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Quality Inn Tanglewood

2.5 star property

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Photo gallery for Quality Inn Tanglewood

Exterior
Free continental breakfast
Reception
Lobby
Premium bedding, individually furnished, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $76
includes taxes & fees
Jun 1 - Jun 2

Explore the area

View in a map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Place, Tanglewood Mall
    ‪11 min walk‬
  • Place, Center in the Square
    ‪8 min drive‬
  • Place, Berglund Center
    ‪9 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Quality Inn Tanglewood

Hotel in Franklin-Colonial
Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Quality Inn Tanglewood has designated areas for smoking.

Guests are offered a complimentary continental breakfast.
611 Steak House - Onsite steakhouse.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 136 out of 440 reviews
Rating 8 - Good. 140 out of 440 reviews
Rating 6 - Okay. 63 out of 440 reviews
Rating 4 - Poor. 51 out of 440 reviews
Rating 2 - Terrible. 50 out of 440 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

brianna

Stayed 1 night in Jan 2026

4/10 Poor

Alexandria

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt neglected- the sheets had stains on them and it didn’t look like much time was spent cleaning the room (carpets had crumbs, bathroom had hair). I am a healthcare worker at a hospital near by and I was required to be at work. I love an hour away from my job and needed somewhere close by. I spoke with 2 separate individuals on the phone at the Hotel and asked both if their lot would be plowed and the road leading to the hotel would be plowed to ensure I could get to work. Both stated that their lot and the road were plowed. Needless to say- neither were. I had to floor it to get out of my parking spot and then slid all the way down the road in front of the hotel. Several people were stuck on the road when I tried coming back from work. I was there Sat-Tues and neither were touched that entire time. I also booked the hotel online for $220 total. There was no disclaimer about a refundable fee. The morning of check in I was charged $75 and then upon arriving for check in was told I owed the $220 plus a $100 refundable fee. I was charged almost $400 to stay. When asked why the $75 was charged the front desk stated it was due to there being so many rooms being booked and said it was refundable. When asked why the $75 couldn’t go towards the other $100 charge the front desk stated that it was already in the process of being refunded. When asked for a receipt they only provided the $220 room charge and claimed that they don’t do receipts for the refundable charges.
Stayed 3 nights in Jan 2026

4/10 Poor

LEAKINA

Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2026

10/10 Excellent

brianna

Stayed 1 night in Jan 2026

2/10 Terrible

Chelsea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was there a totle of 4 nights. On the third morning found bed bugs in the sheets. I notified the front office they switched our room and immediately put another guest in that room without checking it out or having an exterminator come in to spray. Would definitely not go back there.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints from me.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities
I have no problem staying here. I have never had the breakfast so I cannot comment on that.
Stayed 2 nights in Jan 2026

10/10 Excellent

brianna

Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jan 2026

10/10 Excellent

Janie

Stayed 1 night in Jan 2026

8/10 Good

Carol

Stayed 3 nights in Dec 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
We arrived at the room and I began working on my computer. My wife went in to shower and dress for bed. My wife came out a few minutes later and said the toilet seat was not attached to the commode. It was late and we were too tired to change rooms. I was careful when I seated myself. I took a pic and showed it to the desk clerk the next morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here quite often for work and it works for me. No issues.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. As expected.
Stayed 2 nights in Dec 2025

4/10 Poor

ERICA

Stayed 2 nights in Dec 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities
Staff kept me waiting to check in while answering phone and attending to other things. Pretty frustrating. Temperaturoomset very high and
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had no issues at this place and I return on a regular basis as a travel nurse; I just need a bed and a shower. No complaints from me.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
The staff was very accommodating and courteous. Would definitely recommend it to anyone.
Stayed 1 night in Dec 2025

6/10 Okay

molly

Disliked: Cleanliness
Mold in bathroom. Charge $10, if you take anything from breakfast to room.
Stayed 4 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Stayed 14 nights in Aug 2025

6/10 Okay

simon

Stayed 1 night in Oct 2025

8/10 Good

Ashley

Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room
Stayed 1 night in Oct 2025