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WoodSpring Suites Moreno Valley

2.5 star property

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Photo gallery for WoodSpring Suites Moreno Valley

Exterior
Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi
Desk, laptop workspace, blackout drapes, free WiFi
Lobby
Desk, laptop workspace, blackout drapes, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

Map
24455 Hemlock Avenue, Moreno Valley, CA, 92557
  • University of California, Riverside
    ‪6 min drive‬
  • March Field Air Museum
    ‪10 min drive‬
  • Lake Perris
    ‪17 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 523 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 574 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 533.7 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Basic Room, 1 Queen Bed, Accessible, Non Smoking

  • 525 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is $111
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includes taxes & fees
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About this property

WoodSpring Suites Moreno Valley

Moreno Valley hotel with free in-room WiFi
This smoke-free hotel features laundry facilities, free self parking, and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine. Weekly housekeeping is available.
WoodSpring Suites Moreno Valley offers 122 accommodations with hair dryers and blackout drapes/curtains. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

WoodSpring Suites Moreno Valley features a vending machine, multilingual staff, and laundry facilities. Wireless Internet access is complimentary. Complimentary self parking is available on site.

WoodSpring Suites Moreno Valley is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (81 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Woodspring Suites
WoodSpring Suites Moreno Valley Hotel
WoodSpring Suites Moreno Valley Moreno Valley
WoodSpring Suites Moreno Valley Hotel Moreno Valley

WoodSpring Suites Moreno Valley Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 263 reviews
Rating 8 - Good. 39 out of 263 reviews
Rating 6 - Okay. 32 out of 263 reviews
Rating 4 - Poor. 21 out of 263 reviews
Rating 2 - Terrible. 63 out of 263 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Missael

Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving out of parking lot, can't see cars coming from the right.
Stayed 14 nights in Jan 2025

4/10 Poor

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Angela

Stayed 5 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
My only issue was that there is no staff after 4
Stayed 1 night in Dec 2024

6/10 Okay

Byron

Traveled with partner
Disliked: Property conditions & facilities
No creamer for coffee. The bed was super hard. Make your back sore in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, amenities
Nice staff and very clean
Stayed 10 nights in Dec 2024

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nasty We checked in our first room.We had to check out and go to a different room.Because they didn't change the linen on the bed.The room and the whole property was disgusting.It seemed like we were in a shelter instead of a hotel on safe for family with children.Drug users around the property smoking marijuana in the lobby area No managers on property.They don't give you service for as much money That you pay, they do not give you service.You have to pay to get linen all in all a bad place never again will i stay here not safe at all
Stayed 3 nights in Dec 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 14 nights in Dec 2024

10/10 Excellent

Ronisha

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities

Great for Transitions, But Watch Out for Extra Fee

If you're relocating and need a temporary place to stay while getting settled, this hotel is a good option. I stayed for five weeks, paying $2,102 for the full four weeks, plus an additional week to coordinate with my move-in date. While the pricing for the stay itself is affordable, there are some significant downsides. I found that basic services—like towels, internet, and fees for my service dog—were overcharged, despite explaining that my dog was a service animal (and I'm still waiting for a refund). Additionally, the beds were uncomfortable and made a lot of noise with the slightest movement. Noise can also be an issue on certain days, which is to be expected in any hotel, but it was more noticeable during my stay. There was also a two-day period when the elevator was out of service, which made staying on the fourth floor a challenge, particularly for those with disabilities, elderly guests, or families with children. The hotel also had some issues with availability and communication. The front desk is closed at night, and it was unclear that the phone in the hallway should be used for assistance during after-hours. This was frustrating for an early check-in, and I had a bit of a struggle understanding the check-in process. If you're someone who likes to check in early, be prepared for some extra coordination. On the positive side, the staff was friendly and accommodating, always smiling and willing to work with me on charges. They also provided helpful local insights
Stayed 14 nights in Nov 2024

6/10 Okay

Silvia

Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel and Rooms are nice looking. Convenient location. But things you should know: This is more of a Apartment complex. People live there. Multiple broken down, dusty, 4 flat tires cars in parking lot with the hotel tags were people go sit in to smoke stuff. The rooms have a mini kitchen but no dishes, pots, etc utilize the kitchen. Apparently you have to bring your own. Housekeeping every TWO weeks. If you need clean towels or linens during your stay you must pay. Elevator hasn't worked for quite some time according to a resident there. Climbing 3 flights of stairs daily was horrible.The first stairway smells like urine and the door that is supposed to be locked at all times and only opened by key card is busted or propped open with rocks. Rooms have no curtains like most hotels. Sleeping in on vacation will not be an option if bright light wakes you. We're from Texas, we greet everyone... Staff and People are not so nice. It wasn't a "bad" hotel. Definitely many inconveniences I wish we didn't have to deal with on vacation but the price was good. Personally, I won't be staying here again.
Stayed 8 nights in Nov 2024

2/10 Terrible

Jacob

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel absolutely has sum sketchy people staying at it. But it's actually in great condition. It is nice and new. Very clean. The staff is super nice. If u don't mind the smell of marijuana its great
Stayed 1 night in Oct 2024

4/10 Poor

Calais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it but I was by the star door which was load and the bed made a lot of Boise but I still liked the room and staff
Stayed 1 night in Nov 2024

10/10 Excellent

Farah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
I booked this stay without looking at the reviews. When I finally did - I was afraid of how my experience was going to be. Most of the reviews said something along the lines like “unsafe” “smelly” “dirty” “loud”. To my surprise - when I arrived, everything looked fine! I checked in at 4 am and had a seem less experience. I did not feel unsafe and our stay was not loud at all. I must admit that their cleaning needs to be advanced. One of our towels had dirt marks on it, the corners of the room had crumbs, and our pillow had a dried up blood stain. For how cheap our stay was, I would stay here again. I would probably bring my own sheets though.
Stayed 2 nights in Oct 2024

2/10 Terrible

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Horrible

Hated it. Kids running around everywhere, loud, people drinking in the parking lot and just a bad overall experience
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Good place, but hard mattress

Overall, it was good, no real issues, though it was a solo trip, and I didn't require anything extra. All the basics were there that I needed. My only issue was the bed was extremely uncomfortable, both morning I awoke with pain on my hip and shoulder that was against the mattress (side sleeper) basically bruised. I'm a tall thinner guy and I felt the mattress to be very hard and uncomfortable. The pillows were good but man I was sore every morning form the mattress.
Stayed 2 nights in Oct 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly environment and staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024