Extended Stay America Suites - Norco

2.5 star property

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Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen | Full-size fridge, microwave, stovetop, freezer
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
3265 Hamner Ave., Norco, CA, 92860
  • Silverlakes Sports Complex
    ‪5 min drive‬
  • Kaiser Permanente Hospital Riverside
    ‪11 min drive‬
  • La Sierra University
    ‪13 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪13 min drive‬

Room options

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Extended Stay America Suites - Norco

Norco hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Norco is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Extended Stay America Suites - Norco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 317 out of 814 reviews
Rating 8 - Good. 132 out of 814 reviews
Rating 6 - Okay. 108 out of 814 reviews
Rating 4 - Poor. 102 out of 814 reviews
Rating 2 - Terrible. 155 out of 814 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Mariela

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice location, lots of stores and shops and restaurants nearby
Stayed 3 nights in Jan 2025

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I seek out extended stays when I work traveling. They are my go to place for staying when I’m not at home. I come to expect a certain standard and extended stay never disappoints.
Stayed 2 nights in Jan 2025

4/10 Poor

Richard

Disliked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Raudel

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Lorenzo

Stayed 3 nights in Jan 2025

8/10 Good

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service they way it should be

Micheal, Simone,Renee and the Gm Elizabeth were all top notch customer service representatives. I encourage them all to keep that same energy and hopefully all that come in contact with them will give it back.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my fiancé stayed at the Norco location on two separate occasions. I must say while at this location we had no issues with the . All the staff members were very helpful in assisting us and our needs. The general manager Elizabeth Went above and beyond to make sure our stay was comfortable. We would definitely be back at this location.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my fiancé stayed at the Norco location on 2 occasions. I must say both times were very pleasant and quiet. We had no issues with the room, staff or residents . I must say all the staff and the general manager Elizabeth went above and beyond to make sure our stay was comfortable.We will definitely be back again.
Stayed 1 night in Jan 2025

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m writing this review for the Extended stay hotel in Norco ,Ca . This would be me and my fiancé’s second time staying at this location. I must say both times were very pleasant. The location is easy to locate. The floor we stayed on appeared to be quiet. Our room was nice and clean. What ever we needed the staff had no problem providing us with any necessary items . All the staff that we came in contact with were extremely friendly and helpful. Team leader Michael, Simmon, Renee, Melissa in house keeping and the General Manager Elizabeth all went above and beyond to make sure our stay was comfortable. If I misspelled any staff’s member’s name or left out any staff members , forgive me. You all are amazing ,and keep up the awesome team work and customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Enis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

4/10 Poor

Francisco

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells horrible
Stayed 1 night in Jan 2025

10/10 Excellent

Ojaya

Stayed 1 night in Jan 2025

6/10 Okay

Matt

Business traveler
The Staff works hard but rooms need some upgrades,mattresses,window treatments for noise
Stayed 3 nights in Jan 2025

4/10 Poor

carrie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I checked in and 20 minutes later I checked out. I just can’t believe I had to pay for that room that I didn’t stay in because it was so nasty. You had a band playing next-door and then the front desk said it smells like I need to take care of this, the whole complex smell like cigarettes.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Stayed 7 nights in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

2/10 Terrible

LILIANA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never staying here again
Stayed 1 night in Dec 2024

2/10 Terrible

LILIANA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst stay I’ve ever had. I decided to give this place a second chance, but it was a huge mistake. First off, the entire place smelled like weed, including the hallways. The receptionist gave a key to a guest who claimed to have forgotten his room key, without even asking for ID or verifying his identity. The room itself was somewhat clean, but the bed was extremely uncomfortable, and I was bitten by either a spider or a bed bug. To top it off, the room light stayed on all night, and none of the outlets worked, so I couldn’t even charge my phone. I would definitely not recommend this place.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Gus

Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Stayed 3 nights in Nov 2024

8/10 Good

Jeffrey

Stayed 2 nights in Dec 2024