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Comfort Inn Roanoke Civic Center

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn Roanoke Civic Center

Enjoy meals in this dining area with a long table and comfortable chairs.
Relax in our inviting lobby, featuring a cozy seating area with armchairs and a coffee table, a vibrant painting, and a large window offering a view of the outdoors.
Two single beds with bedside tables and lamps, set against a warm yellow backdrop.
Welcome to Comfort Inn, featuring a modern architectural design with a covered entrance and convenient parking.
Welcome to our lobby, featuring a reception desk with a black countertop and comfortable seating area with patterned chairs.

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • Berglund Center
    ‪9 min walk‬
  • Center in the Square
    ‪17 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn Roanoke Civic Center

Roanoke hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Roanoke hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Comfort Inn Roanoke Civic Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per person, per stay

We have included all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1013 reviews
Rating 8 - Good. 285 out of 1013 reviews
Rating 6 - Okay. 70 out of 1013 reviews
Rating 4 - Poor. 29 out of 1013 reviews
Rating 2 - Terrible. 29 out of 1013 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Graciala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gareth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although more than a mile walk out of town, I chose this hotel because it had a pool and I could continue my daily routine. It does not have a pool.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is currently undergoing renovations to become Sparks by Hilton. I was in a renovated room. The new bed was very comfortable. The pillows are very soft so you may want to bring one from home if you like a firmer but not to firm pillow. No draws, clock or USB outlets in the renovated rooms. Bathroom renovated and clean. I recommend this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

We had trouble regulating the temperature. Clean and basic room.
Stayed 1 night in Apr 2025

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kamala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Very nice dining area. Room was modern and clean. Close to downtown. Very reasonable price for the quality and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Cara

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff at front desk was very inviting and polite. Quick check in as well. Very informative too. Newly renovated as well.
Stayed 1 night in Apr 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, neat, clean

My husband and I were in Roanoke for the Blue Ridge Foot Levelers Marathon. The Comfort Inn was clean, comfortable and neat. Service was outstanding as we had an issue with our reservation but the manager and front desk worked with us to resolve our issue.
Stayed 2 nights in Apr 2025

4/10 Poor

Christine

Traveled with family
The hotel room is just a shell, no channel guide for the TV, which worked intermittently with changing the channel. The curtains on the windows had holes in them as well as the sheets. The noice factor from construction went on til 9pm. Our room was on the side of the construction site. This room was rated 4. 8 on line. There is no way I would rate above a 3. I paid a good price for the hotel, not a cheap $100 like some other hotels. Will not return
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Property conditions & facilities
Clean, comfortable, and well appointed for the money. We did have an issue where the front desk lady was overwhelmed with front desk check ins and a rude customer on the phone. She gave us keys programmed to an already occupied room. Which in the South, could have been dangerous. Luckily, it was a single man in bed.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

MaryEllen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean

Very clean, pleasant staff.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for an uber into downtiwn Roanoke
Stayed 3 nights in Apr 2025

10/10 Excellent

Beth

Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff Very clean in room
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy construction going on first floor below us…
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The room was clean and it was quiet. The fan in the bathroom in our room was very loud.
Stayed 1 night in Mar 2025

8/10 Good

Therese, Hampton

Liked: Cleanliness, staff & service
It was okay. Some things seem to need maintenance, i. e the carpet at room doorways. I had to find electric socket and plug in light by the bed
Stayed 7 nights in Mar 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service

Wish had chosen different

Room was run down while other areas of hotel under renovation. Site shows pool and why chose the location, but has been filled with concrete. WiFi sluggish when able to connect
Stayed 3 nights in Mar 2025