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Best Western Moreno Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Interior entrance
Exterior
Outdoor pool
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    5 min drive
  • Riverside University Health System
    6 min drive
  • Kaiser Permanente Moreno Valley Medical Center
    10 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    38 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Moreno Valley hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Moreno Hotel & Suites provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Moreno Valley hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Moreno Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 410 out of 1036 reviews" "
Rating 8 - Good. 191 out of 1036 reviews" "
Rating 6 - Okay. 137 out of 1036 reviews" "
Rating 4 - Poor. 111 out of 1036 reviews" "
Rating 2 - Terrible. 187 out of 1036 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Santos

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was old & the bathroom was moldy
Stayed 1 night in Aug 2024

10/10 Excellent

Daveon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very lovely location
Stayed 1 night in Aug 2024

4/10 Poor

Byron

The bed was very hard, very uncomfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Robert Anthony

The room I was booked had a leaking toilet from the bottom and I had to dry the bathroom floor myself at 11:20 p.m . As I was getting ready at 10:00 a.m this morning , the house keeper didn’t knock on my room door before entering the room I occupied and was still in before checking out before 11:00 a.m. House keeping should never enter a room before the 11:00 a.m check out time. I am very disappointed.
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Traveled with partner
Liked: Staff & service
It served our needs as an inexpensive stop over for the night. Nothing special.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities
To close to freeway trafic to loud. Breakfast ended at 9 miss out.
Stayed 1 night in Aug 2024

2/10 Terrible

Elizabeth

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They need to do more maintenance in their rooms
Stayed 1 night in Aug 2024

2/10 Terrible

Dangelo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Alma

Stayed 1 night in Aug 2024

4/10 Poor

Sheri

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day I arrived the key to my room did not work and I had to change rooms the refrigerator did not work and the key to the new room did not work. I had to keep going to the front fl desk and no one was ever there. After waiting for so long and trying to track down an employee she had to use her master key to let us in our room. This was extremely frustrating that our room key never worked the entire time during our stay. At check out I told the front desk all the trouble we had and she seemed uninterested. Needless to say I will not be back nor will I ever recommend this place. Sheri Ahluwalia
Stayed 2 nights in Aug 2024

6/10 Okay

Megan

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was amazing. Floor needs mopping my toddlers feet were black! Missing patches in the floor
Stayed 5 nights in Aug 2024

2/10 Terrible

horacio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is next to the freeway lots of noise the sink kept getting plugged and the bath tub was getting plugged up
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

juan

Stayed 1 night in Jul 2024

10/10 Excellent

Raul

Liked: Cleanliness, amenities
Very good
Stayed 1 night in Jul 2024

8/10 Good

stephanie

Stayed 4 nights in Jul 2024

10/10 Excellent

Yliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy and convenient
Stayed 1 night in Jul 2024

4/10 Poor

Mary

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I called 2 days before to ask for an early check in I was told no problem but it was an extra $15 and I agreed when I got there no room was available and waited almost 2 hours and the swimming pool was not available but the house keeper was exlent with us she went beyond to make us feel welcomed and comfortable she was extremely nice and helpful that is the only thing good about this place I've stayed at other Best Western and never was disappointed with there services
Stayed 1 night in Jul 2024

10/10 Excellent

Saida

Stayed 1 night in Jul 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 3 nights in Jul 2024

6/10 Okay

Lorie

Liked: Cleanliness
I was a little disappointed
We reserved 2 rooms Friday-Monday for almost $800 and the pool was closed all 4 days in 100 degree and above weather. The air conditioner didn't work properly but the staff was friendly
Stayed 3 nights in Jul 2024

8/10 Good

Rosa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and big
Stayed 1 night in Jul 2024