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Best Western Moreno Hotel & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby
Suite, 2 Double Beds, Balcony | Room amenity
Reception
Interior entrance

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    5 min drive
  • Riverside University Health System
    6 min drive
  • Kaiser Permanente Moreno Valley Medical Center
    10 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    38 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Refrigerator & Microwave

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Balcony

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Accessible

  • 345 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Balcony

  • 345 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Moreno Hotel & Suites

Moreno Valley hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Best Western Moreno Hotel & Suites provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Moreno Valley hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site, along with a car charging station.

Best Western Moreno Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 393 out of 1004 reviews" "
Rating 8 - Good. 187 out of 1004 reviews" "
Rating 6 - Okay. 132 out of 1004 reviews" "
Rating 4 - Poor. 106 out of 1004 reviews" "
Rating 2 - Terrible. 186 out of 1004 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarai

Traveled with family
Liked: Cleanliness, staff & service
A lot of stores around easy to go in and out
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Angel Gabriel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Yazmin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Sep 2024

8/10 Good

Pedro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

2/10 Terrible

Sukeisha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is clean, well-maintained, and the rooms are a good value for the price. However, if you have children with special needs, I would not recommend staying here. They have very low tolerance for children and people of different ethnicities. Despite being clean and polite, I was treated poorly and banned due to my son, who has autism, being loud and making noises. I tried to explain and requested to be relocated, but was told I could not rebook. We stayed at a nearby hotel where we were treated fairly and tolerated. Additionally, the maintenance man sexually harassed me every time I left my room. It became so bad that I had to have a male friend come and witness the harassment. He had to confront the maintenance man, who was standing outside my room after chasing me back to it when I went to get ice. As a single female with two children, it was a terrifying experience. However, if you are a single working male, the rooms and premises are kept nice. I stayed for over three months before being banned due to complaints about my son. Fortunately, I was able to stay at another franchise hotel and will be reviewing the contrasting experience I had there.
Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 1 night in Sep 2024

6/10 Okay

Esther

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Ramón

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Maricela

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property was nothing like website showed when I booked, couldn’t sleep all night there was noise all night you could hear everything inside the room, even toilet flushing from neighbors room and smell of Marijuana when we opened our balcony window
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Garden Grove

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If you book online, it doesn’t pop up on the computer. They tell you to wait one to four hours to give you a room, balcony homeless people jump through the balcony and get into the room. there is not a security on property no hot water after 11 PM
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with staff, heartwarming. The lady who handled the breakfast was amazing and the front desk employees are very caring.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raylene

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveler

check in service was delayed. the room was nice. the restroom was not so clean there was hair in there. overall stay was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Stayed 1 night in Aug 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Chamitra

Business traveler
Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

DESTANY

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Bri at the front desk was amazing. we had a fire at our home and the red cross put us up there. i feel its one of , if not the best motel in the area . They have a great breakfast every morning . I really enjoyed this place being our home away from home .
Stayed 3 nights in Sep 2024