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Candlewood Suites Roanoke Airport, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Roanoke Airport, an IHG Hotel

Restaurant
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Air conditioning

Explore the area

Map
3315 Ordway Drive, Roanoke, VA, 24017
  • Valley View Mall
    ‪4 min drive‬
  • Splash Valley at Green Ridge Recreation Center
    ‪7 min drive‬
  • Salem VA Medical Center
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Towels

Studio Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Towels

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Desk, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool

Hyatt Place Roanoke Airport/Valley View Mall

Pool
Breakfast included
Free airport shuttle
Pet friendly
4.3 out of 5, Excellent, (1007)
The price is $103
per night
$117 total
includes taxes & fees
Feb 8 - Feb 9
Hyatt Place Roanoke Airport/Valley View Mall

About this property

Candlewood Suites Roanoke Airport, an IHG Hotel

Roanoke hotel with in-room kitchens
A fitness center, a business center, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Candlewood Suites Roanoke Airport, an IHG Hotel offers 73 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchens.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This Roanoke hotel also offers a fitness center, laundry facilities, and an elevator.

Candlewood Suites Roanoke Airport, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Roanoke
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel Roanoke

Candlewood Suites Roanoke Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 40 out of 81 reviews" "
Rating 8 - Good. 14 out of 81 reviews" "
Rating 6 - Okay. 9 out of 81 reviews" "
Rating 4 - Poor. 11 out of 81 reviews" "
Rating 2 - Terrible. 7 out of 81 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patty

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Takesha

Traveled with family
Liked: Room comfort
Ok Property
Stay was ok but property is in need of renovations. $10 breakfast PP should be included with stay or reduced to $5.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Robinn

Traveled with family
Staff need to be professional
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Business traveler
Liked: Staff & service, property conditions & facilities
Quiet, safe, far from the main road. Accessible, near highways, 10 minutes to everything. Nice lobby with a bar downstairs. Decent setup for the price. No major issues-had to clean the floors and the remote to the TV never worked. I would stay again for any long term needs.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Stayed 1 night in Jul 2024

8/10 Good

Jahleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jamesha

Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort & cleanliness was great One issue though, is the soap in the bathroom is very inconvenient, mounted on the well is way to high. Bars of soap would be nice!
Stayed 1 night in May 2024

2/10 Terrible

Nirali

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the Price you pay.
This was terrible hotel, rooms weren't cleaned, there were cockroaches everywhere, there was no room service, the room given to me had a window opening inside the hotel so everyone eating on a breakfast place could have glamps of my room! And since i mentioned breakfast place, no matter what they cooked my room smelled like food 24x7. By the way Bring your own towels because the towels they are providing are dirty and barely cleaned.
Stayed 2 nights in May 2024

10/10 Excellent

Angeline

Stayed 3 nights in May 2024

10/10 Excellent

Liubov V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in May 2024

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, beautiful hotel & great accommodations
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back
Stayed 1 night in Apr 2024

4/10 Poor

Michael

No service. Asked for cleaning and told only once a month
Stayed 7 nights in Apr 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay in Roanoke
Nice hotel with easy access to highway. It was clean, quiet and the staff were all very pleasant throughout the stay. Would recommend.
Stayed 1 night in Mar 2024

6/10 Okay

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While booking Expedia said free breakfast at this hotel. However, hotel noted breakfast was not free. Breakfast was $9.99 per person. This is not good as we chose a hotel with complementary breakfast from Expedia. Hotel notes the do not accept anything from 3rd party vendors and that Expedia has not updated their website states NO complimentary breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kemberlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Pros: The rooms were so clean & you could tell that they had been freshly remodeled & well-kept. The beds were so comfy and showers were hot! Cons: smell of smoke and/or weed always in the lobby due to people smoking out front.
Stayed 1 night in Mar 2024