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Riviera Nayarit Vacation Packages

Muy buena ubicación

Extremely clean hotel. Nice and friendly staff. Rich and tasty breakfast. We visited their restaurant also, called La Capella, just top notch food and service. The best romantic stay for couples! Amazing view and location! Very grateful to the staff, thank you guys!

Everyone at the hotel was kind and helpful, but the listing is a bit misleading. We expected a refrigerator in the room and there wasn't one. There was no cold water in the room either, though there was water available in the corridors, and it was very warm. We asked about an ice machine or a cooler, but they didn't have either. The room was clean, though the curtain had some black spots on it. We also had some issues with the AC. My cousins and I are used to the desert heat, and the humidity was rough. Luckily, the staff fixed it, and we kept the AC on for our entire stay. Breakfast was great, and the staff went out of their way to accommodate us.

From the moment we arrived the service was amazing. The attention to detail and accommodation is superb. The price is well worth what you get here. The only learning curve here is learning how to get to certain amenities, like the gym and pool took different elevators. Other than that everything was smooth, we appreciated the housekeepers as well, they are thorough and thoughtful when cleaning the room. A stand out for me was Martha, she knows hospitality and made sure we were taken care of when we had our pool days. If you are like me and need your coffee daily, I like that they provide nespresso pods but the coffee bar on site is amazing, they make a great latte! Would recommend to all my family and friends, and will come back and only stay here.

Let me start by saying I’ve stayed here a few times and always have loved it. The rooms are beautiful still the staff is very friendly until something comes up then you can feel tension. I’m not gonna go into full detail about everything but I’ll just say this. You need to understand if you’re staying here. You’re going to hear loud music played at the pool during the weekends very hard to relax in your room with thumping music. Second and the part that made this stay very difficult was the Wi-Fi would drop every 30 to 45 minutes. The TV in the bedroom wouldn’t play anything because it couldn’t get a signal and they tried to make up excuse after excuse saying the rain does that although it didn’t rain the whole time I was there and then I got an email from the owner saying that the Head staff told him it was my phone configuration. It ended up being something we talked about the entire stay, which is a shame because again the place is beautiful.