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Best Western Plus Inn at Valley View

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Inn at Valley View

In-room safe, desk, laptop workspace, blackout drapes
Pool
Lobby
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
5050 Valley View Boulevard Northwest, Roanoke, VA, 24012
  • Valley View Mall
    8 min walk
  • Red Palace Valley View
    2 min walk
  • Roanoke Station
    12 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    10 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn Roanoke Civic Center

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (1007)
The price is $87
per night
$98 total
includes taxes & fees
Jan 6 - Jan 7
Comfort Inn Roanoke Civic Center

About this property

Best Western Plus Inn at Valley View

Roanoke hotel walkable to Valley View Mall
A fitness center, a poolside bar, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Best Western Plus Inn at Valley View offers 84 air-conditioned accommodations with safes and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Inn at Valley View is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Inn Valley View
Best Western Plus Inn Valley View Roanoke
Best Western Plus Valley View
Best Western Plus Valley View Roanoke
Best Western Valley View
Best Western Plus Inn At Valley View Hotel Roanoke
Roanoke Best Western
Best Western Hotel Roanoke
Best Western Roanoke
Best Plus At Valley Roanoke
Best Western Plus Inn at Valley View Hotel
Best Western Plus Inn at Valley View Roanoke
Best Western Plus Inn at Valley View Hotel Roanoke

Best Western Plus Inn at Valley View Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1004 reviews" "
Rating 8 - Good. 312 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 60 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Ok for a quick overnight, no more.
Looks like an aging motel in need if renovation. Not real bad yet. But showing its age. Room smelled musty. Breakfast was good but they had very few places to sit and eat. They tried to stuff a few tables in small nearby rooms, but it did not work. You couldn't get to half the seats because the room was so small.
Stayed 1 night in Sep 2024

8/10 Good

Autumn

Liked: Cleanliness, property conditions & facilities
Day crew is very nice. Night crew is not nice and makes it seem you are bothering them.
Stayed 2 nights in Sep 2024

2/10 Terrible

MElizabeth

Stayed 1 night in Aug 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Older property but in good codition. Every clean and staff was friendly
Stayed 1 night in Sep 2024

8/10 Good

Jordan

Stayed 1 night in Aug 2024

4/10 Poor

Jackson

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Shower gel was totally empty. Coffee maker and microwave are available but without power outlet. This is not something that I have expected from BW
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
We stayed here to attend a concert. So it offered everything we needed
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bed needs replaced . Higher than normal and slanted peak in middle. Toilet must have handle held down to flush . They must know about this toilet because we stayed in this same room 2 months ago . Still defective .
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this property is not new overall it was clean and comfortable. The only 2 complaints would be the workout room was a little cramped and the treadmill didn't work properly. Also the American flag flying on the pole was worn and torn. My wife told the front desk it should be retired and replaced.
Stayed 2 nights in Aug 2024

10/10 Excellent

pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well everything was good up to the day I left the counter person was asleep on the couch with a blanket I thought they were guest … Not very professional and when I asked for a receipt itt seemed painful for Her to get off the couch and get my receipt I’ve been staying here for the past 4 years and I’ve never seen Such behavior from the checkout Person
Stayed 2 nights in Aug 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be a local.
Hotels.com needs to alert travelers when "locals" are not allowed to stay at specific hotels. I live within two hours of this hotel and am considered a "local". My flight landed after midnight and after traveling all day, I knew it wouldn't be safe to drive home. That's why I reserved a room. The hotel had to wake up a manager at 1:30 a.m. to ask if I could stay because I'm considered "local" and we aren't allowed to stay at this hotel. By the time I got settled into my room and then, left in time for check out, I'd spent a pretty penny for a 6 hour nap. Another on- line Booking site alerts locals about hotels that don't take their business, so Hotels.com needs to do the same . I am aware of the situation in my area, but it's not something I need to deal with coming off of a late night flight. What I saw of the hotel was nice and the bed was comfortable, but due to geography, I can't say that I will ever stay here again.
Stayed 1 night in Aug 2024

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Randy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay.
The lady at the front desk was very nice and pleasant.
Stayed 2 nights in Aug 2024

2/10 Terrible

Monique

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They have bedbugs and feel they don't need to offer a full refund as if the contract they give you to sign visually states you'll be sleeping with bedbugs.
Stayed 1 night in Jul 2024

8/10 Good

Wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Dennis

Traveled with partner
Liked: Staff & service, amenities
The breakfast area was tiny and very crowded. It looked like the building was designed before they offered breakfast so they stuck it back in a corner that was not actually big enough. Needs to be redesigned and opened up.
Stayed 4 nights in Jul 2024

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David, Bellevue

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Plenty of working EV chargers out front. Check in process was pretty slow for some reason and the sliding doors at the entrance are really loud and could use maintenance.
Stayed 1 night in Jul 2024

10/10 Excellent

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and bathrooms were clean and well stocked. Very nice hot breakfast with a varity to choose from. Staff friendy. Highly recommend this hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice one!
Stayed 1 night in Jul 2024

10/10 Excellent

Taytum

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

James

Traveled with family
Disliked: Property conditions & facilities
Very dated
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024