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Holiday Inn Roanoke Airport – Conference CTR by IHG

3.0 star property

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Photo gallery for Holiday Inn Roanoke Airport – Conference CTR by IHG

Exterior
Indoor pool
In-room safe, desk, blackout drapes, soundproofing
Exterior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3315 Ordway Dr Nw, Roanoke, VA, 24017
  • Valley View Mall
    ‪4 min drive‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Virginia Museum of Transportation
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath/Shower Combination)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Bath/Shower Combination)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combo)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds (Bath/Shower Combo)

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hyatt Place Roanoke Airport/Valley View Mall

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.3 out of 5, Excellent, (1005)
The price is $95
per night
$108 total
includes taxes & fees
Feb 25 - Feb 26
Hyatt Place Roanoke Airport/Valley View Mall

About this property

Holiday Inn Roanoke Airport – Conference CTR by IHG

3-star Roanoke hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Roanoke Airport – Conference CTR by IHG offers 153 accommodations with safes and complimentary newspapers. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Roanoke Airport – Conference CTR by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 11 meeting rooms. Event facilities measuring 55972 square feet (5200 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Guests can use the health club at a partner property. Complimentary self parking is available on site.

Holiday Inn Roanoke Airport – Conference CTR by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Black Birch Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 15 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Birch Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 55,972 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 5.00 to 15.00 for adults, and USD 5.00 to 15.00 for children
  • Pet fee: USD 50 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Roanoke Valley View
Holiday Inn Roanoke Valley View
Holiday Inn Roanoke Valley View Hotel Roanoke
Roanoke Holiday Inn
Holiday Inn Roanoke Valley View Hotel

Holiday Inn Roanoke Airport – Conference CTR by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 270 out of 650 reviews
Rating 8 - Good. 182 out of 650 reviews
Rating 6 - Okay. 95 out of 650 reviews
Rating 4 - Poor. 62 out of 650 reviews
Rating 2 - Terrible. 41 out of 650 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Jacob

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ramona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect, overnight hotel
We had a great breakfast with organic and free range options. The room was nice and clean. There are other hotels in the area and there’s not much to walk to but it’s a short ride to downtown area where there are plenty of restaurants. I would stay here again.
Stayed 1 night in Oct 2024

8/10 Good

William

Not worth the $$$$$
Not worth the money hallway noise at 3 am unacceptable ,tv not working after 4 hours of waiting had to change rooms ,hotel maintenance no where in sight, clientele was different,not sure if illegal migrate were saying there ,stay somewhere else
Stayed 1 night in Oct 2024

2/10 Terrible

Manosi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, we were assigned a room that was clearly not cleaned. The room was in disarray, suggesting it needed to be properly prepared for occupancy. To make matters worse, when I returned to the front desk to address the issue, I was given a key to another already occupied room. This error caused unnecessary inconvenience and stress. Furthermore, our room service request needed to have been handled more appropriately. Upon returning to our room for the second day, I discovered that only one bed had been made, and the bathroom had not been cleaned or restocked with fresh towels. In addition, all the towels were rolling here and there on the bathroom floor (which we did not do while we left the room). After all these incidents, the front desk lady did not even apologize. I have always chosen the Holiday Inn while traveling because I enjoy staying there. But this experience was worse than I could have imagined. We felt unsafe for the whole time. Before putting someone in the work, the hotel management should train them so that customers do not feel unsafe and unwelcome. This stay was a waste of money and time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was beautiful and comfy. The bartender at the bar was a great mixologist and helped us get something delicious when we were unsure of what we wanted.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great front desk service. Got to my room and it already had someone in it then get to my next room and it’s a queen bed instead of a king like I reserved. Overall, nice hotel just need to tighten some loose ends
Stayed 1 night in Oct 2024

2/10 Terrible

Alexander

Traveled with partner
Disliked: Staff & service, amenities
The staff at the front desk were both extreamly rude! They have no complementary continental breakfast. Instead charge 9.95 for what is complementary at almost every other hotel. All the vending machines have been removed and you have to buy a drink for 2.00 or an extremely overpriced snack at the front desk!!
Stayed 1 night in Oct 2024

8/10 Good

Jah-mel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the line was very long and people were upset because the hotel didn’t have any available rooms due to a football team checking out late one person stated they have been waiting since 1:30pm and it was 5:30pm when I arrived. I was able to get my room due to me having a one bed king size room but my experience after that was fine and room was very clean. Overall stay was a 4/5
Stayed 2 nights in Oct 2024

10/10 Excellent

Penny, Ventress

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, bar and room! However, I booked two rooms with a king bed and received two queen beds in each room!
Stayed 1 night in Oct 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service
The bar/restaurant was sub-par. Poorly mixed drink, no beer taps available at the taproom. Breakfast was minimal.
Stayed 1 night in Aug 2024

8/10 Good

Wesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patricia, Essex Jct

Disliked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Frances

I didnt receive the room at all. The hotel was booked
Stayed 1 night in Aug 2024

10/10 Excellent

Florence, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Angela

Liked: Cleanliness
Disliked: Staff & service
Upon arrival, I had to call for soap for the sink to wash my hands. The TV was not working properly. It took three people to assist in getting it fixed, which prolonged my time and getting relaxed after a 4 Hour drive. The next day, at 3 PM I called to ask when I would get housekeeping because I needed towels and washcloths. Housekeeping never arrived, I was called back to ask if you would come when I stated no, I was told someone would bring me the towels and washcloths. I waited another hour, finally I went downstairs to get it myself. When I arrive back to the room, the key card didn’t work. It was just an overall bad experience. I don’t think that anyone was concerned. Housekeeping never came so the linen on the bed was not changed nor were any of the trash liners removed. I had to smell my leftover food the entire time I was there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything. Nicest place I’ve ever stayed.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The night work was very helpful and pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay. Worth the money
The staff was very friendly. The room was very clean and comfortable. Breakfast was Awesome. The 2 guys that were cleaning around the area was very friendly. The muffins were especially delicious. All over great experience.
Stayed 1 night in Jul 2024

2/10 Terrible

Karla

Stayed 1 night in Jul 2024