Santa Cruz Inn Riverside

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Cruz Inn Riverside

Exterior
Lobby
Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior detail
Dining

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Riverside, CA
  • Riverside Convention Center
    3 min walk
  • Cheba Hut Toasted Subs
    1 min walk
  • Riverside-Downtown Station
    3 min drive
  • Riverside, CA (RAL-Riverside Municipal)
    15 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Two double beds non smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Santa Cruz Inn Riverside

Hotel in Downtown Riverside
Along with laundry facilities, this smoke-free hotel has free self parking and free WiFi in public areas. Housekeeping is available once per stay.
Santa Cruz Inn Riverside offers 25 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Cable television is provided. Bathrooms include shower/tub combinations.

This Riverside hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided once per stay.

Santa Cruz Inn Riverside features laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Santa Cruz Inn Riverside is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Riverside Inn Santa Cruz
Riverside Santa Cruz
Santa Cruz Inn Riverside
Santa Cruz Riverside
Santa Cruz Hotel Riverside

Santa Cruz Inn Riverside Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 151 reviews" "
Rating 8 - Good. 47 out of 151 reviews" "
Rating 6 - Okay. 27 out of 151 reviews" "
Rating 4 - Poor. 24 out of 151 reviews" "
Rating 2 - Terrible. 23 out of 151 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

John, Riverside

Business traveler, Traveled with family
Liked: Amenities
While checking in, a different rate was quoted than the total rate that was finalized thru Expedia.
Stayed 3 nights in Aug 2024

8/10 Good

Brooklyn, Colton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really cute property, pretty loud because it's right on the major street but that makes it very convenient and walkable. Management gave us a bit of a problem because of false information on their site. We also booked a room with 1 queen bed but they insisted it was 2--not complaining though, the views were great
Stayed 1 night in Jun 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like I was in a cozy Mexican villa.
Stayed 2 nights in May 2024

10/10 Excellent

Courtonie

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the atmosphere
Stayed 1 night in May 2024

6/10 Okay

regino

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Laura

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
It will do for
The rooms are in much need of a refurbishing but it was clean. My bed didn’t have a fitted sheet, just a flat sheet laid over a plastic cover. The tv played only CNN. I tried to call the front desk several times but no one answered. It was ok for two nights and was a short 6-7 min walk to the convention center.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcella

Business traveler
Liked: Cleanliness, staff & service, room comfort
Local Charm
Cute, and showing it's age in little ways. The place has character, in a good way. Room was clean, location was great, I enjoyed my stay.
Stayed 1 night in Dec 2023

8/10 Good

Denisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and accommodating. Good location for Festival of Lights in downtown riverside and has free parking . Good value for the price .

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Alan, Big Bear City

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

Wayne

Stayed 1 night in Nov 2023

2/10 Terrible

elizabeth

The manager there is rude both in person and over the phone. She cuts you off when you are talking, doesn't answer the phone in a friendly way whatsoever. She needs to take a class on how to provide better customer service. Never staying here again. Save yourself the time and money and don't stay here.

10/10 Excellent

Jose Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Charles

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Bill

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent two minutes in the room. Gathered our stuff and left immediately. Dirty, smelly, horrible room. Went to the Marriott.
Stayed 1 night in Dec 2022

8/10 Good

Amador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Janet

It was okay. An older building that needed some repairs. Check in and out required ringing a bell and waiting for someone to come to the window.
Stayed 1 night in Jun 2022

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was disgusting. Sheets were paper thin with holes in them, hairs all over the sink, bathroom inside the sheets. You could tell someone had just finished using the bathroom because the toilet paper roll was jaggedly ripped and mostly gone. We left…abandoned the room and booked another room somewhere else. So disappointed.
Stayed 2 nights in Nov 2021

2/10 Terrible

Jose, Riverside

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a nightmare the property is in very poor condition the service is horrible we had the worst experience ever we where the literally for 13 minutes we check in go to our room I was going to take a nap while my wife showered when I pull out the sheets there was 5 different hairs on the white sheet and the pillow covers then I pull out the rest of the blanket and there is make up on the sheets spoke to the "Manager " she tells me I can leave the property when in reality I was going to do that I'd be crazy to stay there the worst place to stay DO NOT STAY HERE?
Stayed 1 night in Feb 2020

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Shabby outside, fresh inside
The room was fine, the outdoor upkeep up the hotel was degraded. Need new paint, paving, re-landscaping. Looks like a novel outside, but it’s deceiving my run down looking. The room was absolutely refurbished, clean and modern.
Stayed 1 night in Jan 2020

2/10 Terrible

Jacqueline

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager was rude and wanted to make a scene at five in the morning when no noise was made on our end. The no visitors rule is awful
Stayed 1 night in Dec 2019

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Daren

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Probably Not
Pretty worn down, dirty and scary environment. Not a place for a woman traveling alone
Stayed 1 night in Sep 2019