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Hotel Spa Casa Real

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Spa Casa Real

Front of property - evening/night
Presidencial Suite | Television
Interior
Presidential Suite | In-room safe, desk, free WiFi
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Km 1 1/2 vía a Guano, Riobamba, Chimborazo
  • National University of Chimborazo
    5 min walk
  • Pro Bici
    3 min drive
  • 21st of April Park
    3 min drive

Room options

View all photos for Double Room - Disability Access

Double Room - Disability Access | In-room safe, desk, free WiFi

Double Room - Disability Access

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room | In-room safe, desk, free WiFi

Queen Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, free WiFi

Standard Triple Room

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite

In-room safe, desk, free WiFi

Family Suite

  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi

Double Room

  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Small Double Room

Small Double Room | In-room safe, desk, free WiFi

Small Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidencial Suite

Presidencial Suite | In-room safe, desk, free WiFi

Presidencial Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Suite

In-room safe, desk, free WiFi

Queen Suite

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Spa Casa Real

4-star Riobamba inn with restaurant
This smoke-free inn features a restaurant, a bar/lounge, and a coffee shop/cafe. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Spa Casa Real offers 26 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include bathtubs with jetted bathtubs. This Riobamba inn provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the inn include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly inn also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Hotel Spa Casa Real is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Linares - This restaurant specializes in international cuisine.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Linares

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

HOTEL CASA REAL Riobamba
CASA REAL Riobamba
Hotel Spa Casa Real Inn
Hotel Spa Casa Real Riobamba
Hotel Spa Casa Real Inn Riobamba

Hotel Spa Casa Real Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 33 reviews" "
Rating 8 - Good. 13 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Travis

Liked: Cleanliness, staff & service, room comfort
Adequate hotel near riobamba
Nice hotel but fairly run down. Was noisy during the day but had good WiFi. No hot water at first but this was fixed
Stayed 1 night in May 2022

10/10 Excellent

JUANA

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in May 2022

6/10 Okay

Criz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos 2 días justo en Navidad (24-25dic) a pesar de eso el staff estuvo presente y colaborador. Sus habitaciones son grandes y cómodas, aunque alrededor la última noche hubo muchisimo ruido, el staff supo atender nuestro reclamo.
Stayed 2 nights in Dec 2021

10/10 Excellent

Rebekah

Stayed 11 nights in May 2021

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Jodean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, safe.
Nice comfy hotel. We were one of a few guests during this Covid era trip. The staff was great. Upgraded room (huge). Breakfast and WiFi good. Secure parking. Coffee pot on. The hotel interior was lovely. We were only there for a quick overnight en route to another city but our stay was great.
Stayed 1 night in Oct 2020

6/10 Okay

Travis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and breakfast was great rooms needed a little renovation but overall all was great.
Stayed 2 nights in Feb 2019

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great except for our 3 rd night
The first two nights were great with one of the night for dinner a group of music playing local andes flute. The 3rd night was terrible : loud music in the hotel and outside until 2:20 am. We could not sleep. Finally after i complained twice the music stopped
Stayed 2 nights in Dec 2018

4/10 Poor

Victor, MIAMI, FL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The “presidential suite” been so close to the road is very, very noisy at night, the hot water was a mission to get it to work, toilet was running all the time, the breakfast was really poor, I even try to order a omelette and the waiter insisted to get the scrambled egg from the buffet, I had to go to the manager to get an omelette. Staff was really friendly.
Stayed 2 nights in Nov 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
This is the 2nd time that I stayed in this Hotel; - as much is the first time, this place is great, staff is extremely courteous and location is definitely convenience. Despite the short stay, I will come back here all the time. Wi-Fi works; Cable with American Channels is a plus and Full Breakfast included with natural fruits at the inside Restaurant is superb
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a night
nice hotel not much happening in riobamamba but its a good place to spend the night... clean close to the best restaurant in town and easy to access the city and other local attractions...
Stayed 2 nights in Oct 2017

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow on service
We booked a triple and had a suite which was nice. However there was very limited English and help from front desk. Service in restaurant was very slow though food good and breakfast was one of the worse on trip. Coffee cold and weak. Had a nice setting and taxi needed to get anywhere but freely available. Mixed thoughts.
Stayed 2 nights in Oct 2017

10/10 Excellent

Nestor, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High ratings for this hotel
The hotel is located just outside Riobamba, near a big shopping mall. The hotel is clean, the service provided to us was excellent. I will recommend this place without any questions.
Stayed 2 nights in Sep 2017

8/10 Good

Charlie

Liked: Cleanliness, property conditions & facilities, room comfort
Cozy and Clean Hotel
One of the best affordable hotels in Riobamba, pretty clean and cozy!! I recommend this hotel, but we noticed owners have some kind of issues with "non traditional" couples and they have to work on that... if you know what I mean nevertheless this hotel is nice!
Stayed 2 nights in Aug 2017

8/10 Good

rafi, FL

Liked: Cleanliness, staff & service, room comfort
best hotel in area
my stay was good, unfortunately i could not use a gym (because there is no gym), place is far from centro. Other things were very good, including local restaurant

8/10 Good

Edward , New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in Riobamba
Staff is extremely attentive and friendly. Very clean and has a beautiful atrium with a garden for sitting.

6/10 Okay

Leo

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
1ero tuve que pagar en el establecimiento, lo cual se supone lo habia hecho con Expedia, no es todo lo que ofrecen la verdad la habitación muy muy simple, lo de SPA no se donde sera pero ahi no lo hay, la verdad para el valor noooo gracias
Stayed 3 nights in Apr 2022

10/10 Excellent

Daniel

Stayed 1 night in Apr 2022

10/10 Excellent

Amada

Stayed 1 night in Apr 2022

8/10 Good

Michel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El establecimiento es muy limpio, está cerca del centro comercial. El desayuno estuvo bueno. Las camas no estuvieron tan cómodas. El internet es bueno y es necesario usarlo porque no hay mucha señal de las operadoras celulares.
Stayed 3 nights in Feb 2021

8/10 Good

Segundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Apr 2019

8/10 Good

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendable hotel
la relaciòn calidad precio es adecuada:Las instalaciones se encuentran en buen estado y limpieza. Al momento de cancelar no se respeto el valor que se indico al momento de hacer la compra y se subio un 15% al valor, lo cual no es correcto.
Stayed 1 night in Apr 2019

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BONITO HOTEL
Stayed 1 night in Mar 2019