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Tru By Hilton Roanoke Hollins

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Lobby
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Room, 1 King Bed, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
8161 Gander Way, Roanoke, VA, 24019
  • Hollins University
    ‪6 min drive‬
  • Splash Valley at Green Ridge Recreation Center
    ‪8 min drive‬
  • Carvins Cove
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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$97 total
includes taxes & fees
Feb 5 - Feb 6
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About this property

Tru By Hilton Roanoke Hollins

Roanoke hotel close to Hollins University
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This Roanoke hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Tru By Hilton Roanoke Hollins is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Stayed 1 night in Oct 2024

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Room was very clean and smelled good. Breakfast was average.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Martin G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, staff & service
Did not seem like a typical Hilton property, room was small, no microwave, it seemed like a low budget knockoff of a typical Hilton property.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Stayed 1 night in Sep 2024

8/10 Good

Carrie

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, but the vacuum cleaner did not catch small bits next to the wall, both in room and bathroom. Toilet seat is loose (room 417 or 419). But this was our second visit, and we like the hotel and its location at Hollins. We recommend Hollywood's Restaurant and Bar on Route 11.
Stayed 1 night in Sep 2024

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop here frequently on our way north or our way home. Always a pleasure.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurel

Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was very nice. Clean room. Breakfast included. Great for a quick stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Colleen

Traveled with family and small children
Disliked: Property conditions & facilities
Not thrilled with my stay at your hotel. The room above us people were making noise in the early morning, rolling things around on the floor. The front desk folks were not professional. Also, I have written directly to Hilton about the following. Saturday night 8.31 there was a thunderstorm that took the power off in the hotel. No one was notified of this outrage, I had to call the front desk to learn that the hotel was in battery back up and there was no TV, no internet, and no air conditioning. This made for a very quiet evening and to say the least frustrating. I have not heard back from the email I had previously sent so that is why I am sharing again. Noisy customers one night and many essentials missing one of the other nights. Just not fun!! I hope I will receive a refund or something for this inconvenience. I look forward to hearing from someone. I know my previous message indicated I would hear from someone 3 days. I have not heard anything from anyone! Email is best to reach me and if you could let me what time is best to contact you I will do so. Thank you!! Respectfully, Colleen Gibson 8.29-9.1.2024 room 216 Dilgy1267@aol.com
Stayed 3 nights in Aug 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. The rooms are a little tight, but efficient. There are not many frills, it has more of an efficiency feel rather than a homey fell. Everything was clean and convenient. It sets a little off of the main road so some of the road noise is reduced. I would stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Bill

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Traveled with family
Liked: Staff & service
Sink clogged in bathroom
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything about this place was great. EXCEPT for the floor in my room. It was ABSOLUTELY DISGUSTING!!! You couldn’t see it by looking at it or even walking on it. I checked in late and had to leave early in the morning and I didn’t want to go through the hassle of changing rooms, so I didn’t go back to the front desk. First thing I did was take a shower and the walk from the shower to the bed left the bottoms of my feet BLACK. I cleaned them off with a wet towel and went to bed. The next morning I used the wet towel to wipe a spot on the floor and it left the towel BLACK. I wore socks for my entire stay and left them in the garbage when I checked out. They obviously do not mop the floor when they “clean” the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Sondra, Franklin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room.
Stayed 1 night in Aug 2024

6/10 Okay

Ekaterina

Liked: Cleanliness
Tru by Hilton was not my thing. They made the rooms very minimalist but that reduced the conveniences, e.g., no microwave, the drapes are not fully blackout, the soap that is tricky to squeeze and too much comes out. The breakfast ended at 9am (on a weekend!!) and didn’t include many options. The only cool thing was a pool table in the lobby and the gym looked nice though I didn’t have time to use it.
Stayed 1 night in Aug 2024

10/10 Excellent

Jillianne

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024