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Best Western Plus Inn at Valley View

2.5 star property

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Photo gallery for Best Western Plus Inn at Valley View

Free daily continental breakfast
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
$89
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5050 Valley View Boulevard Northwest, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Inn at Valley View

Roanoke hotel walkable to Valley View Mall
A fitness center, a poolside bar, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Best Western Plus Inn at Valley View offers 84 air-conditioned accommodations with safes and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Inn at Valley View is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Inn Valley View
Best Western Plus Inn Valley View Roanoke
Best Western Plus Valley View
Best Western Plus Valley View Roanoke
Best Western Valley View
Best Western Plus Inn At Valley View Hotel Roanoke
Roanoke Best Western
Best Western Hotel Roanoke
Best Western Roanoke
Best Plus At Valley Roanoke
Best Western Plus Inn at Valley View Hotel
Best Western Plus Inn at Valley View Roanoke
Best Western Plus Inn at Valley View Hotel Roanoke

Best Western Plus Inn at Valley View Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ainslie

Stayed 4 nights in May 2025

6/10 Okay

Jude

Traveled with pets
Liked: Cleanliness, property conditions & facilities
I was greeted by a very nice woman. The only problems was my rooms door lock was not working properly. I walked to the front desk to see if they could help me get back into the room and she said to try again and pull up and down and it should work. She said others had complained too. Also I was able to hear the people in the next room, thin walls perhaps. Room was clean. Thanks
Stayed 1 night in Jun 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nita

Staff was awesome-friendly, helpful. Generally hotel was clean and neat. But 1st room smelled of cigarettes. Front desk very helpful in changing room. 2nd room had slight mold smell. This likely due to bathroom fan not working.
Stayed 1 night in May 2025

10/10 Excellent

Steven L.

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room
Stayed 3 nights in May 2025

8/10 Good

Tanesha, Waynesboro

Stayed 1 night in May 2025

2/10 Terrible

Tanesha

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to spend the night

It was great. The room was clean and large. The ac worked perfectly, and there was a microwave in there, which I appreciated. The only downside was that for about an hour, the toilet made these loud, squeaking noises whenever it was flushed. Right when I was about to ask for a new room though, it stopped and never happened again. The breakfast was delicious and a great way to end our trip there. Omelets were perfect!
Stayed 1 night in May 2025

8/10 Good

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no name on the building
Stayed 2 nights in May 2025

4/10 Poor

peterson

Stayed 5 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay several times through the year while passing headed down South. Plenty of places to shop and eat. Reasonably prices, good clean and comfortable rooms.
Stayed 1 night in May 2025

6/10 Okay

Louis

Traveled with partner
Liked: Cleanliness, staff & service
Nice location 1 mile from ROA airport. Very near Valley View mall and many restaurants. I paid over $200 w/taxes for a king room and it had a smell, as did the 1st floor hallway. Also, they advertised a pool online and it was out of order. Good place, but overpriced.
Stayed 1 night in May 2025

2/10 Terrible

Katherine

Stayed 1 night in May 2025

6/10 Okay

mary

Traveled with family
Disliked: Amenities
The pool was closed, I chose this hotel based on having a pool. Stayed 3 nights and they never cleaned room or offered new towels. The towels were very thin to have to use them for 3 nights.
Stayed 3 nights in May 2025

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
They had a flood so there were plumbing issues. Our toilet broke 3 times and we were not even there for 24 hours. Half of the outlets did not work. At 3am there were people fighting in the hallway.
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Comfy bed quiet dog had a good time breakfast was the same every day but it was hot
Stayed 2 nights in May 2025

10/10 Excellent

GLEN

Liked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Jeff

Traveled with group
Disliked: Staff & service, amenities
Front desk staff was absolutely incompetent and useless. Had absolutely no idea what she was doing. Everything confused her.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointing. Advertized as indoor pool but the pool was closed when we arrived. We should have received a reduced rate since that was not available, yet the pool was listed as one of the amenities. When checking in, staff was not.friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Karolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. I'll stay again here if I'm in the area.
Stayed 4 nights in Apr 2025

8/10 Good

Glenn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind, especially Carson and the Blonde girl (i am so sorry i did not catch her name)
Stayed 6 nights in Mar 2025