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Windsor Plaza Copacabana

4.0 star property

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Photo gallery for Windsor Plaza Copacabana

Rooftop terrace
Executive Superior with 2 Single Beds and City View | Minibar, in-room safe, desk, laptop workspace
Reception
Ballroom
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
$115
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
Ave Princesa Isabel 263 Copacabana, Rio de Janeiro, RJ, 22011-010
  • Place, Copacabana Beach
    ‪5 min walk‬
  • Place, Avenida Atlantica
    ‪5 min walk‬
  • Place, Rio Sul Shopping Mall
    ‪6 min walk‬
  • Airport, Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪21 min drive‬

Room options

View all photos for Luxo com Cama Casal

Luxo com Cama Casal | Minibar, in-room safe, desk, laptop workspace

Luxo com Cama Casal

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard com Cama Casal

Standard com Cama Casal | View from room

Standard com Cama Casal

8.6 out of 10
Excellent
(22 reviews)
  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard com 2 Camas de Solteiro

Standard com 2 Camas de Solteiro | Minibar, in-room safe, desk, laptop workspace

Standard com 2 Camas de Solteiro

  • 205 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior com Cama Casal

Minibar, in-room safe, desk, laptop workspace

Superior com Cama Casal

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior com 2 Camas de Solteiro

Superior com 2 Camas de Solteiro | Minibar, in-room safe, desk, laptop workspace

Superior com 2 Camas de Solteiro

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Superior with 2 Single Beds and City View

Executive Superior with 2 Single Beds and City View | Minibar, in-room safe, desk, laptop workspace

Executive Superior with 2 Single Beds and City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite with City View

Junior Suite with City View | View from room

Junior Suite with City View

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite with City View

Executive Suite with City View | View from room

Executive Suite with City View

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Superior with Double Bed and City View

Executive Superior with Double Bed and City View | View from room

Executive Superior with Double Bed and City View

8.8 out of 10
Excellent
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

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About this property

Windsor Plaza Copacabana

4-star hotel in Copacabana
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Windsor Plaza Copacabana offers 237 accommodations with minibars and safes. 32-inch plasma televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Windsor Plaza Copacabana provides a sauna and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This beach hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Windsor Plaza Copacabana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 92.13 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: BRL 83 for adults and BRL 83 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 83 for adults and BRL 83 for children
  • Covered valet parking fee: BRL 92.13 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for travelers who are not citizens of Brazil) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Windsor Plaza
Windsor Hotel Plaza
Windsor Plaza
Windsor Plaza Hotel
Windsor Plaza Hotel Rio de Janeiro
Windsor Plaza Rio de Janeiro

Windsor Plaza Copacabana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1012 reviews
Rating 8 - Good. 275 out of 1012 reviews
Rating 6 - Okay. 102 out of 1012 reviews
Rating 4 - Poor. 66 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Stayed 8 nights in Jul 2025

8/10 Good

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una buena opción, el hotel está bien ubicado, en carretera principal, cerca de locales y cerca de la playa. El personal es amable y profesional
Stayed 4 nights in Jul 2025

8/10 Good

Federico

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 7 nights in Jun 2025

10/10 Excellent

Kely

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Andre Luiz da Silva

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jun 2025

6/10 Okay

Yohanna

Stayed 3 nights in May 2025

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, room comfort
Took a long while to check in and check out as foreigners. Lots of paperwork and forms, seems like it could be much more streamlined. Would be excellent if the pool were heated year round.
Stayed 2 nights in Jun 2025

6/10 Okay

Douglas, Waxhaw

Traveled with family
Disliked: Cleanliness, amenities
Property is very old and we had bugs in one section of our room. We informed the front desk but not sure they addressed it as we continued to see bugs during our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Léah

Stayed 1 night in May 2025

6/10 Okay

Bailey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was amazing! They were accommodating with the language barrier. The room was not like the pictures, there was black mold everywhere, there was mold under the refrigerator too. The walls are paper thin.
Stayed 4 nights in May 2025

10/10 Excellent

Lewis

Stayed 5 nights in May 2025

10/10 Excellent

Ahmad, Windsor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing! I was nervous after booking it as i saw a lot of bad reviews. The rooms were clean, the staff was amazing and the location is perfect! Carlos at the front desk upgraded our room and made check in a breeze. The roof top pool is also amazing. I definitely would recommend this hotel.
Stayed 7 nights in May 2025

10/10 Excellent

Breanna

Liked: Cleanliness, amenities
Everything was amazing!
Stayed 4 nights in May 2025

2/10 Terrible

Saad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Exequiel

Stayed 3 nights in Apr 2025

10/10 Excellent

OSCAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Amanda, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the money this was a decent hotel. A little too far back from the beach, especially for walking back at night. Staff were friendly. The pool area was definitely lacking in ambiance.
Stayed 3 nights in Apr 2025

8/10 Good

Hoiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Dione

Traveled with group
Liked: Cleanliness, staff & service
I really enjoyed my stay here. I would recommend it again. The only issue we had was with the AC not working for about a day and a half, but they finally resolved it.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Terry

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I will not be returning to this hotel. This decision is due to an incident of profiling; I prefer not to elaborate further. But just know if you a person of ethnicity you are not treated with respect.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in great location. Just 2 blocks from the beach. Friendly staff and great breakfast. Definitely wet I’ll stay here again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Helpful staff.

Stayed 1 night in Mar 2025

2/10 Terrible

Delines

Traveled with group
Disliked: Staff & service, property conditions & facilities
Horrible experience! Check-in Experience: was poor, we arrived early and the front desk agent did not check us in, he asked to come back after 3pm. When we came back from a tour around 5pm, the new agent was upset because we did not check in before. Air Conditioning Issues: The next day, the air conditioning in our room was not working. After calling the front desk, we were informed that the issue was with a central unit serving the entire hotel, and they could not offer us a solution. We were told “we all needed to share the heat” and wait. The next day when I asked for an update, we were simply told to wait again, which was unacceptable. After we noticed the air conditioning seemed to work at night but failed during the day. The nights were extremely cold in our room. Unprofessional Behavior by Manager: On Sunday morning, my friend and I were returning to the hotel after Carnaval, and the manager, Fernando, screamed at me. I did not understand he was addressing me, and he then proceeded to whistle at us in a manner that was both disrespectful and degrading. This is absolutely not an acceptable way to treat any guest. His behavior was unprofessional and completely inappropriate. The location was excellent.
Stayed 5 nights in Feb 2025