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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

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Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Microwave
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪7 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪9 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (Two Queen Beds, With Sofa Bed)

  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room (High Floor, Two Queen Beds, Sofa Bed)

  • 892 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

  • 892 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Roanoke, VA

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1766)
The price is $118
per night
$133 total
includes taxes & fees
May 22 - May 23
Country Inn & Suites by Radisson, Roanoke, VA

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Roanoke hotel with restaurant
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hyatt Place Roanoke Airport/Valley View Mall features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 0 square feet (0 square meters) include conference space. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and express check-in. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Complimentary self parking is available on site.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

leighanne

Stayed 1 night in Jan 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
They're currently upgrading this property there was no business center to use. But other than that it was a great experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the space. Very roomy and clean. Also our bathroom was very clean! I would recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property & staff great. Shuttle a wonderful surprise.
Stayed 1 night in Jan 2025

8/10 Good

Daniele

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here overnight to catch an early flight out of ROA. It was very clean and they offer an early morning shuttle to the airport- no uber needed! I appreciate their help and kindness. The coffee wasn’t bad either.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Dyana, Tolland

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect place to stay while on the road, all amenities were just right for our short stay including coffee and breakfast in the AM to get us started on a 9 hour road trip.
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome service

Front desk service was on point! Will probably use again
Stayed 2 nights in Jan 2025

10/10 Excellent

Sadhna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dwaine

Stayed 1 night in Jan 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice experience overall.
Stayed 1 night in Jan 2025

2/10 Terrible

rebecca

Disliked: Staff & service, property conditions & facilities

Not again

No maid service. No restaurant as advertised. No clock. Had a small "bar". Breakfast and shuttle service was great. It's Roanoke, so don't expect much
Stayed 1 night in Jan 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I should have read better...

While we LOVED the extra couch area, we didn't love that there wasn't a microwave in the room. Which is my fault for not double checking, but I assumed a room this nice would have a little microwave. Would definitely stay again in one of the extra lounge space rooms, would just try to get on a floor that has one.
Stayed 2 nights in Jan 2025

6/10 Okay

rebecca

Traveled with family
Liked: Property conditions & facilities, room comfort

OK, for Roanoke.

The room was nice. No maid service. No restaurant to speak of, great breakfast and shuttle service.
Stayed 1 night in Jan 2025

10/10 Excellent

Luminita

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay. Everyone was friendly and profession. I enjoyed it.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were low and that was great.
Stayed 2 nights in Jan 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025