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Hotel Castle Maria

2.5 star property

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Photo gallery for Hotel Castle Maria

View from property
Interior entrance
Exterior
Outdoor pool
Standard Single Room | Free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Road Town, Road Town, Tortola
  • Tortola Cruise Ship Port
    ‪9 min walk‬
  • Nanny Cay
  • Anegada Island
    ‪5 min drive‬
  • Tortola (EIS-Terrance B. Lettsome Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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  • Parking included
  • Free WiFi
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4.6 out of 5, Wonderful, (248)
$188 nightly
The price is $188 total
includes taxes & fees
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About this property

Hotel Castle Maria

Road Town hotel close to Tortola Cruise Ship Port
This hotel features an outdoor pool, a bar/lounge, and free WiFi in public areas. Other amenities include a reception hall.
Hotel Castle Maria offers 34 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Microwaves and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Hotel Castle Maria features an outdoor pool. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.

Hotel Castle Maria has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 1 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Castle Maria Road Town
Hotel Castle Maria
Castle Maria Road Town
Castle Maria
Castle Maria Hotel
Hotel Castle Maria Tortola/Road Town
Castle Maria Hotel
Hotel Castle Maria Hotel
Hotel Castle Maria Road Town
Hotel Castle Maria Hotel Road Town
Hotel Castle Maria Tortola/road Town

Hotel Castle Maria Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 13 out of 35 reviews
Rating 4 - Poor. 6 out of 35 reviews
Rating 2 - Terrible. 8 out of 35 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Dwight, Antigua

Business traveler
Liked: Staff & service
The view is great and the staff is very friendly. The property needs some upgrading but once that is done it can be a very good location
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a relatively good price. Shower heads were quite dated
Stayed 1 night in Mar 2020

6/10 Okay

THOMAS E

Liked: Cleanliness
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The assigned room was poorly arranged and furnished. The bed OK to sleep on but the rest of the furniture was trash. the tv had no knobs, an ancient model and did not work. The fridge was rusty inside and out and was not working and unplugged. Some furniture was missing doors. Balcony chairs were card Table chairs with a nylon cover disguise. construction garbage around the property and next to the entrance. cracks in the floor tile. Unfinished tile shower repairs with 5 different patterns of tile. No drinking glasses or ice or coffee or breakfast accommodation. we suspect the hotel was overbooked. Why would Expedia be booking overpriced rooms in such a poorly run and poorly equipped hotel. I have pictures to prove all this. Not enough parking available our car had to be parked out of the property overnight
Stayed 1 night in Feb 2020

6/10 Okay

neil

Liked: Cleanliness, staff & service

BVI visit

Reasonably priced but needs some upgrades
Stayed 3 nights in Feb 2020

8/10 Good

Anjan, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities
Older property has more of feel of guesthouse or dormitory. My room was very spacious with microwave. The shower has shutters which didn't close so there were some flies and bugs but no mosquitoes so it didn't bother me. The balcony was nice but the sliding door was off its wheels so it was very hard to move. Staff is very helpful and accommodated a late check out request. About 10 minute walk to ferry and 20 to the small downtown. In a safe residential area, there is a restaurant a few minutes by foot but nothing else around commercially.
Stayed 2 nights in Feb 2020

4/10 Poor

Deri, Virgin island

Traveled with group
Disliked: Cleanliness
It had roaches in the bathroom sink and shower the bed was not good shakes
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel seemed to still be recovering from Irma. There were broken fixtures in the room.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel was located within walking distance of ferries. Staff was awesome!!
Stayed 2 nights in Dec 2019

8/10 Good

Denny, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True Island feel !

Hotel staff could not be more friendly & helpful. Great food at newly opened third floor restaurant.Excellant view of Road Harbour & Road Town.
Stayed 2 nights in Jan 2018

2/10 Terrible

small head, brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go

Entry door not secure, has lock that any body can pick,, room smell of smoke , bath room tile is commimg off...... I could stay no more than one night so i will be calling u expedia for my three day money back refund

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very basic hotel

Very basic hotel. Good for a night or two if you need to be close to downtown.

2/10 Terrible

H, United States of America

Disliked: Cleanliness, property conditions & facilities, room comfort
No internet provided by this hotel even though it said free WiFi when I was purchasing this hotel. That was quite dissapointing

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Needs an upgrade

if Breakfast is not being offered then please have utensils available.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and relaxing will surely return

My experience was great but I expecting room service or dine in

10/10 Excellent

Olga, the netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the hotel became like family

very helpfull and friendly staff. Owner of hotel very helpfull, kind and gave a feeling of comfort during our stay.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Very nice staff...however...

Expedia listed this as a hotel with breakfast included. There was no mention of breakfast at check in. The next morning I was in lobby area to access wifi and another person asked if there was breakfast and was told "no". The room itself was worn and mismatched, but bed was clean and A/C made it comfortable. There is no wifi in rooms, only in the lobby, which is advertised correctly....however, the lobby is partially open air and I was eaten by mosquitos any time I went there to use the wifi...and that was after spraying myself down with "off". In addition, most times I walked down to the lobby or past lobby to exit, the hallway typically smelled strongly of marijuana. I'm assuming it was other guests...but it was very strange to have at a hotel.

6/10 Okay

Todd

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AWAY FROM THIS PLACE

My stay was terrible, I didn't get the room that I reserved and the mattress was probably older than me and the pillow was big and hard, I requested a softer pillow but didn't get any. They say that they offer continental breakfast but toast, butter and coffee isn't breakfast. The WiFi is located in the lobby area, there's no WiFi in your room. This place is not worth the price that I paid. The service is terrible, the people at the front desk are holding for someone else and they don't know anything to be able to assist you. It was terrible and the room was just dirty and terrible. Whomever reading this don't go to that place

6/10 Okay

Verified traveler

Liked: Staff & service
The hotel was clean and inexpensive. It was further from the centre of town than we expected, but still walkable.

6/10 Okay

Charles, Netherlands Antilles

Liked: Cleanliness
Disliked: Property conditions & facilities

Average accommodation

Not too bad, could of been more accommodating their breakfast was a waist of time toaster not working, lots of room for improvements.

4/10 Poor

malcolm, calgary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Convenient to downtown

Welcomed to the Diwali celebration at the hotel which was gracious.However the deal included buffet breakfast and this was not provided.Coffee and toast were offered instead.Pool was dirty and pool furniture needs renewed.Locked doors at night included metal grilles which could only be opened externally so was a safety concern in the event of emergency.