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Tru By Hilton Roanoke Hollins

2.5 star property

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Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Exterior
Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Fitness facility
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Laundry
$96
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
8161 Gander Way, Roanoke, VA, 24019
  • Place, Hollins University
    ‪19 min walk‬
  • Place, Eleanor D. Wilson Museum
    ‪3 min drive‬
  • Place, Valley View Mall
    ‪8 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Roanoke Hollins

Hotel in Alpine Hills
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This Roanoke hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Tru By Hilton Roanoke Hollins is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1007 reviews
Rating 8 - Good. 247 out of 1007 reviews
Rating 6 - Okay. 71 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brendon

Stayed 2 nights in Aug 2025

10/10 Excellent

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access with plenty of eating venues and coffee shops close by.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Louise, Schwenksville

Liked: Cleanliness, staff & service, property conditions & facilities
Love design, clean and nice common area. Room size and layout great. Would have been nice to have two chairs in room.
Stayed 1 night in Aug 2025

6/10 Okay

Tamara, SARASOTA

Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They should tell you that there is construction next door with jack hammers and beeping trucks constantly from 7am on. Woke me up. Loud trying to sleep. No soap. Hate when there are no dispensers. Breakfast ends by 9:30am on Saturday so missed this. Just no value
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Weird smell in lobby. Trash cans on elevator landings were overflowing and not emptied during stay. Could hear upstairs neighbors walking around. Bedding was clean. Lighting in room was terrible and the WiFi was not loading from the room. Furniture in rooms is minimal, uncomfortable and impractical. The desk was on rollers for some reason, and the only chair in the room was not on rollers and placed in a corner behind a bed far away from the desk. Just bad overall space planning and furniture selection in the rooms. Not a great option if you need to work from the room. More expensive per night than I would have though for the quality.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness
Convenient to I-81
Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean rooms. Right off 81 for convenience but you will hear the trucks on the highway.
Stayed 1 night in Aug 2025

10/10 Excellent

terry

Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property to stay at in Roanoke and the employees are top notch
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast variety Comfortable bed
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gordon

Stayed 1 night in Aug 2025

8/10 Good

Kirstin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Night staff carried on their conversations while we stood there. Didn’t even remember us when we came back in with our stuff by asking if we need to check in. Umm we did, 5 min ago. Morning staff was sweet and amazing. Definitely different atmosphere from night shift. Breakfast was amazing! I love the pancake maker! The colors and decor of the hotel were refreshing!
Stayed 1 night in Aug 2025

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, nice lobby with lots of searing, snacks and drinks available.
Stayed 1 night in Aug 2025

10/10 Excellent

Luci

The bed was very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was a very pleasant experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and newish furniture. Great staff, great open lobby and fun games to play.
Stayed 1 night in Jul 2025

8/10 Good

Meganne

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Jun 2025

10/10 Excellent

Mary, Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice staff
Stayed 1 night in Jul 2025