WoodSpring Suites Moreno Valley

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

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Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
24455 Hemlock Avenue, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    ‪5 min drive‬
  • University of California, Riverside
    ‪6 min drive‬
  • Riverside University Health System
    ‪7 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪40 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 523 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 574 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Basic Room, 1 Queen Bed, Accessible, Non Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

WoodSpring Suites Moreno Valley

Moreno Valley hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, free self parking, and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
WoodSpring Suites Moreno Valley offers 122 accommodations with hair dryers and blackout drapes/curtains. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

WoodSpring Suites Moreno Valley features a vending machine, multilingual staff, and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

WoodSpring Suites Moreno Valley is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (81 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Woodspring Suites
WoodSpring Suites Moreno Valley Hotel
WoodSpring Suites Moreno Valley Moreno Valley
WoodSpring Suites Moreno Valley Hotel Moreno Valley

WoodSpring Suites Moreno Valley Reviews

Reviews

6.8
Rating 10 - Excellent. 91 out of 229 reviews" "
Rating 8 - Good. 34 out of 229 reviews" "
Rating 6 - Okay. 29 out of 229 reviews" "
Rating 4 - Poor. 19 out of 229 reviews" "
Rating 2 - Terrible. 56 out of 229 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
I booked this stay without looking at the reviews. When I finally did - I was afraid of how my experience was going to be. Most of the reviews said something along the lines like “unsafe” “smelly” “dirty” “loud”. To my surprise - when I arrived, everything looked fine! I checked in at 4 am and had a seem less experience. I did not feel unsafe and our stay was not loud at all. I must admit that their cleaning needs to be advanced. One of our towels had dirt marks on it, the corners of the room had crumbs, and our pillow had a dried up blood stain. For how cheap our stay was, I would stay here again. I would probably bring my own sheets though.
Stayed 2 nights in Oct 2024

2/10 Terrible

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible
Hated it. Kids running around everywhere, loud, people drinking in the parking lot and just a bad overall experience
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good place, but hard mattress
Overall, it was good, no real issues, though it was a solo trip, and I didn't require anything extra. All the basics were there that I needed. My only issue was the bed was extremely uncomfortable, both morning I awoke with pain on my hip and shoulder that was against the mattress (side sleeper) basically bruised. I'm a tall thinner guy and I felt the mattress to be very hard and uncomfortable. The pillows were good but man I was sore every morning form the mattress.
Stayed 2 nights in Oct 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly environment and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

rudy

Liked: Cleanliness
Disliked: Property conditions & facilities
the mattress was terrible, short on towels & shampoo, pillows were terrible.
Stayed 2 nights in Oct 2024

6/10 Okay

Carlos Alberto Zambrano

Stayed 4 nights in Sep 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the hospitalityNice and affordable
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it there everything was fine no complaints
Stayed 7 nights in Sep 2024

10/10 Excellent

Marsha

Excellent
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

jessica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
Stayed 3 nights in Sep 2024

2/10 Terrible

jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ABSOLUTELY NOT
Absolutely do NOT STAY HERE! Its awful. The pictures online and the look of this place is deceiving. The smell was so bad in the hallways. My room smelled like someone dumped an entire gallon of bleach. The bed was like i pull out couch. We booked a 3 night stay with 2 rooms due to being evacuated from the Line fire. I could only take it for 7 hours and decided to leave at 1am and find somewhere else to go. No refund which i figured but i rather eat the money then stay here. Dogs running allover,kids and sketchy people. Its the projects,literally. No cameras outside. People drinking and partying all over the parking lots and absolutely no security whatsoever. Dog pee on the hallways. Theres absolutely nothing good about this place other than the 2 sweet young ladies working the front desk. Total rip off and this place should be shut down and turned into apartments which it pretty much is anyways. Im so mad. All we wanted was a good nights sleep not knowing if our house was going to burn down. That was not going to happen here,ever. Just DONT STAY HERE!!!!
Stayed 3 nights in Sep 2024

6/10 Okay

John

Disliked: Cleanliness
People hang out and drink alcohol, and smoke marijuana in the parking lot… staff is unhelpful
Stayed 7 nights in Sep 2024

8/10 Good

No given name

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
really quiet , seems like a safe place to be
Stayed 2 nights in May 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, room comfort
Not as advertised.
THE FRONT DESK HAS LIMITED HOURS. WE COULDN'T GET A IRON OR IRONING BOARD BEFORE THE FUNERAL. THERE WASN'T ONE IN THE ROOM. THEY DID HAV E A FULL SIZE fridge and microwave. THERE WAS NO DAILY ROOM SERVICE. YOU HAVE TO PAY FOR FRESH TOWELS..Also we couldn't find the Ice machine.
Stayed 2 nights in Aug 2024

4/10 Poor

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Worst beds in history.
The hotel is nice but they don’t provide ANY amenities whatsoever. They don’t even have ice, also the kitchens have nothing in them. The WORST BEDS in the history of beds they are a step up from a sleeping bag.
Stayed 1 night in Aug 2024

2/10 Terrible

Erica

Cancelled
Did not stay there due to my trip being cancelled
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negative 5 stars, choose alternate lodging.
DO NOT STAY AT THIS HOTEL. From the outside, the hotel looks very nice. Looks are definitely deceiving, from the check-in process to the condition of the room. Definitely not safe to stay, we informed the front desk of our issues, they stated that there was nothing they could or would do. Hotels.com needs to remove this establishment as an option. Trust me, find lodging elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

2/10 Terrible

Julio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was really calm and quiet. It's close to a lot of stores
Stayed 7 nights in Jul 2024