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SpringHill Suites by Marriott Roanoke

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Roanoke

Lobby lounge
Suite, 1 Bedroom, Non Smoking, Mountain View | Pillowtop beds, desk, blackout drapes, iron/ironing board
Breakfast and dinner served, international cuisine
Pillowtop beds, desk, blackout drapes, iron/ironing board
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
301 Reserve Ave SW, Roanoke, VA, 24015
  • Carilion Roanoke Memorial Hospital
    ‪12 min walk‬
  • Center in the Square
    ‪3 min drive‬
  • Berglund Center
    ‪4 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Mountain View

Suite, 2 Bedrooms, Non Smoking, Mountain View | Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

LCD TV, Netflix

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Mountain View

Suite, 1 Bedroom, Non Smoking, Mountain View | Pillowtop beds, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

LCD TV, Netflix

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, (1000)
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About this property

SpringHill Suites by Marriott Roanoke

3-star hotel in Downtown Roanoke
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking. Housekeeping is available on request.
SpringHill Suites by Marriott Roanoke offers 127 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. LCD televisions come with cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SpringHill Suites by Marriott Roanoke features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 1001 square feet (93 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, a garden, and a picnic area. Parking is available onsite for a surcharge.

SpringHill Suites by Marriott Roanoke is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Reflect - This bistro specializes in international cuisine and serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Reflect

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,001 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 5.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Roanoke Hotel
Cambria Suites Hotel
Cambria Suites Hotel Roanoke
Cambria Suites Roanoke
Cambria hotel Roanoke
Cambria Roanoke
SpringHill Suites Marriott Roanoke
Cambria Hotel Suites Roanoke
SpringHill Suites by Marriott Roanoke Hotel
SpringHill Suites by Marriott Roanoke Roanoke
SpringHill Suites by Marriott Roanoke Hotel Roanoke

SpringHill Suites by Marriott Roanoke Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz Leal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Neel

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not manage properly..i book suite in this property and I don’t feel suite experience at all..in my room curtains are broken..tv table is broken..carpet smells..and bed-sheet don’t feel new at all and comforter smells as well
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for Radford graduation
Arrival was efficient and very friendly. April at the front desk was super. Every hotel needs an April. Great, clean room. Parking deck on the ground floor made it easy to bypass the lobby upon returning to room. Breakfast had a good variety hot and cold items. The bar I. The lobby was a nice unwinding area and had a large hot food menu.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoying the stay will be staying again in January for my Dad’s second heart procedure at Roanoke Memorial Hospital.
Stayed 2 nights in Dec 2024

10/10 Excellent

Willie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean ,staff was friendly .everyone was professional
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean
Great hotel, very clean and good location. No complaints except the king mattress had a significant large central dip causing each person to roll inward when laying down to sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

Briana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
My new go to hotel in Roanoke. I had a very pleasant stay at SpringHill Suites. The room so comfortable and breakfast was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful - staff wonderful
Stayed 1 night in Dec 2024

6/10 Okay

James

Parking fee bs.
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and staff
Great stay. Arrived later in the evening and the front desk staff was very welcoming. Room was clean and well equipped.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Stayed 4 nights in Oct 2024

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, comfortable room and very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Lukas

Stayed 1 night in Oct 2024

4/10 Poor

Shana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Won’t stay again. Room wasn’t ready after driving from Indiana and male staff member was rude.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

TIARA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located well off the freeway in an area next to the train tracks. The area seems to have a lot of construction going on around it. Our room was fine. Had a good nights sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!
The sofa bed was horrible! I wouldn't let my dog sleep on it. Disgusting! I asked for another room. No rooms. Just a sorry and do I need more towels! Will never return to this dump! Total waste of money!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Liked: Property conditions & facilities
The only thing I didn’t like was being charged $5 for one night of parking in their surface lot
Stayed 1 night in Aug 2024

10/10 Excellent

David, Roanoke

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the med school and hospital. Great views of the sunrise and Mill Mountain from the east side.
Stayed 4 nights in Aug 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024