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JW Marriott Hotel Riyadh

4.0 star property

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Photo gallery for JW Marriott Hotel Riyadh

Minibar, in-room safe, desk, blackout drapes
A modern restaurant with a central seating area, large windows, and hanging greenery.
A spacious lobby with a reception desk, seating area, and indoor plants.
A modern hotel room with a curved black entertainment unit, a dining area with a glass table, a sofa, and a city view through large windows.
A modern hotel lobby with a curved ceiling, large windows offering a city view, and contemporary furniture.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $290
includes taxes & fees
Jul 30 - Jul 31

Explore the area

View in a map
7647 King Fahad Road, Riyadh, Riyadh Province, 13315-2174
  • Place, Roman Sabratha
    ‪17 min walk‬
  • Place, Riyadh Front Exhibition & Convention Center
    ‪11 min drive‬
  • Place, Riyadh International Convention and Exhibition Center
    ‪14 min drive‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪21 min drive‬

Room options

View all photos for Single Room, 1 Bedroom, City View

A modern living room with a sofa, coffee table, and TV. There is a kitchen in the background.

Single Room, 1 Bedroom, City View

  • City view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a wooden headboard, and a bathroom visible through an open door.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom

A modern hotel room with a large bed, two bedside lamps, a chair, and a TV. The room has a city view through large windows.

Executive Suite, 1 Bedroom

  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a wooden headboard, and a bathroom visible through an open door.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite, 1 King Bed, City View

A hotel room with a bed, a sofa, a glass table, a lamp, a desk, and a chair.

Junior Studio Suite, 1 King Bed, City View

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms, City View

A modern living room with a white sofa, blue cushions, a glass coffee table with a plant, and a dining area with a round table and chairs.

Suite, 2 Bedrooms, City View

  • City view
  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

A modern hotel room with a large bed, a bedside table, a wall-mounted light fixture, a bathroom with a sink and mirror, and a shower.

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, 3 Bedrooms, City View

A modern hotel room with a curved black entertainment unit, a dining area with a glass table, a sofa, and a city view through large windows.

Triple Room, 3 Bedrooms, City View

  • City view
  • 1378 sq ft
  • 1 bedroom
  • Sleeps 7
  • 3 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (View)

A modern hotel room with a large bed, two bedside tables with lamps, a wooden headboard, and a walk-in closet.

Room, 1 King Bed (View)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (View)

A modern hotel room with a large bed, a bedside table, a wall-mounted light fixture, a bathroom with a sink and mirror, and a shower.

Room, 2 Twin Beds (View)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Exterior
Hyatt Regency Riyadh Olaya
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  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 379 reviews
Hyatt Regency Riyadh Olaya

About this property

JW Marriott Hotel Riyadh

4-star hotel in As Sahafah
6 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
JW Marriott Hotel Riyadh offers 349 accommodations with indoor private hot tubs and minibars. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

JW Marriott Hotel Riyadh features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers spa services, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

JW Marriott Hotel Riyadh is a smoke-free property.

Kitchen On 3 - Onsite restaurant. Open daily.
The Capital Lounge - Onsite coffee shop. Open daily.
Fork and Pipe - Onsite restaurant. Open daily.
JW Steakhouse - Onsite restaurant. Open daily.
Glass Garden - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Fork and Pipe
  • Glass Garden
  • JW Steakhouse
  • Kitchen On 3
  • The Capital Lounge

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 66 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SAR 160 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001219

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Parking height restrictions apply
Guests under 15 years old are not allowed in the spa

Property class

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Burj Rafal
Burj Rafal Hotel
Burj Rafal Hotel Kempinski
Burj Rafal Hotel Kempinski Riyadh
Burj Rafal Kempinski Hotel
Kempinski Burj Rafal
Kempinski Burj Rafal Hotel
Kempinski Hotel Burj Rafal
Rafal Hotel
Rafal Kempinski
Burj Rafal Kempinski Riyadh
Burj Rafal Hotel Hotel
Burj Rafal Hotel Riyadh
Burj Rafal Hotel Kempinski
Burj Rafal Hotel Hotel Riyadh
Burj Rafal Hotel Hotel Riyadh

JW Marriott Hotel Riyadh Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 93 out of 199 reviews
Rating 8 - Good. 61 out of 199 reviews
Rating 6 - Okay. 15 out of 199 reviews
Rating 4 - Poor. 14 out of 199 reviews
Rating 2 - Terrible. 16 out of 199 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Great staff. Magnificent breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Will stay there again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Raed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Limited walking area around the hotel.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Manabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night view from the hotel room (24th floor) was very attractive. I have enjoyed very nice urban view.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Hans-Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. And enjoyed their executive hours in the 4th floor.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
No kids club
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Need better transport options
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Cagdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz ve rahat bir tesis. İçerisinde steakhouse restaurant var.
Stayed 2 nights in May 2024
Verified

8/10 Good

Ali

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff was very nice and helpful, hotel room was nice. Unfortunately the time I went they are undergoing construction so I didn’t get to enjoy the full experience of the hotel.
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Saudi Staff and extremely polite. well done.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Amer

Liked: Cleanliness, property conditions & facilities, room comfort
خدمة الغرف كانت فقط سيئة ولا يتجاوبون ولا يردون واذا ردوا كل معلوماتهم غير صحيحه
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
I don’t enjoy
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 1 night in Jul 2021
Verified

8/10 Good

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

يستحق الاقامة

من خلال خبرتي في الفنادق فهذا الفندق جميل وهدائ والتقييم ظالمه جدا .. الشئ السئ في الفندق هو موقعه فقط
Stayed 5 nights in Jun 2021
Verified

4/10 Poor

Ridha

Disliked: Property conditions & facilities, room comfort

Inconvenience

Hotel should not be open for business during remodeling
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Badr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

يستحق العوده

ممتازه جدا ولكن وقت الخروج ١٢ مساءا من المفترض ان يكون الى الساعه ٢ ظهرا.
Stayed 1 night in Apr 2021
Verified

4/10 Poor

Firas

Liked: Cleanliness, room comfort
Disliked: Staff & service

One-Night Business Trip Disappointment

I had high-expectations for my one-night stay at the hotel. but my overall experience was a disappointment. To list a few unpleasant surprises: - No one helped me with my bags (or attempted to) upon arrival or check-in. - mini bar was empty, no snacks or fruits in the room. called the room service and reception multiple times and they promised to fill the mini bar up...it took 4 hours. They sent me a complimentary basket of fruit and desert as an apology (that was nice but it came at 1 am in the morning!) Overall, it was overpriced with below average service and experience.
Stayed 1 night in Apr 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
This is a good hotel that used to be run by Kempinski. I’ve stayed here more than 5 times. Now after being run by Marriot, the experience changed in a negative manner.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O ahead

Amazing place with good view
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Suliman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Everything was wonderful
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne Suite

Suite im 16. Stockwerk war sehr gut, das Appt im 22. Stockwerk, das wir zuerst bekamen, ist weniger praktisch und war von einem Vorgänger als Smokerlounge missbraucht.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quite.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

FAB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best check in in RYD so far! Fast, took less than 4 min Upgraded Cheerful professional staff No hassle
Stayed 1 night in Feb 2020