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Comfort Inn Roanoke Civic Center

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn Roanoke Civic Center

1 bedroom, blackout drapes, iron/ironing board, free WiFi
Lobby
Exterior
Lobby
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • Berglund Center
    ‪9 min walk‬
  • Center in the Square
    ‪17 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn Roanoke Civic Center

Roanoke hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request.
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Roanoke hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Comfort Inn Roanoke Civic Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 0.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per person, per stay

We have included all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 0.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff Very clean in room
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy construction going on first floor below us…
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The room was clean and it was quiet. The fan in the bathroom in our room was very loud.
Stayed 1 night in Mar 2025

8/10 Good

Therese, Hampton

Liked: Cleanliness, staff & service
It was okay. Some things seem to need maintenance, i. e the carpet at room doorways. I had to find electric socket and plug in light by the bed
Stayed 7 nights in Mar 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service

Wish had chosen different

Room was run down while other areas of hotel under renovation. Site shows pool and why chose the location, but has been filled with concrete. WiFi sluggish when able to connect
Stayed 3 nights in Mar 2025

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Barry

Traveled with family
Liked: Cleanliness, property conditions & facilities
No hair dryer, no alarm clock and very thin bath towels.
Stayed 1 night in Apr 2025

10/10 Excellent

angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were pleasant and friendly
Stayed 1 night in Mar 2025

4/10 Poor

Clark

Liked: Staff & service
Did not have any place to charge phone by bed or any USB outlets. There was also nowhere except the bathroom to plug in the coffee maker.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleased with everything. If I had a complaint, it would be the road noise, but it was bearable.
Stayed 1 night in Apr 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Saddam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

JAMES

Liked: Staff & service, property conditions & facilities
Room was newly renovated and clean. Lobby construction underway but no issue for me.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice day, had a newly remodel room and even though it’s right next to the interstate, the room is almost silent at night. Also had an electric car charger that worked perfectly.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara L

Liked: Property conditions & facilities
Good
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy access and easy rest

Location makes it easy in and easy out for a few days stay in Roanoke. Near the interstate, not too far from restaurants, and other activities in the area. Clean rooms, a light variety for breakfast, professional and courteous staff to help when needed.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had some construction going on, but it didn't bother me. Staff was friendly and the property was easy to find.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrews

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Paula

Meets Bare Minimum Requirements

Place is in need if some updates! The location is convenient to several areas but I wouldn't stay here again...
Stayed 2 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly. The floor we were on was being renovated in most of the rooms. There were sinks, old carpet, workers, etc. up and down the hallway. Also, our room seemed to be mostly renovated, but it was missing things. In the photos they show a desk and at least one chair. Ours didn't have a chair, desk or drawers for clothing. The room and lobby were, however, very clean.
Stayed 1 night in Mar 2025

4/10 Poor

Randall

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

sketchy

Everything about the hotel itself was fine. However, the presence of people in the parking lot just hanging out is a bit worrisome. Is this where local gang members hang out? Example: a guy plus another person sitting in their car with tinted windows as a take the parking spot next to them. Feeling something might be off, I decided to take a drive around my hometown to see what's different. An hour later I return and the same two people are in the same car. Maybe it is nothing. But maybe this is a sketchy part of town that should be avoided. Perhaps, employ some security
Stayed 1 night in Mar 2025