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Hampton Inn & Suites Roanoke-Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Studio, 1 King Bed, City View, Corner | Mountain view
Exterior
Reception
Restaurant
Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
27 Church Avenue SE, Roanoke, VA, 24011
  • Center in the Square
    ‪2 min walk‬
  • Science Museum of Western Virginia
    ‪2 min walk‬
  • City Market Building
    ‪2 min walk‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Mountain View, Corner

Studio, 1 King Bed, Mountain View, Corner | View from room

Studio, 1 King Bed, Mountain View, Corner

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View, Corner

Studio, 1 King Bed, City View, Corner | Mountain view

Studio, 1 King Bed, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Shower)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility)

Desk, blackout drapes, free cribs/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Roanoke-Downtown

Hotel in Downtown Roanoke
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hampton Inn & Suites Roanoke-Downtown is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 8.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1000 reviews" "
Rating 8 - Good. 229 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hometown and city life mix of downtown Roanoke Va. The hotel and staff were great. This was our second time staying at the Hampton Inn and we are looking forward to staying again in the near future.
Stayed 2 nights in Oct 2024

6/10 Okay

Gemelle

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in the heart of downtown. Walking distance to everything. We had a issue with the hvac unit and ended up being moved to another room but the hotel was very apologetic.
Stayed 1 night in Oct 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Young

Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to restaurants and shops.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosalyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was over the top
Stayed 3 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The bed and pillows were not up to the quality of any other Hampton Inn we have stayed. . I’m not sure what they had changed .. but they did not meet expectations.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very helpful. Great view of downtown Roanoke
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We have stayed here several times and it is in a great location, walkable downtown & easy adjoining public parking garage. Better than average breakfast and pleasant staff. However this visit we noticed the hotel needs some updating. Nightstand usb ports broken, refillable soap & toiletries missing from bathroom & water damaged cabinet containing the refrigerator. Overall wear & tear starting to show. Will look at other options next visit.
Stayed 2 nights in Sep 2024

6/10 Okay

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Sep 2024

10/10 Excellent

franky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a place itself
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, clean hotel. Free breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant and the staff was professional and very helpful.
Stayed 2 nights in Jun 2024

4/10 Poor

john

Stayed 1 night in Aug 2024

8/10 Good

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location which makes food/drinks very easily accessible. Downside to downtown is vagrants…kinda feel a little unsafe when out in downtown.
Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Staff & service
Hotel refused to provide housekeeping each day. It's a hotel and they expect me to pay the rate each day then housekeeping should be provided. When we asked for housekeeping each day the staff replied that they are prohibited from doing housekeeping each day by Hilton. If this is the case it should be clearly stated upfront. I will not stay at hotels that do not provide daily housekeeping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay that we’ll do again!
Great location. Easy parking on site (garage) and excellent staff.
Stayed 1 night in Aug 2024

8/10 Good

Frances E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs a little more attention to details
Great location in Roanoke for weary travelers. There are only 3 guest floors. Many restaurants and small shops nearby. Hotel is aging, and the AC on the top floor was not really able to keep up with today's higher temps. The staff were very nice. Our one complaint is that the people who order and serve the breakfast do not know how to properly store and serve cut melon-it was literaly stinking when we stayed earlier in the week, and not much better this time. The rest of breakfast was up to Hampton standards.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The employees are the best!
Keo’ was the best thing about our stay. He was so helpful and kind and working all the time! Give that man a RAISE!
Stayed 3 nights in Aug 2024

6/10 Okay

Jason

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Jul 2024