Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel

Exterior
Exterior
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1303 Williamson Road, Roanoke, VA, 24016
  • Berglund Center
    ‪8 min walk‬
  • Civic Center
    ‪8 min walk‬
  • Taubman Museum of Art
    ‪18 min walk‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 340 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room (Speciality)

  • 340 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 380 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 380 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel

Roanoke hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and laundry facilities.
Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel offers 90 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Firepit
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2020
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center

Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 921 reviews" "
Rating 8 - Good. 174 out of 921 reviews" "
Rating 6 - Okay. 28 out of 921 reviews" "
Rating 4 - Poor. 12 out of 921 reviews" "
Rating 2 - Terrible. 26 out of 921 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
All holiday expresses are kinda cookie cutter now. I like that i know what im getting. Beds usually are on the firm side and pillows were fluffly but go flat quick. Room very clean and bedding very clean. Didnt eat breakfast but its available.
Stayed 1 night in Oct 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a one night stay travelling south this was a great option. Affordable, just off the highway and clean and comfortable. Not the greatest walk to dinner options but it an option. Find good dinner options 1/2 hour walk away along a busy Main Street. It was nice to not have to drive.
Stayed 1 night in Oct 2024

10/10 Excellent

Treva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Close to everything, very clean and comfortable and there is a starbucks across the parking lot.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosanne

Business traveler
Great property
I was there for two nights for a work trip. The property is bright, modern and clean. The breakfast both mornings was on point. The room was clean and well appointed and I loved the control I had of the room temperature. I stay at this property every year for the same conference and look forward to staying here. It’s centrally located to downtown-though not (easily) walkable from the property due to the busy roads. There is a Starbucks next door if you need something more than they keep in the lobby or at breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pala

Traveled with partner
Liked: Cleanliness, property conditions & facilities
They have no transportation, that was a missed opportunity.
Stayed 1 night in Sep 2024

8/10 Good

James, Charleston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good typical Holiday Inn Express
Good overall stay. Breakfast is plain and simple, nothing special. Room was in good shape. I do like the mounted dispensing system in the shower and by the sink.
Stayed 1 night in Oct 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and up to date.
Stayed 2 nights in Oct 2024

10/10 Excellent

JoAn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Room were clean. Staff wete so nice and helpful. Would highly recommend
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The room was very nice and clean. We would recommend and stay at this hotel over and over again.
Stayed 1 night in Sep 2024

10/10 Excellent

Roberta

Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our needs. It was clean with friendly staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kirana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, they have everything you need for your stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wente

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Roberto, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Amenities, property conditions & facilities
Really good breakfast choices
Stayed 1 night in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Fualilia

Stayed 1 night in Sep 2024