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Best Western Moreno Hotel & Suites

2.5 star property

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Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby
Suite, 2 Double Beds, Balcony | Room amenity
Interior entrance
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • University of California, Riverside
    ‪6 min drive‬
  • March Field Air Museum
    ‪10 min drive‬
  • Lake Perris
    ‪19 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Moreno Valley hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Moreno Hotel & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Moreno Valley hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Moreno Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 400 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 103 out of 1004 reviews
Rating 2 - Terrible. 191 out of 1004 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were far from what was advertised on Hotels.com. They lacked towels. The office said someone would bring them. No one came. The blankets were also lacking. The property was scary and noisy at night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Domonique

Stayed 2 nights in Jan 2025

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Best western stay
It was okay breakfast the best, bed uncomfortable but clean as well as the room clean, shower head way too high, nice staff always helpful, solid tile floor so cold, but clean and it does take a min to get ahold of staff when calling so walk up, and walls very thin. Other than that great stay!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because our power was out at our house due to the winds and fires. Our room was very clean and breakfast was great in the morning. Our tv wasn’t working due to the hotel changing cable carriers and unfortunately there were no rooms to move us to which sucked because that was one of the biggest reasons we wanted to get a room. However the next morning I asked one of the staff members about the tv and she came and tried to fix it. When she couldn’t, she found us another room with a working tv. I appreciate her going out of her way to make our stay comfortable and complete. We’ll definitely stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Domonique

Stayed 1 night in Jan 2025

2/10 Terrible

Khamsouk

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Since my sister is DNR my reservations were canceled ... and it wasnt even my sister's fault and she wasnt on the property. Also why cant I get a room I have done nothing wrong. I understand they reserve the right to refuse service. But I am being punished for something someone else did. All bad. Im out $100 but no more Best Western for me.
Stayed 1 night in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing bad to say but a quiet place
Stayed 1 night in Jan 2025

8/10 Good

Rochelle

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient right off the freeway. Shipping centers within walking distance. Good food as well within walking distance
Stayed 1 night in Dec 2024

2/10 Terrible

Jacquelyn

Stayed 4 nights in Dec 2024

10/10 Excellent

Marcos

Stayed 1 night in Dec 2024

2/10 Terrible

Khadajah

This was a terrible stay. The tv did not work, the heater kept going out. The bedding was so thin. The night front desk lady was very rude. I will not be staying here ever again!
Stayed 1 night in Dec 2024

10/10 Excellent

ALFREDO

Stayed 1 night in Dec 2024

6/10 Okay

JS

Stayed 1 night in Dec 2024

2/10 Terrible

Raul

Did not need this room checked in earlier tried to cancel didn’t let me
Stayed 1 night in Dec 2024

2/10 Terrible

Jeanette

Liked: Cleanliness
Disliked: Property conditions & facilities
Very disappointed the hot tub was out of service. The heating /air unit was missing the button to operate it room 227. We had to call the front desk. Parking is terrible! Upstairs noise was going on until well after midnight. Sounded like a child running back and forth and jumping off the bed!
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben, Stanton

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Ramon

Stayed 1 night in Nov 2024

10/10 Excellent

Rolando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay ever
The whole experience was great from check in to check out.. breakfast was amazing and the breakfast clerk was amazing she was fucken cool love her….
Stayed 3 nights in Dec 2024

10/10 Excellent

cory

Stayed 3 nights in Nov 2024

8/10 Good

Mylea Evelyn, Ukiah

Business traveler
Liked: Cleanliness, staff & service
I was on a solo trip, the rooms were okay. The hot water took a while to heat up, almost started to think there was no hot water. The place is a little outdated, but the room itself was fine & descent. The girl at the front desk was super friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Abraham

Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very helpful.The room was very clean and super clean the beds where very hard on your back that was the only thing I didn’t like , we only stayed 1 night but besides that it was great for the price
Stayed 1 night in Dec 2024

10/10 Excellent

Markeshia

Stayed 1 night in Nov 2024