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Swan Rio Grande

3.0 star property

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Photo gallery for Swan Rio Grande

Exterior
Superior Double Room | Lake view
Restaurant
Family Studio Suite | Minibar, in-room safe, free WiFi, bed sheets
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Laundry
  • Pet friendly
  • Housekeeping
$43
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
R. Francisco Campello, 499, Rio Grande, RS, 96200-410
  • Place, Dock Market
    ‪3 min walk‬
  • Place, Customs House
    ‪6 min walk‬
  • Place, Our Lady of Mount Carmel Church
    ‪9 min walk‬
  • Airport, Pelotas (PET-Pelotas Intl.)
    ‪71 min drive‬

Room options

View all photos for Family Studio Suite

Family Studio Suite | Minibar, in-room safe, free WiFi, bed sheets

Family Studio Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(9 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 193 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Swan Rio Grande

3-star hotel in Rio Grande Centro
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business center, and a meeting room.
Swan Rio Grande offers 126 air-conditioned accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Rio Grande hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Swan Rio Grande features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This Rio Grande hotel also offers complimentary newspapers in the lobby, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

A complimentary local cuisine breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Swan Rio Grande has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 15 per day)
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2012
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 15 per day
  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Swan Express Rio Grande Hotel
Swan Express Hotel
Swan Express Rio Grande
Swan Express
Swan Express Rio Grande, RS, Brazil
Swan Rio Grande Hotel
Swan Express Rio Grande
Swan Rio Grande Rio Grande
Swan Rio Grande Hotel Rio Grande

Swan Rio Grande Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 240 reviews
Rating 8 - Good. 85 out of 240 reviews
Rating 6 - Okay. 14 out of 240 reviews
Rating 4 - Poor. 5 out of 240 reviews
Rating 2 - Terrible. 1 out of 240 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Maria

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast didn’t have natural juices
Stayed 2 nights in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

conveniently located hotel in Rio Grande

Good hotel conveniently located close to the ferry terminal, useful if you are working on the shipyard located across the bay.
Stayed 8 nights in Jan 2018

6/10 Okay

Verified traveler

Stayed 14 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location. Exceptional service.

Three nights with pleasant experience. Very friendly staff. Excellent location for our needs.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Staff & service

Very good

It was very beautifull to stay here

10/10 Excellent

Diego

Stayed 1 night in Aug 2025

10/10 Excellent

Jose Claudio

Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bom custo benefício
Stayed 1 night in Aug 2025

10/10 Excellent

Fernanda

Stayed 1 night in Aug 2025

10/10 Excellent

Camila

Stayed 5 nights in Aug 2025

8/10 Good

Paulo Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

JULIANA DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Samir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Café da manhã péssimo....

De modo geral o hotel é bom, porém o café da manhã é péssimo...pouquíssimas opções, café frio e ruim, só tem margarina, frutas verdes e duras, nem pirex tem para a xícara de café....não volto.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel Alexsandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente , hotel maravilhoso , excelente atendimento , e um café da manhã maravilhoso , pena que a estadia acabou , não só achei maravilhoso como indico pra qualquer um !! Top
Vista do 9 andar
Noite vista do ap
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia Augusta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Terezinha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Bom atendimento, tudo bem limpinho, café da manhã excelente e uma vista linda.
Stayed 1 night in Jul 2025

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bem localizado, tem uma vista lindissima. O quarto estava bem limpo, roupa de cama e banho limpas. Mas com um vento fortissimo e beirando os 6⁰, os dois primeiros quartos que nos deram não tinha aquecedor funcionando. O quarto dos meus sogros também nao funcionava, mas eles estavam de um lado onde o vento não estava direto. Nós passamos por três quartos do lado do vento onde entrava pelas frestas das janelas e o frio estava absurdo no quarto, impossivel de dormir. No terceiro quarto o aquecedor funcionou mas nao deu vazão. A sorte que tinha quarto disponivel e fizeram a troca bem rapido. Fomos bem atendidos pela recepcao. Mas necessita de manutençao nos equipamentos. O café estava bem gostoso e variado. A limpeza foi um excelente ponto.
Stayed 1 night in Jun 2025

10/10 Excellent

Mauro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

CLÁUDIA

Business traveler
Liked: Cleanliness
Me hospedo com frequencia nesse hotel, pela localizacão e pela limpeza. Dessa vez a estadia foi bem ruim. Escolhi um quarto mais caro, justamente para ter mais conforto e vista do mar. Cheguei tarde, já de banho tomado. Pela manhã a surpresa….a maçaneta do chuveiro quente estava solta e a agua nao aquecia. Detalhe, fazia 7C. Fiquei sem banho para ir trabalhar. Contei na recepcao e nem um “lamento muito” recebi! Ao tomar café da manhã o leite e o café estavam “mornos”. Mesmo eu falando as térmicas não foram trocadas! Pedi para aquecer meu café no microondas! Pensa!!!! Dessa vez foi bem ruim….mesmo pagando pelo melhor quarto. Uma pena! Pois o hotel tem localização incrível! Ah! As bikes que são emprestimos cortesia (bem legal isso) estavam com pneus murchos. Sugestão: colocar chaleira elétrica nos quartos. Sempre faz falta!
Stayed 1 night in Jun 2025