Extended Stay America Suites - Norco

2.5 star property

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Photo gallery for Extended Stay America Suites - Norco

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Combined shower/tub, hair dryer, towels, soap
Exterior
Standard Studio, Non Smoking, Refrigerator & Microwave | Private kitchen | Full-size fridge, microwave, stovetop, freezer

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
3265 Hamner Ave., Norco, CA, 92860
  • Silverlakes Sports Complex
    ‪4 min drive‬
  • Kaiser Permanente Hospital Riverside
    ‪10 min drive‬
  • La Sierra University
    ‪11 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪13 min drive‬

Room options

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Extended Stay America Suites - Norco

Norco hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Norco offers 122 accommodations. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Norco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Norco is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Woodspring Suites Riverside Norco
Extended Stay America Suites Norco
Extended Stay America Suites - Norco Hotel
Extended Stay America Suites - Norco Norco
Extended Stay America Suites - Norco Hotel Norco

Extended Stay America Suites - Norco Reviews

Reviews

6.8
Rating 10 - Excellent. 326 out of 865 reviews
Rating 8 - Good. 135 out of 865 reviews
Rating 6 - Okay. 119 out of 865 reviews
Rating 4 - Poor. 107 out of 865 reviews
Rating 2 - Terrible. 178 out of 865 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brianda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Close to the soccer fields
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
We stayed for 3days are tv was not working so we had to move to another room
Stayed 2 nights in Mar 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

ERICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should not advertise free breakfast, it is only coffee and "grab and go".
Stayed 3 nights in Mar 2025

10/10 Excellent

Sean

Stayed 1 night in Mar 2025

2/10 Terrible

Luis

Disliked: Cleanliness, property conditions & facilities
The room we got had bed bugs, I grabbed the bed bug and took it to the front desk to showed them. They tried giving me a one bed room when we had got a two bed room, I asked for my money back and had to leave the place and look for another hotel having to pay extra and having my kids inside the cart until we where able to find a different hotel since almost all the hotels around were either sold out or double the price. I was told the manager would call me to apologize and up to now I’m still waiting for the call.
Stayed 1 night in Mar 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
not serious
Stayed 1 night in Mar 2025

2/10 Terrible

Nadine

Liked: Staff & service
Disliked: Property conditions & facilities
The room was smelly, dusty and just dirty. The property was old with dirty carpet in the hall. Hall smelled real bad.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad customer service 😤👎
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Mar 2025

10/10 Excellent

María E

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

8/10 Good

Lorenzo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality Staff Members

Room was clean, customer service staff Simone and Michael are what customer service reps should be, patient, kind, efficient and very helpful and did not hesitate to help me. They Maintenance Staff member Steve is the un sung hero that need acknowledging also; From what I have observed he not only worked hard to keep the equipment functioning, he work extra hard to keep the property clean!!!
Stayed 2 nights in Mar 2025

2/10 Terrible

Sonia Ilene

Stayed 1 night in Mar 2025

10/10 Excellent

Henassie

Stayed 1 night in Feb 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, room comfort
We loved the hotel we do plan to go back in June with a bigger crowd. The only down fall I wish we were notified of the elevator being down. I have a broke foot and I had to go up to the 4th floor, very inconvenient.
Stayed 1 night in Mar 2025

2/10 Terrible

Roberto, Las Vegas

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel why Expedia has it for purchase is not understandable. Everything of hotel is bad. Dirty and smelled like poop and pee in hallways.
Stayed 1 night in Feb 2025

10/10 Excellent

Roxana

Stayed 3 nights in Feb 2025

6/10 Okay

Emerson

Stayed 1 night in Feb 2025

4/10 Poor

Patty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not what appears online

The front desk clerk was amazing, the room however was not, we didn't complain, because there were no other rooms around that area due to a concert.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here! Terrible experience!

We came into town for a concert with family, and were extremely disappointed with this hotel. The front desk did their best to work with what they were left with by the manager, but the rooms were overbooked, a packed lobby of people waiting, not to mention a broken elevator that we later found out had been broken over a month. We were on the 4th floor with multiple bags, and my mom was injured in a scooter. We had to convince them to get my mother a 1st floor room, not to mention the hotel itself was dirty and smelt awful. Would not recommend staying here!
Stayed 1 night in Mar 2025

2/10 Terrible

BIANCA

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms, staff professionalism was lacking and to top everything off the elevator was broken.
Stayed 1 night in Mar 2025

4/10 Poor

Geraldine

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Eduardo

Disliked: Property conditions & facilities
The elevator wasn’t working. They wanted to give me a room on the 4 floor. I decide to leave. Thanks
Stayed 1 night in Mar 2025