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Mandarin Oriental Al Faisaliah, Riyadh

5.0 star property

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Photo gallery for Mandarin Oriental Al Faisaliah, Riyadh

Exterior
View from property
Executive Suite, Corner | Premium bedding, minibar, in-room safe, individually decorated
Suite (Al Faisaliah) | Premium bedding, minibar, in-room safe, individually decorated
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Spa
  • Room service
  • Parking included

Explore the area

Map
King Fahad road, Olaya, Riyadh, 11491
  • Kingdom Centre
    ‪3 min drive‬
  • Al Faisaliyah Tower
    ‪3 min drive‬
  • Al Batha Market
    ‪8 min drive‬
  • Riyadh (RUH-King Khaled Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

View all photos for Suite (Landmark)

Suite (Landmark) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Landmark)

  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Diamond)

Suite (Diamond) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Diamond)

  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Oasis)

Suite (Oasis) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Oasis)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Mobility Accessible

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Al Faisaliah)

Suite (Al Faisaliah) | Living room | 46-inch flat-screen TV with satellite channels, Smart TV, iPad

Suite (Al Faisaliah)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premium, Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Premium, Suite

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 1 Bedroom (Twin)

  • 721 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, Corner

Executive Suite, Corner | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Twin)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 1 Bedroom

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Shared kitchen | Espresso maker, coffee/tea maker, electric kettle, dining tables

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 710 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 710 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Twin)

  • 721 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Twin)

  • 829 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mandarin Oriental Al Faisaliah, Riyadh

5-star Riyadh hotel, connected to a shopping center in Al Olaya District
This hotel features 2 restaurants, 2 indoor pools, and a full-service spa. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Mandarin Oriental Al Faisaliah, Riyadh offers 325 air-conditioned accommodations with iPads and DVD players. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Riyadh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Mandarin Oriental Al Faisaliah, Riyadh features a full-service spa, 2 indoor swimming pools, and 2 hot tubs along with a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 9 meeting rooms, and limo/town car service. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered valet parking is available on site.

Mandarin Oriental Al Faisaliah, Riyadh has designated areas for smoking.

A complimentary manager's reception is offered each day.
La Brasserie - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Joud Lounge - This café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
The Globe - This restaurant specializes in international cuisine and serves dinner and light fare. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: SAR 190 for adults and SAR 98 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Joud Lounge
  • La Brasserie
  • The Globe

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • Art gallery
  • Designer stores
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 indoor pools
  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Outdoors

  • Pool loungers

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with premium satellite channels
  • DVD player
  • iPad

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 300.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SAR 190 for adults and SAR 98 for children
  • Airport shuttle fee: SAR 460 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: SAR 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002523

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Faisaliah
Al Faisaliah Hotel
Al Faisaliah Hotel Rosewood Hotel Riyadh
Al Faisaliah Rosewood Hotel
Al Faisaliah Rosewood Riyadh
Faisaliah
Faisaliah Hotel
Hotel Al Faisaliah
Al Faisaliah Hotel Riyadh
Al Faisaliah Riyadh
Al Faisaliah a Rosewood Hotel
Al Faisaliah Hotel A Rosewood Hotel
Al Faisaliah Hotel
Al Faisaliah Hotel Riyadh
Mandarin Oriental Al Faisaliah Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel
Mandarin Oriental Al Faisaliah, Riyadh Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel Riyadh

Mandarin Oriental Al Faisaliah, Riyadh Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 75 out of 140 reviews
Rating 8 - Good. 31 out of 140 reviews
Rating 6 - Okay. 22 out of 140 reviews
Rating 4 - Poor. 4 out of 140 reviews
Rating 2 - Terrible. 8 out of 140 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing….
Hotel feels tired particularly some of the bedrooms and the gym. The WiFi was very poor and the check in staff were unbelievably slow…they created queues from nothing….the a/c was malfunctioning such that the bedroom was freezing no matter what temperature you set the a/c to!
Stayed 3 nights in Nov 2024

10/10 Excellent

Adnan

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Karl

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
CEO
Dated hotel. Spa and gym not updated in recent years
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious hotel with friendly staff and great service
Stayed 1 night in Aug 2024

6/10 Okay

Faisal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down . Value for money also it is basically a nice hotel with no management
Stayed 2 nights in Jul 2023

10/10 Excellent

NUHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad i choose them
overall it's was fabulous ,they were generous enough to fulfill my request:).
Stayed 1 night in Jun 2023

8/10 Good

Ahmad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to enhance the concierge services
Stayed 2 nights in Mar 2023

10/10 Excellent

MASHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
The renovations in this room is simply top notch. The new management has made this a real 5 star hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

khaled

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was perfect and the staff was friendly.
Stayed 2 nights in Nov 2021

6/10 Okay

Ziyad

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Nikhil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The property is in an excellent location and the furnishings were nice. When we moved a chair, however, we found a pile of pretzel bits beneath it indicating only surface cleaning between guests. This improved after I complained. The internet was frequently interrupted and not secure (Google Chrome didn't even want to go there as the security was outdated). Room service menu is limited and expensive (and the food is generally over-seasoned and over-cooked). The restaurants in the building are also expensive with average food. During busy times it is impossible to get the front desk or housekeeping to answer the phone (all buttons for service on the phone are usually answered by a lady with barely adequate English who relays the messages rather than by the people in the department you are attempting to call). We had to walk a long distance through the middle of an Italian restaurant to reach the elevator to our suite. The noise from the same restaurant can be quite loud after 10 p.m. and can be heard inside the suite. It was an okay hotel for a few days, but I would not call it a five-star hotel.
Stayed 10 nights in Jun 2021

10/10 Excellent

Faisal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Stayed 1 night in Dec 2020

6/10 Okay

Khaledalmulhim, Alkhobar - saudi arabia

Traveled with family
Liked: Cleanliness
Not easy to reached... bad location because of that ... costed me 250 SAR ... as the reception says it’s not his fault neither I But unfortunately that makes me pay 250 sar for late check out . That means it’s not perfect Choice next time
Stayed 1 night in Dec 2020

4/10 Poor

Ahmed

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice stay.. poor service
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had higher expectations, for me it’s important to have a working fridge and they took time to fix it, and impotent to have the spray for toilet and needed to install it,
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

youssef

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible stay
was terrible they have renovation in the bulding and should not accept reservations or at list to inform the customer. my reservation was for two night and i stay for one night only due to non comfortable stay and they refuse to cancel one night as my reservation was non refundable
Stayed 2 nights in Feb 2020

10/10 Excellent

Yasmin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it it was wonderful stay
Stayed 2 nights in Feb 2020

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in Al Faisaliah Hotel for two nights during a business trip. The hotel was amazing, the room excellent, the service excellent. The staff were very friendly and helpful, and the food in the Brasserie for breakfast and dinner was fantastic. Unfortunately, the WiFi was not great so the connection was inconsistent and relatively slow.
Stayed 2 nights in Dec 2019