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Windsor Excelsior Copacabana

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Windsor Excelsior Copacabana

Outdoor pool, pool umbrellas, sun loungers
Front of property
View from property
Ballroom
Luxo com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
Avenida Atlantica 1800, Copacabana, Rio de Janeiro, RJ, 22021-001
  • Avenida Atlantica
    1 min walk
  • La Trattoria
    1 min walk
  • Cardeal Arcoverde Station
    6 min walk
  • Rio de Janeiro (SDU-Santos Dumont)
    8 min drive

Room options

View all photos for Standard com Cama Casal

Standard com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Standard com Cama Casal

  • 193 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior com 2 Camas de Solteiro

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suíte Júnior

Suíte Júnior | View from room

Suíte Júnior

  • 517 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | View from room

Luxo com Cama Casal

  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suíte Executiva

Suíte Executiva | Minibar, in-room safe, blackout drapes, soundproofing

Suíte Executiva

  • 667 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard com 2 Camas de Solteiro

Minibar, in-room safe, blackout drapes, soundproofing

Standard com 2 Camas de Solteiro

  • 193 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Executivo com Cama Casal

Superior Executivo com Cama Casal | Minibar, in-room safe, blackout drapes, soundproofing

Superior Executivo com Cama Casal

  • 247 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Família

Minibar, in-room safe, blackout drapes, soundproofing

Suíte Família

  • 517 sq ft
  • Partial sea view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Executivo com 2 Camas de Solteiro

Superior Executivo com 2 Camas de Solteiro | Minibar, in-room safe, blackout drapes, soundproofing

Superior Executivo com 2 Camas de Solteiro

  • 248 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, blackout drapes, soundproofing

Superior com Cama Casal

  • 258 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

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About this property

Windsor Excelsior Copacabana

Hotel in Copacabana
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Windsor Excelsior Copacabana offers 233 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Rio de Janeiro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Windsor Excelsior Copacabana provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. This beach hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Windsor Excelsior Copacabana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: BRL 60 to 75 for adults and BRL 60 to 75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 to 75 for adults, and BRL 60 to 75 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A car is not required for transportation to and from this property

Property is also known as

Excelsior Windsor
Hotel Windsor Excelsior
Windsor Excelsior
Windsor Excelsior Hotel
Windsor Excelsior Hotel Rio de Janeiro
Windsor Excelsior Rio de Janeiro
Windsor Excelsior Hotel Rio De Janeiro, Brazil

Windsor Excelsior Copacabana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The General Manager (Karoline?) was amazing. Great customer service, fantastic English, and very accommodating.
Stayed 11 nights in Sep 2024

6/10 Okay

Derrick

Liked: Staff & service
The rooms were dated
Stayed 3 nights in Sep 2024

10/10 Excellent

Manuela

Traveled with partner
Liked: Amenities, property conditions & facilities
Bellissimo hotel con staff estremamente gentile. Ci hanno fatto un upgrade gratuito della stanza che dava sulla spiaggia. Bar con piscina sul tetto. Ci tornerei sicuramente.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Bernisha

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect will stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff spoke English and were able to exchange US dollars.
Stayed 3 nights in Sep 2024

2/10 Terrible

JOSE LUIS

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor hotels are the Mc Donald’s of hotels. Unfortunately my customer decided to put me there. Air conditioning is old and noisy, there is no hot water in peak hours, the room was dirty, I found an empty package of crackers yesterday when I went back to the room and it was not mine. Today at 7am someone entered in my room (staff I assume). The personnel simply do not care. Will never use again Windsor hotels.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the super deluxe for the view. Amazing staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay for one of the expensive rooms - the view is worth it. The staff are amazing. Lovely hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ajay

Stayed 4 nights in Aug 2024

10/10 Excellent

Reny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Windsor Excelsior and I had an excellent experience. The staff was really kind. The property is ideally located in Copacabana, in front of the beach with easy access to local shops and restaurants. I highly recommend this hotel. I would definitely return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay in the Copacabana- the front desk staff were very kind and helpful ! Breakfast was very good and the location is excellent ! We would stay here again !
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Stayed 4 nights in Jul 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tv não funcionou mas trocaram por uma outra sem problemas. O piso dentro do quarto poderia ter sido limpado, estava um pouco sujo.
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and were quick to handle tasks. Good area. While there are better places, I often staff here because of the value. The price point is good. It is a safe, clean, dependable option, with good restaurants nearby. Everything you need is nearby, pharmacy, money exchange.
Stayed 2 nights in Jul 2024

8/10 Good

Jack

Traveled with partner
Liked: Staff & service, amenities
Great staff
Stayed 8 nights in Jul 2024

6/10 Okay

Alex

Stayed 4 nights in Jul 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good neighborhood, everything you need nearby. As Expedia Gold VIP I got room upgrade with full view of ocean.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good for a short stay.
Stayed 3 nights in Jul 2024

8/10 Good

Marcos B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nem mesmo os melhores quartos disponibilizam Smart TV. Aparelhos antigos.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the beach
Not very hotel in a great location. Room and bed where very nice but the hotel lacked a nice bar or lounge area to hang out besides the pool area and bar.
Stayed 3 nights in Jun 2024