Along with laundry facilities, this smoke-free hotel has free self parking and free WiFi in public areas. Housekeeping is available once per stay.
Santa Cruz Inn Riverside offers 25 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Cable television is provided. Bathrooms include shower/tub combinations.
This Riverside hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided once per stay.
Santa Cruz Inn Riverside features laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Santa Cruz Inn Riverside is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Things to do
18-hole adjacent golf course
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (once per stay)
Accessibility
No elevator
More
2 floors
Built in 1990
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
More
Air conditioning (climate-controlled)
Desk
Fan
Heating (climate-controlled)
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Riverside Inn Santa Cruz
Riverside Santa Cruz
Santa Cruz Inn Riverside
Santa Cruz Riverside
Santa Cruz Hotel Riverside
Santa Cruz Inn Riverside Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 30 out of 151 reviews" "
10 - Excellent
30
Rating 8 - Good. 47 out of 151 reviews" "
8 - Good
47
Rating 6 - Okay. 27 out of 151 reviews" "
6 - Okay
27
Rating 4 - Poor. 24 out of 151 reviews" "
4 - Poor
24
Rating 2 - Terrible. 23 out of 151 reviews" "
2 - Terrible
23
7.0/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
John, Riverside
Business traveler, Traveled with family
Sep 7, 2024
Liked: Amenities
While checking in, a different rate was quoted than the total rate that was finalized thru Expedia.
Really cute property, pretty loud because it's right on the major street but that makes it very convenient and walkable. Management gave us a bit of a problem because of false information on their site. We also booked a room with 1 queen bed but they insisted it was 2--not complaining though, the views were great
The rooms are in much need of a refurbishing but it was clean. My bed didn’t have a fitted sheet, just a flat sheet laid over a plastic cover. The tv played only CNN. I tried to call the front desk several times but no one answered. It was ok for two nights and was a short 6-7 min walk to the convention center.
Laura
Stayed 2 nights in Mar 2024
10/10 Excellent
Marcella
Business traveler
Dec 13, 2023
Liked: Cleanliness, staff & service, room comfort
Local Charm
Cute, and showing it's age in little ways. The place has character, in a good way. Room was clean, location was great, I enjoyed my stay.
The manager there is rude both in person and over the phone. She cuts you off when you are talking, doesn't answer the phone in a friendly way whatsoever. She needs to take a class on how to provide better customer service. Never staying here again. Save yourself the time and money and don't stay here.
Room was disgusting. Sheets were paper thin with holes in them, hairs all over the sink, bathroom inside the sheets. You could tell someone had just finished using the bathroom because the toilet paper roll was jaggedly ripped and mostly gone.
We left…abandoned the room and booked another room somewhere else. So disappointed.
This place is a nightmare the property is in very poor condition the service is horrible we had the worst experience ever we where the literally for 13 minutes we check in go to our room I was going to take a nap while my wife showered when I pull out the sheets there was 5 different hairs on the white sheet and the pillow covers then I pull out the rest of the blanket and there is make up on the sheets spoke to the "Manager " she tells me I can leave the property when in reality I was going to do that I'd be crazy to stay there the worst place to stay DO NOT STAY HERE?
Jose
Stayed 1 night in Feb 2020
8/10 Good
Laura
Jan 6, 2020
Liked: Cleanliness, staff & service, room comfort
Shabby outside, fresh inside
The room was fine, the outdoor upkeep up the hotel was degraded. Need new paint, paving, re-landscaping. Looks like a novel outside, but it’s deceiving my run down looking. The room was absolutely refurbished, clean and modern.