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Hotel El Altar

3.0 star property

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Photo gallery for Hotel El Altar

TV
Reception
Spa
Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe
TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Pet friendly
  • Parking included
  • Breakfast included
  • Laundry

Explore the area

Map
Avenida 11 de Noviembre y, Demetrio Aguilera, Riobamba, Chimborazo, 60107
  • Regional Autonomous University of the Andes Riobamba
    ‪6 min walk‬
  • Sesquicentennial Park
    ‪8 min walk‬
  • Higher Polytechnic School of Chimborazo
    ‪19 min walk‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, down comforters, minibar, in-room safe

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, down comforters, minibar, in-room safe

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, down comforters, minibar, in-room safe

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, down comforters, minibar, in-room safe

Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

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About this property

Hotel El Altar

3-star Riobamba hotel walkable to Regional Autonomous University of the Andes Riobamba
A restaurant, a snack bar/deli, and a steam room are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite.
Hotel El Altar offers 30 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Riobamba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a steam room, spa services, and a terrace. Onsite self parking is complimentary.

Hotel El Altar is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Hotel El Altar has a restaurant on site.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Children's books
  • Children's toys
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Desk
  • Dryer
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per stay, plus a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 17 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 170.00 per vehicle (roundtrip)
  • Pet deposit: USD 5 per day
  • Pet fee: USD 5 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

HOTEL EL ALTAR Riobamba
EL ALTAR Riobamba
HOTEL EL ALTAR Hotel
HOTEL EL ALTAR Riobamba
HOTEL EL ALTAR Hotel Riobamba

Hotel El Altar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 21 out of 55 reviews
Rating 8 - Good. 22 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Well located and has parking lot
Stayed 2 nights in Aug 2024

8/10 Good

YOLANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

said

Traveled with family
Liked: Amenities
Very nice people. Very clean hôtel. En général evrything in this hôtel is perfect
Stayed 3 nights in May 2024

10/10 Excellent

Mina

Stayed 1 night in Dec 2023

10/10 Excellent

Lewis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and professional. Full breakfast is nice. Would prefer real coffee to instant however.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lewis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Nice full breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Diego

Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and i stayed for 3 days. The staff was very accomadating and welcoming. The hotel is in a safe and convenient location.

6/10 Okay

Johnny

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service for the breakfast
Stayed 1 night in Aug 2022

4/10 Poor

Zoila

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not what I saw in the advertising, I was move to a room on the garage, was pretty old
Stayed 1 night in Apr 2022

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
One night and it was pleasant
Stayed 1 night in Sep 2021

6/10 Okay

Cristina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was a neat
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great people and great place, clean and confortable
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. The room was a little small for even one person. And the hot shower was not so hot.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. We expected a litttle bit more for the price we paid.
Stayed 1 night in Jun 2019

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great economical place to stay in Riobamba. Easy to find, convenient to the center of town, pleasing staff and a good value.
Stayed 1 night in May 2019

4/10 Poor

Phil, Vancouver, BC, Canada

Disliked: Property conditions & facilities, room comfort
Receptionist was friendly when we arrived. Room was reasonably clean, but small with old furnitures and needing a renovation. No outlets available unless unplugging the TV/Cable. Small washroom has no towel hangers and no soap/shampoo support in the shower. Restaurant food was good, but service totally inefficient. We've been waiting 20 minutes to ask for a coffee/desert, while the waitress was chatting in the kitchen... She brought the coffee and didn't even remove our plates... For the price paid, this hotel is FAR below expectations. Not recommended unless you have no other better options.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are uncomfortable and you can smell what is being cooked in the kitchen. Staff if not very agreeable.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Very friendly staff and a very good location. Safe and goog parking facility
Stayed 1 night in May 2018

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Riobamba.
This is our second time to stay here when visiting in Riobamba. You can't beat it for the price. Great service, very adequate rooms, terrific breakfast, convenient central location.

8/10 Good

Glen L., Tooele, UT

Inexpensive, clean and efficient.
Let the water run a while to get a warm (not hot) shower. Nice people. Easy in/out and access to town. Not many close restaurants.
Stayed 2 nights in Mar 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Service
People that works there, has no idea, they have no experiencie in hotel.
Stayed 1 night in Oct 2017

10/10 Excellent

Juan

Stayed 1 night in Oct 2024