Comfort Inn Roanoke Civic Center

2.5 star property

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Photo gallery for Comfort Inn Roanoke Civic Center

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Lobby
Exterior
Lobby
Seasonal outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • St. Andrews Catholic Church
    ‪8 min walk‬
  • Roanoke Visitor Center
    ‪12 min walk‬
  • Science Museum of Western Virginia
    ‪16 min walk‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Comfort Inn Roanoke Civic Center

Roanoke hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Change of towels is available on request.
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Roanoke Civic Center features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This Roanoke hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Comfort Inn Roanoke Civic Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200 per person, per stay

We have included all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Property conditions & facilities
Everyone was very friendly. The accommodations were clean and the hotel was quiet. Very convenient to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Meghan

Stayed 1 night in Nov 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, amenities
The bed was clean but I would not stay there again!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Very nice room.
Stayed 3 nights in Nov 2024

2/10 Terrible

KRISTINA, VANCOUVER

Stayed 1 night in Oct 2024

8/10 Good

Sydney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Helen

Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Hot breakfast, variety of choices. Plenty of seating at breakfast. The room bathroom could use a hook on the back of the door and a towel rack to hang wet towels. Bed was clean and comfortable. I've stayed here many times and keep coming back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Everything went good staff very nice and explained everything and the bed was comfortable room was clean and spacious
Stayed 1 night in Nov 2024

2/10 Terrible

Joanne

Hotel did not match search
I searched pet friendly hotels and this one came up. However, when we got to the property, we were told that it wasn't pet friendly. Luckily, there was another hotel in the chain that was and had availability
Stayed 1 night in Nov 2024

8/10 Good

William

Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why you should stay at Comfort Inn
We like to stay at this comfort in when we come in town to do the Stocked Market, it is always clean and the staff is always friendly and on top of things!
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love comfort inns
The staff was very friendly, helpful and knowledgeable about the area.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Great For After-Concert Sanctuary
This Comfort Inn was close to our concert venue and provided a full breakfast. Clean and comfy.
Stayed 1 night in Nov 2024

8/10 Good

Giancarlo, MASON CITY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff in the front desk were outstanding, very helpful
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Comfort Inn was in a great location for our last-minute reservation. The only complaint we had was that the cleaning staff was up vacuuming and knocking on doors early in the morning. It woke us up when we were trying to sleep in since we got into our room so late the night before.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

8/10 Good

Shandee

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, and clean, and worth the cost
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific stay in Roanoke
Very clean and comfortable; desk and housekeeping staff were all very friendly and helpful. Great location - minutes from downtown.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great last minute booking. The desk staff are amazing and very respectful and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Bernice, Powhatan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel. It was noisy at night because there was a major road nearby, but he room was very clean, the beds were comfortable, and it was a good experience overall. The breakfast bar was good, lots of variety..had my favorite every morning, waffles.
Stayed 2 nights in Oct 2024

6/10 Okay

Danielle

Stayed 1 night in Oct 2024