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Quality Inn Tanglewood

2.5 star property

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Photo gallery for Quality Inn Tanglewood

Exterior
Lobby
Exterior
Business center
Free continental breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry
$63
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Tanglewood Mall
    ‪8 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪5 min drive‬
  • Mill Mountain Star
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(10 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Tanglewood

Roanoke hotel with free breakfast
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Tanglewood has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
611 Steak House - Onsite steakhouse.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 379 reviews
Rating 8 - Good. 127 out of 379 reviews
Rating 6 - Okay. 56 out of 379 reviews
Rating 4 - Poor. 46 out of 379 reviews
Rating 2 - Terrible. 42 out of 379 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rhoda, Jackson

Traveled with family
Liked: Staff & service
The bed was good. The AC worked. But the room was seriously under par, carpet scuffed through down to the flooring, the back of the bathroom door had mold, not just a little, about 1/4 of the whole thing.There was a chair in the corner that was completely raggedy with the stuffing underneath showing through. Maybe it was supposed to hold your suitcase because there was no foldout stand. The breakfast was reasonable. Hot options and lots of variety. When I go back through Roanoke, I will definitely look for something else.
Stayed 2 nights in May 2025

10/10 Excellent

Ricky

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Substandard

I booked a room for three at Quality Inn Tanglewood. I arrive to check in do all the stuff needed for the room and when asked.how many people I said I booked the room for three he said no we only do for two and any more will be an extra charge of 15 dollars per person per night. I was a bit aggravated at that point considering how far I had drove. I said yeah well whatever paid the extra 30 dollars. Then I asked if I could get an extra key card he said yes for an additional 20 dollars I said no forget. Other than that everything else was great. Will I ever stay there again no would I recommend to anyone no, because most people have more than 2 people traveling with them.
Stayed 2 nights in May 2025

8/10 Good

Michael, Manassas

Liked: Cleanliness, staff & service
Overall a good value. No frills but basically clean and quiet in a convienent location for a reasonable price. Room was spacious with comfortable bed. Bathroom was big with a separate shower and tub. Shower stall did not get hot water. Some of the towels coud be replaced. Other than that everything was adequate. Would stay again.....
Stayed 2 nights in May 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice.
Stayed 1 night in May 2025

8/10 Good

Tavin

Traveled with group
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was easy and convenient. Service was excellent. Very central to a variety of attractions and shopping areas.
Stayed 5 nights in Apr 2025

4/10 Poor

Nicole

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The customer service was good!! We did enjoy the breakfast food! Negative side was our restroom had long hair and snot on the shower walls. It was a non smoking king room but smelled like cigarettes and weed. Unfortunately, I was in town for my sister’s funeral; so I was sad and in a disgusting restroom!! I couldn’t sleep at all!!
Stayed 1 night in Apr 2025

8/10 Good

molly

Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for price
Stayed 3 nights in Feb 2025

6/10 Okay

Shannon

Disliked: Amenities, property conditions & facilities
Bathroom had mold in the shower and someone’s hair in the shower…the breakfast was imitation eggs, everything was cold except the waffles were great. Ran out of food and didn’t refill. Wouldn’t stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good experience staying here. Staff is always been friendly and courteous
Stayed 1 night in Dec 2024

10/10 Excellent

Melisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Mar 2025

2/10 Terrible

Jahnisha

Stayed 1 night in Feb 2025

6/10 Okay

Jakob

Traveled with family
Disliked: Cleanliness

It is what it is

It’s a 2 star establishment so we didn’t expect much. The beds are pretty comfortable and they allow pets for a small fee. We were in a pet friendly room so maybe that’s why it wasn’t as clean as we would like. My son’s feet were very dirty just walking around on the carpet. Everything else was wiped down and clean for the most part. Basic amenities available.
Stayed 1 night in Feb 2025

2/10 Terrible

Alexander

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very dirty, the light in the bathroom didn't work, the staff was very unpleasant. I would not recommended this place at all
Stayed 4 nights in Feb 2025

10/10 Excellent

WENDI, Catawba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible crooks

Horrible service after purchasing the room through hotels.com and were exhausted we arrived at the property and treated as some type of vagrants and were made to put a 100 dollar deposit for incidentals. Which tide up my cash flow for 7 days in which we needed to have just for insurance on our trip. Horrible service and were treated as vandals. I'm almost 50 and my wife tis 44. With two small children .
Stayed 1 night in Jan 2025

6/10 Okay

Ashley

Traveled with family and small children, Traveled with pets
Mold spots on shower ceiling. Super noisy right off highway. Front desk girl asleep every time I went in for continental breakfast. Bathroom lighting was so bad. Clean enough.
Stayed 2 nights in Jan 2025

10/10 Excellent

leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and efficient.
Stayed 1 night in Jan 2025

6/10 Okay

Darrell

Business traveler, Traveled with family
Disliked: Amenities
Hard to to get to.
Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Staff & service, room comfort

Rude

The staff man are very rude toward to deaf (me and my husband are deaf) I tried to clarify to the man not to yell at us just please write down he continue yelling at us and hung up on me and tried to called again still no answers so I’m reporting to ADA and DOJ on that hotel for discrimination & disrespectful to us deaf
Stayed 4 nights in Dec 2024

2/10 Terrible

Makayla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Place

It was a terrible experience. These are the rudest most disrespectful people I have ever encountered in my entire life. I would not recommend this place to anyone hands-down 100% worst hotel stay of my life. They do not accept Trans women there and will make it apparent to the point of harassment.
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Friendly front desk staff. Room was clean, well stocked. Comfortable bed. Need more light over sink. Few cosmetic issues(peeling paint), older building. Nothing to stop having a comfortable stay.
Stayed 5 nights in Dec 2024

2/10 Terrible

Maneto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024