2/10 Terrible
Allison
Traveled with family and small children, Traveled with group, Traveled with family
Jun 9, 2025
Disliked: Amenities
The staff were unfriendly and accommodating. I booked a room for a guest prepaid, called hotel with guest name for reservation and guest was unable to check in without me. I was 4hrs behind getting there. They made my guest wait despite me calling in with all information and they would not allow them access to WiFi in lobby while they waited. Then when I did check in I was required to put down additional deposit. both rooms I reserved and checked into still had trash in them. Then when Wi-Fi access was asked for again, it was still unaccessible claiming we had not given initial deposit and fully checked in. Despite a signed paper and bank statement pending transaction hotel staff continued to argue with me. Eventually they dropped the dispute. Only to leave my stay after my car was broken into at some point between the evening and morning and credit card that was inadvertently left in car and Ray Ban sunglasses taken while over 2 Grand was charged do my card. Needless to say I will probably never stay or recommend this place.
Allison
Stayed 2 nights in Jun 2025