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Tru By Hilton Roanoke Hollins

2.5 star property

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Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Fitness facility
Exterior
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry
$103
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
8161 Gander Way, Roanoke, VA, 24019
  • Hollins University
    ‪19 min walk‬
  • Carvins Cove
    ‪4 min drive‬
  • Valley View Mall
    ‪9 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪7 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Roanoke Hollins

Roanoke hotel close to Hollins University
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This Roanoke hotel also offers a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Tru By Hilton Roanoke Hollins is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1004 reviews
Rating 8 - Good. 251 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kenneth

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Noisy, poor breakfast, very limited space and staff too busy to be helpful. Will not stay at Tru Hilton again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and amazing. Loved breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Traveled with partner, Traveled with pets
The staff were very nice & friendly. For some unknown reason, all the hotels in the area were way overpriced. This hotel was $200+ which is much higher priced than what we would expect for its caliber.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelley

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
All areas of the hotel were clean and front desk staff were friendly/helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Brittany, Chester Springs

Stayed 1 night in Jun 2025

6/10 Okay

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the comfy chairs, colors, uplifting vibes of the hotel. I also loved easy the access to water& eco friendly vibes. What a great hotel! The staff was friendly and helpful too.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Stayed 1 night in Feb 2025

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick checkin. Comfortable, quiet rooms. Would stay there again.
Stayed 1 night in May 2025

8/10 Good

Paul

Stayed 1 night in May 2025

10/10 Excellent

Patty, ASHEVILLE

Stayed 1 night in May 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in May 2025

2/10 Terrible

APRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personable staff, great location right off the interstate. Easy drive to Roanoke.
Stayed 2 nights in May 2025

6/10 Okay

KRISTIN

Traveled with family
Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Mary Lou

Stayed 1 night in May 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was clean, pillows were soft and very comfortable, staff was friendly, room was ready early, and coffee was good. Great stay!
Stayed 1 night in May 2025

4/10 Poor

Alena, Braselton

This hotel was nice in general but they skimped on the construction. The walls and ceilings are paper thin and you can hear neighbors talking and people walking around above, it was very difficult to sleep. It was also pricey considering this and that they serve only a cold breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to I-81, quick check in by gracious staff.
Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Stayed 1 night in Apr 2025

10/10 Excellent

Rokas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very impressed

Brilliant stay - very impressed. Modern, clean hotel with spacious room & king size bed. Mini fridge in the room - a good addition. Good breakfast too.
Stayed 1 night in Apr 2025

10/10 Excellent

Keith, Dochester

Traveled with family
Liked: Cleanliness, amenities
Nice hotel with convenient location to interstate and restaurants. Beautiful view of the surrounding mountains
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025