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Santa Cruz Inn Riverside

2.0 star property

Choose dates to view prices

Photo gallery for Santa Cruz Inn Riverside

Exterior detail
Lobby
Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Dining
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Riverside, CA
  • Place, Riverside Convention Center
    ‪3 min walk‬
  • Place, Fox Performing Arts Center
    ‪5 min walk‬
  • Place, University of California, Riverside
    ‪4 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Two double beds non smoking

Two double beds non smoking | Balcony

Two double beds non smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn Riverside Downtown
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,014 reviews
Hampton Inn Riverside Downtown

About this property

Santa Cruz Inn Riverside

Hotel in Downtown Riverside
Along with laundry facilities, this smoke-free hotel has free self parking and free WiFi in public areas. Housekeeping is available once per stay.
Santa Cruz Inn Riverside offers 25 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Cable television is provided. Bathrooms include shower/tub combinations.

This Riverside hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided once per stay.

Santa Cruz Inn Riverside features laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Santa Cruz Inn Riverside is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Riverside Inn Santa Cruz
Riverside Santa Cruz
Santa Cruz Inn Riverside
Santa Cruz Riverside
Santa Cruz Hotel Riverside

Santa Cruz Inn Riverside Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 160 reviews
Rating 8 - Good. 50 out of 160 reviews
Rating 6 - Okay. 27 out of 160 reviews
Rating 4 - Poor. 25 out of 160 reviews
Rating 2 - Terrible. 24 out of 160 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rodolfo

Disliked: Amenities
Wrong room
Stayed 2 nights in Jun 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for one night but it was perfect. The room was clean and I loved the property’s architecture. Such an easy walk from downtown and right in front of a CVS for convenience
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Rhi

Liked: Cleanliness
Good size of the room, basic set up. Staff is kind. Convenient to get access to convention center, restaurants in walk distance. No luggage storage.
Stayed 2 nights in Feb 2025

8/10 Good

Eric Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a clean place to sleep with no frills and this is what we got. Staff was friendly, check in easy and no other issues. Our room was clean, and minimal. Everything worked as needed for our stay. Will stay again for my next visit to Riverside.
Stayed 4 nights in Jan 2025

4/10 Poor

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
It lives up to its billing as a 2 star hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ernestina, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is older and dated but that wasn’t a problem. The room was clean but we were put in the third floor room which had a balcony with lights that were left on all night. The glass door to the balcony had thin, flimsy blinds, and there was no way to block the light. The room is brightly illuminated the entire night, making it very difficult to sleep. There was no way to turn it off or darken the room at all. It was like sleeping with the lights on and it was HORRIBLE. I got so little sleep, I’ll never stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ample hot water

Just enough parking spots. Nice reception. Shower hot enough with amount, and duration ok. Garden type setting pretty at night. Some traffic noise, but not extreme. Fairly safe area, lots of different people in area. Bed, bath and T.V. ok. I would go back again.
Stayed 1 night in Oct 2024

6/10 Okay

John, Riverside

Business traveler, Traveled with family
Liked: Amenities
While checking in, a different rate was quoted than the total rate that was finalized thru Expedia.
Stayed 3 nights in Aug 2024

8/10 Good

Brooklyn, Colton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really cute property, pretty loud because it's right on the major street but that makes it very convenient and walkable. Management gave us a bit of a problem because of false information on their site. We also booked a room with 1 queen bed but they insisted it was 2--not complaining though, the views were great
Stayed 1 night in Jun 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I was in a cozy Mexican villa.
Stayed 2 nights in May 2024

10/10 Excellent

Courtonie

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the atmosphere
Stayed 1 night in May 2024

6/10 Okay

regino

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Laura

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

It will do for

The rooms are in much need of a refurbishing but it was clean. My bed didn’t have a fitted sheet, just a flat sheet laid over a plastic cover. The tv played only CNN. I tried to call the front desk several times but no one answered. It was ok for two nights and was a short 6-7 min walk to the convention center.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcella

Business traveler
Liked: Cleanliness, staff & service, room comfort

Local Charm

Cute, and showing it's age in little ways. The place has character, in a good way. Room was clean, location was great, I enjoyed my stay.
Stayed 1 night in Dec 2023

8/10 Good

Denisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and accommodating. Good location for Festival of Lights in downtown riverside and has free parking . Good value for the price .

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Alan, Big Bear City

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Wayne

Stayed 1 night in Nov 2023

2/10 Terrible

elizabeth

The manager there is rude both in person and over the phone. She cuts you off when you are talking, doesn't answer the phone in a friendly way whatsoever. She needs to take a class on how to provide better customer service. Never staying here again. Save yourself the time and money and don't stay here.

10/10 Excellent

Jose Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Charles

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023