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Quality Inn Tanglewood

2.5 star property

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Photo gallery for Quality Inn Tanglewood

Exterior
Premium bedding, individually furnished, desk, blackout drapes
Business center
Reception
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Tanglewood Mall
    ‪8 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Berglund Center
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Sleep Inn Tanglewood

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (897)
The price is $85
per night
$96 total
includes taxes & fees
Apr 3 - Apr 4
Sleep Inn Tanglewood

About this property

Quality Inn Tanglewood

Roanoke hotel with free breakfast
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Tanglewood has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
611 Steak House - Onsite steakhouse.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 100 out of 345 reviews
Rating 8 - Good. 116 out of 345 reviews
Rating 6 - Okay. 50 out of 345 reviews
Rating 4 - Poor. 39 out of 345 reviews
Rating 2 - Terrible. 40 out of 345 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maneto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place off the beaten path
Nice clean room, very friendly and informative front desk. Some things in the room were broken or not functional; i.e. alarm clock, phone jack.
Stayed 1 night in Dec 2024

4/10 Poor

Debra

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
Had to leave the door open because of wet paint. So later theat flies and nets we had to het rid of. Expedia site said fog fee would be $15 and they charged $20 fee. Would not give me a credit, it was the NEVER EILL DTAY THEIR AGAIN. DO NOT RECOMMEND.principal oarrivarrived t
Stayed 2 nights in Nov 2024

4/10 Poor

Patrick

Disliked: Property conditions & facilities
Just not clean bathrooms
Stayed 1 night in Nov 2024

10/10 Excellent

Therese

Stayed 2 nights in Nov 2024

2/10 Terrible

Latasha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

DENIS

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was a great size and the bed was comfortable (room 216 ) the sofa was disgustingly dirty and creepy, the bathroom was outdated with 2 shower heads that were damaged and sprayed everywhere. The location was ideal for our purpose but I wouldn’t return considering it requires upgrading

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and Sweet
Such a great spot to stop. Check in was super easy. The room was clean and super spacious. The bed was comfortable. We had a tub and a shower on our room which i thought was a nice touch. Check out was a breeze as well.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect bed for a quick stay!
Just a quick in and out way. Arrived after dark and was back on the road at sunrise. The bed was super comfortable, the area was quiet and I had a great next day, so no room for complaints!
Stayed 1 night in Aug 2024

8/10 Good

Abu

Liked: Staff & service, amenities
It was average. The room had a light not working properly. Everything else were ok in the room. The outside is not so clean.
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
A good option when driving the Parkway
Convenient location. Easy to access rooms. Very close to the Blue Ridge Parkway.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness
There was a clump of hair behind the toilet and hair in the shower
Stayed 1 night in Oct 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Good place overall
Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk was friendly at check in, bed linens were clean and comfy. First room didnt have a working dead lock so they moved me to another, which I was thankful for because the back of the building where the first room was felt veey sketchy. Bathtub was stained (dirty?? Given there was hair in it) so i didnt shower even though the purpose of my one night stay was due to the power being out in my home because of the storms. There was also a small hole at the bottom of the room door due to decay. I didnt see it until the next morning when the sunlight came through. If i had not been exhausted and needing to get a toddler to sleep, I would have went elsewhere.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff Great but this is a Motel
This is a motel--doors to rooms open to the parking area. I really prefer to stay away from this kind of property and would have booked elsewhere if I'd realized this. That said, the room itself was really nice. The king bed was very comfortable. And the room and bathroom were clean. The staff was very nice and handled a difficult check in ahead of me very professionally.
Stayed 1 night in Sep 2024

2/10 Terrible

Alima

Liked: Staff & service
Disliked: Cleanliness
The smell and the cleanliness could have been better
Stayed 2 nights in Aug 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was described exactly as it was!
Stayed 1 night in Aug 2024

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A/C didn’t really work. Room felt wet and cold. Mold on ceiling.
Stayed 3 nights in Aug 2024

6/10 Okay

Alan

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is older and need updated.
Stayed 1 night in Jul 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Clean except wall next to waste basket in bathroom. Staff friendly. Great continental breakfast. Easy access and close to where we were going. Handicap shower curtain let water onto bathroom tile floor which was very slippery. Staff seemed responsive to comments.
Stayed 1 night in Jul 2024

8/10 Good

John, Hurt

Stayed 1 night in Jun 2024

10/10 Excellent

Billie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loveable desk clerk!! Really made a difference!!!
The staff was wonderful. The front desk clerk was cheerful and personable and truly cared about how our stay was and if we were comfortable. Our experience up til that day was starting to make a very l bad experience into the worst. We were in town because our daughter had been transfered to the hospital here and needed brain surgery and a lot of intensive therapy before we would be able to return home. It was scary and very stressful and he was so attentive and kind. He helped make a very unpleasant situation a much more bearable one. And for that I will be eternally grateful. I'm not sure if I ever caught his name but if I did I can not remember which is too bad because I'd love to reach out and tell him thank you. He really really made a difference in how we were able to cope with what she was going through.
Stayed 2 nights in Jun 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had good parking at the door of our room. The staff was very nice and considerate. The bathroom did not make much sense. It had to showers, but the carpet was freshly cleaned linens were cleaned. Room was very nice spacious. Ac was very cold nice on a hot day. Husband said the breakfast did not look very good. There was little fruit flies around some of the food.
Stayed 2 nights in Jun 2024

4/10 Poor

Phyllis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I have positive to say is that the ac was fantastic! Poor lighting inside unit, carpet was filthy, one shower was gross, the other flooded the entire bathroom into the next room. Put a do not disturb on door. Housekeeping still came in, and didn’t even change sheets where I had spilled soda. Breakfast was pitiful as well. Will look for something else if I need to go to Roanoke again.
Stayed 2 nights in Jun 2024