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WoodSpring Suites Moreno Valley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WoodSpring Suites Moreno Valley

Exterior
Desk, laptop workspace, blackout drapes, free WiFi
Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
24455 Hemlock Avenue, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    5 min drive
  • University of California, Riverside
    6 min drive
  • Riverside University Health System
    7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    40 min drive

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 523 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 574 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Basic Room, 1 Queen Bed, Accessible, Non Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

MainStay Suites

Pool
Parking included
Free WiFi
Air conditioning
4.1 out of 5, Very Good, (658)
The price is $91
per night
includes taxes & fees
Jan 2 - Jan 3
MainStay Suites

About this property

WoodSpring Suites Moreno Valley

Moreno Valley hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, free self parking, and free WiFi in public areas. Other amenities include multilingual staff and a vending machine. Weekly housekeeping is available.
WoodSpring Suites Moreno Valley offers 122 accommodations with hair dryers and blackout drapes/curtains. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

WoodSpring Suites Moreno Valley features a vending machine, multilingual staff, and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

WoodSpring Suites Moreno Valley is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (81 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Woodspring Suites
WoodSpring Suites Moreno Valley Hotel
WoodSpring Suites Moreno Valley Moreno Valley
WoodSpring Suites Moreno Valley Hotel Moreno Valley

WoodSpring Suites Moreno Valley Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 217 reviews" "
Rating 8 - Good. 33 out of 217 reviews" "
Rating 6 - Okay. 28 out of 217 reviews" "
Rating 4 - Poor. 17 out of 217 reviews" "
Rating 2 - Terrible. 55 out of 217 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

jessica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
Stayed 3 nights in Sep 2024

2/10 Terrible

jessica

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
ABSOLUTELY NOT
Absolutely do NOT STAY HERE! Its awful. The pictures online and the look of this place is deceiving. The smell was so bad in the hallways. My room smelled like someone dumped an entire gallon of bleach. The bed was like i pull out couch. We booked a 3 night stay with 2 rooms due to being evacuated from the Line fire. I could only take it for 7 hours and decided to leave at 1am and find somewhere else to go. No refund which i figured but i rather eat the money then stay here. Dogs running allover,kids and sketchy people. Its the projects,literally. No cameras outside. People drinking and partying all over the parking lots and absolutely no security whatsoever. Dog pee on the hallways. Theres absolutely nothing good about this place other than the 2 sweet young ladies working the front desk. Total rip off and this place should be shut down and turned into apartments which it pretty much is anyways. Im so mad. All we wanted was a good nights sleep not knowing if our house was going to burn down. That was not going to happen here,ever. Just DONT STAY HERE!!!!
Stayed 3 nights in Sep 2024

6/10 Okay

John

Disliked: Cleanliness
People hang out and drink alcohol, and smoke marijuana in the parking lot… staff is unhelpful
Stayed 7 nights in Sep 2024

8/10 Good

No given name

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
really quiet , seems like a safe place to be
Stayed 2 nights in May 2024

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, room comfort
Not as advertised.
THE FRONT DESK HAS LIMITED HOURS. WE COULDN'T GET A IRON OR IRONING BOARD BEFORE THE FUNERAL. THERE WASN'T ONE IN THE ROOM. THEY DID HAV E A FULL SIZE fridge and microwave. THERE WAS NO DAILY ROOM SERVICE. YOU HAVE TO PAY FOR FRESH TOWELS..Also we couldn't find the Ice machine.
Stayed 2 nights in Aug 2024

4/10 Poor

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Worst beds in history.
The hotel is nice but they don’t provide ANY amenities whatsoever. They don’t even have ice, also the kitchens have nothing in them. The WORST BEDS in the history of beds they are a step up from a sleeping bag.
Stayed 1 night in Aug 2024

2/10 Terrible

Erica

Cancelled
Did not stay there due to my trip being cancelled
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Negative 5 stars, choose alternate lodging.
DO NOT STAY AT THIS HOTEL. From the outside, the hotel looks very nice. Looks are definitely deceiving, from the check-in process to the condition of the room. Definitely not safe to stay, we informed the front desk of our issues, they stated that there was nothing they could or would do. Hotels.com needs to remove this establishment as an option. Trust me, find lodging elsewhere.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

2/10 Terrible

Julio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was really calm and quiet. It's close to a lot of stores
Stayed 7 nights in Jul 2024

10/10 Excellent

Kevin Antoine Crawford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Place mwas clean and quite
Stayed 1 night in Jul 2024

6/10 Okay

Ren

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beds are squeaky and hard
Stayed 3 nights in Jul 2024

6/10 Okay

Jesusita

Traveled with partner
A lot of kids running around and crying
Stayed 1 night in May 2024

10/10 Excellent

Carrie

Stayed 10 nights in Jun 2024

8/10 Good

Fineasi

New
Stayed 1 night in Jun 2024

2/10 Terrible

Conroy

Disliked: Cleanliness, staff & service
Very bad services
Stayed 1 night in Jun 2024

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Stay Ever
I reserved a king Size Bed & Received a Room With a Queen Size that was So Noisy & Squeekie the Room Next Door was Banging on the wall with the Noise. I had to go down stairs for extra towels cuz they would not deliver. People in the room down the hall were Smoking pot when these rooms were supposed to be Non Smoking. First time staying there & it will be my Last such lousy Service & Stay.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Philip

Traveled with group
Disliked: Property conditions & facilities, room comfort
Got there no shower curtains or towels! Shower was dirty and beds was very uncomfortable
Stayed 1 night in Jun 2024