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Extended Stay America Suites - Norco

2.5 star property

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Photo gallery for Extended Stay America Suites - Norco

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen | Full-size fridge, microwave, stovetop, freezer
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • Parking included
$95
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
3265 Hamner Ave., Norco, CA, 92860
  • Silverlakes Sports Complex
    ‪4 min drive‬
  • Kaiser Permanente Hospital Riverside
    ‪10 min drive‬
  • La Sierra University
    ‪12 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Norco

Norco hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Norco is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Reviews

Extended Stay America Suites - Norco Reviews

6.8

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 916 reviews
Rating 8 - Good. 143 out of 916 reviews
Rating 6 - Okay. 127 out of 916 reviews
Rating 4 - Poor. 112 out of 916 reviews
Rating 2 - Terrible. 189 out of 916 reviews

Reviews

4/10 Poor

Ana

Stayed 1 night in May 2025

10/10 Excellent

lashante

Stayed 3 nights in Jun 2025

2/10 Terrible

Taiala

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe, Misleading, and Unfit for Families – Had to Find Another Hotel at Night I booked this hotel for a short stay with my child, and it turned out to be one of the most distressing travel experiences I've ever had. Within minutes of arriving, I knew we couldn’t stay. The hallways reeked of urine and marijuana, which was both nauseating and extremely concerning in a place advertising itself as “family-friendly.” The smell even crept into our room, which made it feel dirty and unsafe from the start. Things only got worse as the evening went on. The noise levels were unbearable—loud music and TV late into the night. It was impossible to be able to sleep, and I felt completely on edge. It genuinely did not feel like a safe environment. The room itself was a far cry from what was shown online. The pictures were totally misleading. The actual room was poorly maintained, with an overall grimy appearance that made me regret not turning around immediately upon check-in. After trying to endure it for less than two hours, I made the decision no parent should have to make while traveling—I packed up our things and found another hotel late at night just so we could sleep somewhere clean, quiet, and safe. This place should not be listed as suitable for families or solo travelers. I felt completely misled and incredibly disappointed. Do yourself a favor and look elsewhere—you deserve better, especially if you're traveling with kids.
Stayed 2 nights in Jun 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness
Are toilet didn’t work one night and no maintenance staff on site nor would they call someone
Stayed 2 nights in Jun 2025

2/10 Terrible

Erika

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overbooked and desired room was not available. White old woman’s attitude was terrible at check-in. No hair dryer. Car alarm went off couple of times in 4:30-5:00am.
Stayed 1 night in Jun 2025

2/10 Terrible

shai

Disliked: Cleanliness, amenities, property conditions & facilities
Where to start ? Roaches in our room. Ok, it happens. Thanks for changing our room. Light turns in the room every 1 hours during the night. Killed the night sleep. Ok, you forgot to tell us how to bypass the motion sensor. Morning grab breakfast. No creamer. Seriously ? Get one of employees to go and get creamer for your guests. This is indication of not caring about your guests. Apologizing for not having muffins in the breakfast area because you are out since a week ago ?? Rooms have small kitchen. No cups no coffee machine, no plates and no silverware. No problem just call the reception and ask. We did and never got anything sent to our room. Our reservation was for a certain room. Reservation changed by hotel staff. Not sure why. Really bad experience.
Stayed 1 night in Jun 2025

4/10 Poor

Janice

Checked out after looking at the room. Steel bed, thin mattress, felt like an institution.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Stayed 1 night in May 2025

6/10 Okay

Kyle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The TV did not work they said they would discount my stay, but they did not. They tried to have me fix it instead of them. Also, there was no coffee in the coffee pot.
Stayed 2 nights in May 2025

8/10 Good

Anna Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hallway smell stinky.
Stayed 1 night in May 2025

2/10 Terrible

Greg

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luckily it was only to sleep here but very run down hotel including staff. Strange to have to ask for cooking items or even shampoo! We almost cancelled our reservation after seeing our room. Smelled very strange too. Blinds were broken.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Yareli

Disliked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Not the best or worst

When we arrived the door was left open but we checked in after 11pm. We were short a pillow, bed was hard and so were the pillows.
Stayed 2 nights in May 2025

2/10 Terrible

roxanna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a smoke free room, as soon as we entered room it smelled like an ash tray. Worse booking ever.
Stayed 1 night in May 2025

8/10 Good

Christy, Long Beach

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The staff is what made the stay. So friendly and helpful, it was a pleasure. The rooms themselves needed a bit of updating. However, for what we paid, we were good with it. It’s definitely the place you want to stay if you need the small kitchen.
Stayed 2 nights in May 2025

4/10 Poor

Eliseo

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. Excellent customer service but the hotel smelled. Dirty carpet. If you just need a place to sleep this is it. Not a place to stay and hang out.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was mediocre, no seating area.
Stayed 1 night in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice hotel, needs some upgrades but still good and the price is good too.
Stayed 2 nights in May 2025

2/10 Terrible

mayra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stay one night , the ceiling lights keeps turning on in the middle of the night . The blinds in the window didn’t close and when we turn on the heater it smells really bad . Both beds very uncomfortable to sleep on.
Stayed 1 night in May 2025

2/10 Terrible

Damien

Don’t go

The rooms were dirty. There were bedbugs smelled like piss in the hallways.
Stayed 1 night in May 2025

2/10 Terrible

Chioma Doris

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2025

6/10 Okay

Cecilia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Brian

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
We checked in late night. The next day our stuff was bagged up and we got downgraded to a handicap room that smelled horrible. The staff was unprofessional and a HUGE inconvenience.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had a foul smell in the hallways and stairwells. It was loud and noisy and Was woken up at 1:30am with music coming from room next door. Staff appeared to be short handed. Do not recommend this hotel.
Stayed 1 night in May 2025