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Quetzal

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January 2025

Photo gallery for Quetzal

Reception
4 indoor pools
In-room safe, soundproofing, iron/ironing board, free WiFi
Hallway
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Granada al Doha Street, Riyadh, Riyadh, 1135
  • Mouwasat Hospital
    2 min walk
  • Granada Business Park
    13 min walk
  • Granada Mall
    14 min walk
  • Riyadh (RUH-King Khaled Intl.)
    22 min drive

Room options

Economy Room

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Apartment, 2 Bedrooms

  • 968 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Double Room

  • 290 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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The price is $113
per night
$133 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Quetzal

Hotel in Ash Shuhada
Along with 4 indoor pools, this smoke-free hotel has a full-service spa and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, spa services, and 24-hour room service.
Quetzal offers 67 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and bidets.

This Riyadh hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

4 indoor swimming pools are on site along with a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Quetzal. The spa is equipped with a sauna and a steam room. The spa is open daily.
Quetzal features a full-service spa, 4 indoor swimming pools, a sauna, and a 24-hour fitness center. Wireless Internet access is complimentary. Event facilities measuring 549 square feet (51 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Riyadh hotel also offers spa services, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Quetzal is a smoke-free property.

24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • 24-hour gym
  • 24-hour pool access
  • 4 indoor pools
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • 4 indoor pools
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • 549 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: SAR 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
24-hour pool access

Property is also known as

Quetzal Aparthotel Riyadh
Quetzal Aparthotel
Quetzal Riyadh
Quetzal Hotel
Quetzal Riyadh
Quetzal Hotel Riyadh

Quetzal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 41 reviews" "
Rating 8 - Good. 16 out of 41 reviews" "
Rating 6 - Okay. 1 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 4 out of 41 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Essa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Quiet and convenient
Quiet and convenient. 10 minutes to the Granada mall. Some maintenance required. I will be back.
Stayed 6 nights in Jan 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
The bed is not comfortable.
Stayed 4 nights in Jan 2023

10/10 Excellent

HANA

Stayed 10 nights in Nov 2022

8/10 Good

Yousif

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Sylvain, France

Business traveler
Liked: Cleanliness
New hotel with large and comfortable flats. Cafe and reception area is nice but would benefit from having more trained staff. Amenities (pool, gym, spa) could be very nice if there was dedicated staff to this space and also more equipment in the gym. The hotel is located quite close (10min walk) from Granada mall.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
very bad & unclean in general
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport layover with fun
Service was super helpful and very friendly. Great location for shopping, restaurants, and transport. It is also a good airport layover as I used it.
Stayed 1 night in Sep 2019

10/10 Excellent

Yosif

Stayed 2 nights in Sep 2019

8/10 Good

Abdulilah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 3 nights in Jul 2019

2/10 Terrible

Bashar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever!
Worst experience ever and was insulting when I checked in and was given an upgraded room, then after one hour I was asked to leave for a lower one as the hotel changed their mind about the upgrade. This never happened to me in my life and I travel a lot. Very unprofessional and when I talked to the duty manager, he apologied and told me he cannot do anything about it. Then I talked to the manager the next day who kept promising he will follow up and promised that I will be something back to make me satisfied, but never happened although he escalated it to the owner as per what he told me. It seems that the owner was to busy to follow up or doesn't care if they lose a loyal customer who stayed in the hotel several times before.
Stayed 4 nights in Jul 2019

10/10 Excellent

Love

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool and sauna plus steam bath. Love the shower also it has different modes😂
Stayed 2 nights in Mar 2019

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

8/10 Good

ferit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

NORAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022

10/10 Excellent

KHALED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2022

10/10 Excellent

ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Husain

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2021

8/10 Good

Wesam

Liked: Staff & service, property conditions & facilities, room comfort
كانت جيدة وفندق جميل
Stayed 2 nights in Oct 2021

10/10 Excellent

shujaa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021