed 4 nights in Sep 2024