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Extended Stay America Suites - Norco

2.5 star property

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Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen | Full-size fridge, microwave, stovetop, freezer

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • Parking included
$104
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
3265 Hamner Ave., Norco, CA, 92860
  • Silverlakes Sports Complex
    ‪4 min drive‬
  • Kaiser Permanente Hospital Riverside
    ‪10 min drive‬
  • La Sierra University
    ‪12 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Norco

Norco hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Norco is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Extended Stay America Suites - Norco Reviews

Reviews

6.8
Rating 10 - Excellent. 341 out of 902 reviews
Rating 8 - Good. 142 out of 902 reviews
Rating 6 - Okay. 124 out of 902 reviews
Rating 4 - Poor. 109 out of 902 reviews
Rating 2 - Terrible. 186 out of 902 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chioma Doris

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in May 2025

6/10 Okay

Cecilia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Brian

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
We checked in late night. The next day our stuff was bagged up and we got downgraded to a handicap room that smelled horrible. The staff was unprofessional and a HUGE inconvenience.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had a foul smell in the hallways and stairwells. It was loud and noisy and Was woken up at 1:30am with music coming from room next door. Staff appeared to be short handed. Do not recommend this hotel.
Stayed 1 night in May 2025

4/10 Poor

Irma, CATHEDRAL CITY

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

cecilia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had the worst experience yet. They’ve allowed these room to all be pet friendly. I pr payed for room and walked into the room and all I could smell was dog. I then asked for another room, the second as well smelled like dog. I went downstairs to request a clean not smelling room. Receptionist said that she had three more rooms to look at for me that were available. Upon her return she said there was not one that wasn’t bad. I said ok and as soon as I walked in that room also smelled. This time I had no other options but to keep it. Being they are long stay rooms, the sofa was torn and you can tell someone was sitting on it for months being it was so worn out with cracked leather seats. I asked for a sheet to cover it. I also went down the street to stater Bros to get my own cleaning supplies and candles for the smell. I cleaned the floors and restroom myself. After spraying floors down with bleach, a sheet to cover sofa and utilizing candles it wasn’t so bad anymore. The next day I requested extra towels and that was a problem receptionist said being it was the weekend, said I wasn’t supposed to request extras because there stock is low and no one washes towels over the weekend. Over all it was a bad experience for me and never again will I stay at this hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Samuel

Disliked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

1 day stay costed me $502.12

I booked at 2:30 am and arrived at hotel 15 min later only to find out to pay extra because of a no early check in policy. So I paid hotels.com $113.23 plus pd extended stay $138.89 due to no early check in. I requested late check out 12:30 they said no problem. When it was time to check out they were knocking on the door calling the room I advised them I thought you guys agreed the late check out and the manager stated after 12pm maid service does not clean rooms so because it was 12:35/12:40 pm the maid can’t clean the room. Mind you when staff came to the door it was 2 housekeeping ladies and the manager feeling like we were gonna get jumped. I had a calming scented candle on for relaxation due my stress level my daughter is in active duty war so I just wanted to have some peace of mind. I blew out the candle and took candle with me and manager went into the room looked around I left a $20 tip I felt bad because apparently maid wasn’t able to clean as walking away the maids laughed an one said you forgot your smoke in the room I laughed and said my candle I don’t smoke! 3 days later got a $250 charge it was a incidental charge for smoking I called extended stay and said to them I was not smoking it was from my candle he replied well it’s a no smoking hotel! I should have put the damn lid to trap smoke in the jar.
Stayed 1 night in Apr 2025

10/10 Excellent

selenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was an excellent experience.
Stayed 3 nights in Apr 2025

6/10 Okay

Stace

Disliked: Cleanliness, property conditions & facilities, room comfort

Graduation stay in Williams AZ

**Review for Hotel.com I recently had a disappointing experience with Hotel.com that I feel compelled to share. I booked a hotel room but quickly realized I had selected the wrong date. After canceling just 30 minutes later, I was shocked to find that I would not receive a refund for my booking. This has left me feeling frustrated and dissatisfied with their customer service. Additionally, the hotel I ended up staying at in Williams for $149 was far from what I expected. The room was lacking basic amenities like a closet, iron, and ironing board, and the window in the rear was un covered, which made the space feel even more unsafe The overall appearance of the room was very old and rustic, with loose floorboards that added to the overall discomfort. For a price of $149, I expected a much better experience. I would not recommend using Hotel.com based on my experience, as their policies and the quality of their listings did not meet my expectations. Save yourself the trouble and look elsewhere for your travel needs.
Stayed 1 night in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Heriberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Talon

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent stay and customer service
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let the front desk know that myth wasn’t working and it still isn’t fixed.. going on 2days
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Stayed 1 night in Apr 2025

6/10 Okay

Gabriel

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Martha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower needs maintenance , room' s furniture a little dusty. Breakfast was more like coffee and cupcakes only.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff made it pleasurable
Stayed 5 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Apr 2025

2/10 Terrible

Kyle

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I had no water during my stay. Could not take a shower or even brush my teeth
Stayed 1 night in Apr 2025