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Hampton Inn & Suites Roanoke-Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Studio, 1 King Bed, City View, Corner | Mountain view
Restaurant
Desk, blackout drapes, free cribs/infant beds, free rollaway beds
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
27 Church Avenue SE, Roanoke, VA, 24011
  • Center in the Square
    ‪2 min walk‬
  • Berglund Center
    ‪16 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪3 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Mountain View, Corner

Studio, 1 King Bed, Mountain View, Corner | View from room

Studio, 1 King Bed, Mountain View, Corner

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View, Corner

Studio, 1 King Bed, City View, Corner | Mountain view

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Roanoke-Downtown

Hotel in Downtown Roanoke
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hampton Inn & Suites Roanoke-Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 8.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews
Rating 8 - Good. 233 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing I left every chance we got. We spent 600 on 2 nights and the room was disgusting
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, weird parking

Great hotel with super continent attached parking garage. The only downside was I had to walk out of the parking garage and around to the front of the hotel pulling my suitcase in the rain to go in. Seems silly to have the garage right in the back but no direct entrance to the hotel. But other than that, the hotel was nice and clean and breakfast was very delicious.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was convenient and the parking that is attached to the property. The staff was friendly and hotel was clean. Would visit again!
Stayed 1 night in Jan 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and Staff were excellent. I strongly recommend it. What I did not like was that I made my reservation through Expedia and when I checked out the Facility charged me less than Expedia.
Stayed 3 nights in Jan 2025

8/10 Good

Cornelius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay that is walking distance from anything downtown. Very convenient!
Stayed 3 nights in Jan 2025

10/10 Excellent

james

Stayed 2 nights in Jan 2025

10/10 Excellent

Wingate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything. Would definitely recommend it
Stayed 1 night in Jan 2025

4/10 Poor

Toni

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Room did not meet expectations

I booked a king-size balcony room but was initially given an interior room at check-in. When I returned to the front desk to request the balcony room I had reserved, the clerk informed me that online reservation requests were not communicated to them and that such requests need to be made at check-in. While I understood this, it was frustrating. I was then assigned a new room that overlooked the street but still didn’t have a balcony. At that point, I was too tired to go back downstairs to sort it out again and decided to let it go since it was only a one-night stay. Later, I discovered that the curtains in the room wouldn’t close completely. Despite my best efforts, the three curtain panels wouldn’t stay in place, and I ended up spending the night with light shining into the room. It made for an incredibly uncomfortable night and poor sleep. I’ve stayed at this hotel many times when visiting Roanoke for business and always had great experiences. This time, however, I was disappointed. My room was not as I reserved, even after requesting the change, and the issue with the curtains made the stay unpleasant. I’m hesitant to return after this experience.
Photo of curtains not closing
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property last minute and it turned out great! It was easy to get to and had restaurants within walking distance. Staff was very helpful!
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Sara, WILLIS

Stayed 1 night in Dec 2024

2/10 Terrible

Ross

Stayed 3 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ross

Stayed 1 night in Dec 2024

10/10 Excellent

Malena

Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ross

Stayed 1 night in Dec 2024

8/10 Good

Loveda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall

It was great, just no potatoes for breakfast
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Do it yourself check-in

Front desk staff is largely absent, so Hilton app is critical. Garage is attached but not super easy to get to from the hotel. Pet area is a small patch of grass between buildings. Location is great.
Stayed 1 night in Dec 2024

8/10 Good

Ann Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfy rooms.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristen

Traveled with family
Liked: Room comfort

Ok for 1 night

Place was ok for the price. Parking in garage under hotel.
Stayed 1 night in Dec 2024

8/10 Good

Nargis

Stayed 1 night in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

High tech, low service

Enjoyed the ease of choosing our room and using the phone as a key. The connection between the hotel and the garage is a bit wonky and the pet area is just some grass in downtown Roanoke (not separated which is a bit weird). We did not speak to an employee during our entire stay (felt automated which again is not terrible).
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms, great location, nice breakfast and hot chocolate / tea all day/evening
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 2 nights in Dec 2024