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Best Western Moreno Hotel & Suites

2.5 star property

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Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Suite, 2 Double Beds, Balcony | Room amenity
Free daily buffet breakfast
Exterior
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Housekeeping
$91
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Place, Bowlero Moreno Valley
    ‪3 min walk‬
  • Place, University of California, Riverside
    ‪6 min drive‬
  • Place, Yaamava' Resort & Casino
    ‪29 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

7.6 out of 10
Good
(17 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

8.4 out of 10
Very good
(27 reviews)
  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

2 Double Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Iron and Ironing Board, Hairdryer

  • Sleeps 4

2 Double Beds, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

2 Double Beds, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

View all photos for 1 King Bed, Non-Smoking, High Speed Internet Access, Sitting Area, Desk, Microwave and Refrigerator

Blackout drapes, iron/ironing board, free WiFi, bed sheets

1 King Bed, Non-Smoking, High Speed Internet Access, Sitting Area, Desk, Microwave and Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Suite-2 Double Beds, Non-Smoking, Balcony, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

King Room With Balcony

  • Sleeps 3

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About this property

Best Western Moreno Hotel & Suites

Moreno Valley hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Moreno Hotel & Suites provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Moreno Valley hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Moreno Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 451 out of 1011 reviews
Rating 8 - Good. 186 out of 1011 reviews
Rating 6 - Okay. 123 out of 1011 reviews
Rating 4 - Poor. 98 out of 1011 reviews
Rating 2 - Terrible. 153 out of 1011 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Irene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paints peeling off everything, bubbles on paint of bathroom door, huge stains on lamp shade of a lamp that doesn’t even work, only one accessible and convenient outlet, shower water gets everywhere because the curtain doesn’t close all the way due to a “swoop” or “slope” on the curtains pole, neighbors were partying until 5 am because of a music festival going on, iron and iron board were wobbly meaning each had trouble standing up right on their own, the wood around the locks to the room door is chopping away making me feel extremely unsafe, the staff is not friendly but also not rude. I said hi to one person and they did not say anything back. There’s potential with the layout of the facility and the room but the lack of care or drive for this business will close it down for sure.
Stayed 2 nights in Aug 2025

6/10 Okay

Saul, Murrieta

Stayed 1 night in Aug 2025

10/10 Excellent

Ramos

Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room didn't have hot water, also the Air Conditioner did not work.
Stayed 1 night in Aug 2025

8/10 Good

Ramón

Stayed 2 nights in Aug 2025

8/10 Good

Joi

Stayed 4 nights in Aug 2025

4/10 Poor

Jeannette

Disliked: Staff & service, property conditions & facilities, room comfort

Not comfy

Family of four at front desk with no card for pymt or id and just held up our line
Stayed 1 night in Aug 2025

8/10 Good

Jordan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurants and stores. Nice property.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Santa rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Jul 2025

8/10 Good

Donald

Stayed 3 nights in Jul 2025

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right off the freeway, so easy in and out for us. Surprisingly, it was pretty quiet. The hotel staff was very accommodating when we asked for early check-in. The check-in process was smooth and easy. I had been given a 3rd floor room and had previously asked for ground floor. The girl at the desk changed it for me and I appreciated that. Netflix was not working and front desk was not able to help but said they would ask for some kind of compensation for us. Wi-Fi was very good. . Room was good, very clean, however the bed was a bit hard and lumpy pillows. Not a deal-breaker, tho. Breakfast was decent, good coffee, lots of options. The attendant was very nice and made sure everything was stocked. We would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is often very affordable during weekdays. It has a pretty lay out and all the staff I've interacted with here are super friendly and helpful. Breakfast is pretty good too
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramon

Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Awesome stay

Breakfast lady was so kind, front desk service was nice, most guests were friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marcella

Stayed 3 nights in Jul 2025

4/10 Poor

Johnny

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not return.

There was No couch to sit on to relax.There was no table or chairs to sit Eat food, The floor was dirty. The door Was hard to close for the restroom. Check in was terrible, i had to wait longer
Stayed 3 nights in Jul 2025

2/10 Terrible

manuel

Liked: Staff & service
We had late check in.
Stayed 5 nights in Jul 2025

6/10 Okay

Francisco

Business traveler
I think it can be cleaner
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Stayed 2 nights in Jul 2025

10/10 Excellent

Marina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very helpful and polite.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean the room was
Stayed 4 nights in Jul 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Jinky Joy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I always stay in Best western Everytime I travel but this time upsets me really bad. My husband and I checked in for 2 nights and 3 days but unfortunately, when it was time for us to go to bed, I found BED BUGS crawling under my skin. I went to the front desk to let them know about the bed bugs on the premises, she then gave us another room to be transferred into but another unfortunate issue arise where the new room wouldn’t lock and it was very a dangerous for my husband and I security specially I am 6 months pregnant. We ended up leaving the property at 11 pm. Front desk name Briana is very nice though I’m just very disappointed and dissatisfied with this hotel. The property is very old and needs update!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff, nice property with clean & usable pool & spa, clean rooms. A bit noisy at times.
Stayed 3 nights in Jul 2025