*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers spa services, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Serena is a smoke-free property.
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- Elevator
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- Snack bar/deli
- Front desk (limited hours)
- Free train station pickup
- Laundry facilities
- Parking (limited spaces)
- Tours/ticket assistance
- Electric car charging station
- Total number of rooms - 28
- Carport
- Free self parking
- Free WiFi
- Airport transportation (surcharge)
- Smoke-free property
- Wheelchair accessible
- Food and water bowls
- Off-street parking
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
Serena offers 28 air-conditioned accommodations with minibars and safes. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Wheelchair accessible
- Minibar
- Daily housekeeping
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Iron/ironing board (on request)
- Bidet
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Free wired internet
- Sleep Number by Select Comfort mattress
- Rainfall showerhead
- Heating
- Towels provided
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
- Bathroom emergency pull cord
- Bed sheets not available
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Serena has a restaurant on site.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Ecotours nearby
- Golfing nearby
- Bicycle rentals on site
- Cave exploring/spelunking nearby
- Hiking/biking trails nearby
- Mountain biking on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately EUR 6 per person
- Airport shuttle fee: EUR 60 per vehicle
- Pet fee: EUR 10 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 10:30 AM
Check-in time ends at 11:00 PM
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:00 AM
Front desk closes daily at 11:00 AM
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of EUR 10 per pet, per stay
- Dogs only
- Food and water bowls are available
- Service animals are welcome, and are exempt from fees
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Hotel Names
- Serena Hotel Riolo Terme
- Serena Riolo Terme
- Serena Hotel
- Serena Riolo Terme
- Serena Hotel Riolo Terme
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
