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Best Western North Roanoke

2.5 star property

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Photo gallery for Best Western North Roanoke

Lobby
Fitness facility
Lobby
Seasonal outdoor pool
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Air conditioning
$109
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
2545 Lee Highway, Troutville, VA, 24175
  • Place, Hollins University
    ‪6 min drive‬
  • Place, Valley View Mall
    ‪13 min drive‬
  • Place, Berglund Center
    ‪17 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (1st Floor)

8.6 out of 10
Excellent
(37 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(13 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 480 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2nd Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western North Roanoke

Troutville hotel with free breakfast
Along with a fitness center, this hotel has a seasonal outdoor pool and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western North Roanoke offers 73 accommodations with safes and coffee/tea makers. 47-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western North Roanoke features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Best Western North Roanoke has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June 01 to October 01

Property is also known as

Comfort Inn Hotel Troutville
Best Roanoke Troutville
Comfort Inn Troutville Hotel
Best Western North Roanoke Hotel
Best Western North Roanoke Troutville
Best Western North Roanoke Hotel Troutville

Reviews

Best Western North Roanoke Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 349 out of 647 reviews
Rating 8 - Good. 203 out of 647 reviews
Rating 6 - Okay. 48 out of 647 reviews
Rating 4 - Poor. 22 out of 647 reviews
Rating 2 - Terrible. 25 out of 647 reviews

Reviews

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Run down and has bed bugs- not family friendly

Hotel staff was the nicest I e ever encountered! Rooms were clean but have a musty smell. I woke up to bites on my arms from bedbugs. I even checked for them and didn’t see them- the mattress was encased so maybe they are in the carpeting? I informed front desk staff and they didn’t seem to care but we were leaving. Definitely don’t stay in room 302. The hotel is clean, but it needs major updates. Carpeting is gross and this hotel seems to be used by a lot of construction workers. I would t say it’s very family-friendly. The pool is the size of a backyard swimming pool and has green/brown all over. The reason we choose to stay here was the reviews were pretty good and it had a pool. We decided against swimming after looking at the pool and I was so grossed out when we woke up to bedbug bites that we packed up and left as quick as possible.
Stayed 1 night in Jul 2025

10/10 Excellent

Laurie, Macon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Night staff member was super nice and helpful. Coffee machine was delicious. Our room was very clean and spacious and designed beautifully. Hotel is next to a quick oil change place that we used since we were traveling and a diner, whose menu looked amazing, but was closed the day we were there sadly.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Worth staying again

Breakfast was rather eh but the stay was great. The front desk was super helpful
Stayed 1 night in Jul 2025

8/10 Good

Randall

Stayed 1 night in Jul 2025

6/10 Okay

John, Port Richey

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Penny

Disliked: Staff & service

Be aware of your surroundings

We got a clean, well worn room. The standard amenities were present and the price was right. We avoided the breakfast because we suspected that it would disappoint. 1. Because the vending area contained no diet sodas and the reception clerk, when asked about it, replied that he had no idea what was available in the machines and on the shelves 3 feet behind him. 2. When my husband returned from a walk a homeless looking person pushed by him as he unlocked the back door and ran up the stairs. The clerk, when he was told, responded with—All the room doors are locked so he can’t get in.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia, Antioch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jeanetta

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Clean room. Quite.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jun 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and bright
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stop overnight on our road trip. Clean room and decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

We had a nice stay. We were only passing through, needing a room for one night but the room was very clean and in very good condition. The bed was comfortable and had everything we needed. Free breakfast with eggs, potatoes, sausage, make your own waffles, plus all the other continental breakfast choices was great before checking out.
Stayed 1 night in Jun 2025

8/10 Good

Penrose, Maryville

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good room price. Easy access from I81. Bathroom was very clean but the room could’ve been cleaned better. Rug was dirty. Rooms are nice but dated. Our room was not ready when we checked in at about 4:30pm. The desk clerk Alex was super friendly and accommodating and took care of us by moving us to the biggest double queen room in the hotel without raising our room rate which I had paid in advance. The hall way carpets are worn and filthy. It’s a bad look to start out with when you’re heading to your room. The new room was very spacious. Beds and pillows were nice, microwave and mini fridge clean. Nice TV. I utilized the checkout “early” option through Best Western on my phone, which offered the ability to skip the front desk when departing and choose a time from 6am-11am. I chose 11am and submitted it. I went to the front desk in the morning to drop our key cards just before 11am on my way out and the clerk said her system didn’t show us as checked out. It didn’t work apparently. The desk clerk was good about it and noted we were checked out in her system. Overall a good overnight stay. The area around the hotel location has everything you need, restaurants, a Kroger, nice liquor store, gas stations and other stores.
Stayed 1 night in Jun 2025

8/10 Good

Debra

Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Cordial staff. Decent continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Neikya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great start for the one night
Stayed 1 night in May 2025

2/10 Terrible

cody

Stayed 1 night in Jun 2025