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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Microwave
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • St. Andrews Catholic Church
    ‪6 min drive‬
  • Berglund Center
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (With Sofa Bed)

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, Accessible, Bathtub (Two Queen Beds, With Sofa Bed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-in shower, With Sofa Bed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Roanoke Airport/Valley View Mall

Roanoke hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Roanoke Airport/Valley View Mall features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

Guests are offered a complimentary buffet breakfast.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1005 reviews" "
Rating 8 - Good. 266 out of 1005 reviews" "
Rating 6 - Okay. 108 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were driving through and just needed a place to sleep. Checking in was quick and easy and the room was very spacious and the beds were very comfortable. Breakfast in the morning was decent. The stay turned out to be a nice experience for us. Thank you!
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Traveled with family
Disliked: Staff & service, room comfort
Racial profiling
I checked in Thursday October 17th my aunts funeral Friday. Friday morning I woke up went down to lobby with my back pack to read since it was early didn’t want to wake my wife and son up. The front desk clerk turn tv off as requested but then ask me did I belong in the hotel and was I a guest. The cook that morning also was looking at me like I was someone off the streets. I had shorts and sweatshirt on I felt racial profile because they didn’t ask any other guest these questions who was down there. I stay at this hotel every time I visit Roanoke VA but never again
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, accommodations, and friendly staff. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Pet friendly- however, one client called the front desk on my dog barking at them as they arrived. Maybe pet rooms should be separate from others who don’t have their pets with them. Love the hotel and staff; great place to stay with my little 4-legged friend. Thanks !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa, Port Saint Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in a very overwhelming situation and needed somewhere to stay last minute that was safe and the staff was phenomenal and the hotel was beautiful. 10/10 recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Ibrahim

NA
Stayed 3 nights in Oct 2024

4/10 Poor

Ryan

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Traveled with family
Was not a bad place to stay . 4/5
Stayed 3 nights in Oct 2024

6/10 Okay

michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is in need of an upgrade or two!
Stayed 1 night in Sep 2024

8/10 Good

Karin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for one night stay near airport! Didn‘t like the amount of plastic at breakfast (which is included which is nice), every piece of toast was individually wraped in plastic! Plastic plates, plastic cutleries, plastic cups etc Not very eco friendly which is disappointing as the rooms had big dispensers which is ecofriendly.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher C, Rapid City

Traveled with partner
Liked: Cleanliness, staff & service
Room was very cramped and awkwardly arranged so everything was difficult to access. A/C was very noisy
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip to Roanoke, VA
Newer hotel, very clean and in a great location near lots of restaurants. The staff were very friendly and helpful as well. Would definitely stay at this Hyatt Place Hotel again when traveling in the area!
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

France

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable excaet for no restaurant or bar on site.
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at Roanoke airport!
I arrived at 8:00pm and the person at the front desk was very welcoming and got my room and keys fast!
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice to have breakfast included. Clean and modern.
Stayed 3 nights in Sep 2024

10/10 Excellent

Agustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice, lots of room. Bathroom was very accessible for me and my wheelchair! Kitchenette was wonderfully convenient and the bed was very comfy with great pillows! On the con side, self parking is very limited to street parking or you are required to pay for parking, which is valet atleast! My 1st set of room keys didn't work, requiring me to go down and get them rekeyed. Then, checkout.... took forever, apparently due to a new system that the gentleman couldn't figure out for sometime, just to print a receipt. Overall the stay was pleasant and the room, fabulous!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed at in the Roanoke Valley
Stayed 1 night in Sep 2024

10/10 Excellent

John C, Summerville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Shopping and dining walkable and easy access to highways.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff. Stayed on top floor, very quiet and great bed. Definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Don

Business traveler
Liked: Cleanliness, staff & service, room comfort
Large room, but needs a makeover. Wires hanging down from the TV, the beside stand had been broken from the wall and re-placed, off center and tilted.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new place with a very, very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Zoppanya, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024