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WoodSpring Suites Roanoke

2.5 star property

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Photo gallery for WoodSpring Suites Roanoke

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, free WiFi, bed sheets
Exterior
Lobby
Property amenity
Private kitchen

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Pet friendly
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3812 Peters Creek Road, Roanoke, VA, 24019
  • Place, Valley View Mall
    ‪4 min drive‬
  • Place, Hollins University
    ‪7 min drive‬
  • Place, Berglund Center
    ‪7 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Desk, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

WoodSpring Suites Roanoke

Hotel in Beacon Hills
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and free self parking. WiFi in public areas is free. Housekeeping is available once per stay.
WoodSpring Suites Roanoke offers 91 accommodations with hair dryers. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

WoodSpring Suites Roanoke features laundry facilities and an elevator. Wireless Internet access is complimentary. Onsite self parking is complimentary.

WoodSpring Suites Roanoke is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (31 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
The listed breakage deposit applies to local guests who reside within 50 miles (80 kilometers) of the property. The deposit for non-local guests is USD 50.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 200.00
  • Administrative fee: USD 73.25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Housekeeping fee: USD 25 per week; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Woodspring Suites
WoodSpring Suites Roanoke Hotel
WoodSpring Suites Roanoke Roanoke
WoodSpring Suites Roanoke Hotel Roanoke

WoodSpring Suites Roanoke Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 47 reviews
Rating 8 - Good. 8 out of 47 reviews
Rating 6 - Okay. 7 out of 47 reviews
Rating 4 - Poor. 6 out of 47 reviews
Rating 2 - Terrible. 5 out of 47 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Feb 2025

10/10 Excellent

Eric

Stayed 5 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Larry

Liked: Amenities
Clean
Stayed 1 night in May 2024

10/10 Excellent

Kayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They let people in the area stay that. I that was nice.
Stayed 1 night in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel

Very nice hotel. New building. No coffee maker in room. No blow dryer in room. Mini kitchen and big refridgerator. I could hear someone stopping around on floor above me at 4am. Ignorant people. I walk softly if i get up at night.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, new, clean.
Stayed 2 nights in Jun 2024

6/10 Okay

Barbara

Stayed 1 night in Jun 2024

2/10 Terrible

Monica

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Management rude and disrespectful

Manager was very rude and disrespectful
Stayed 2 nights in Jun 2024

6/10 Okay

Caitlin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with refund policy

I am a travel nurse that has stayed repeatedly at WoodSpring suites. I have yet to have any of my incidental charges refunded to me. I have talked to the hotel and to company help line. I will have to despite the charges on my credit card if I can’t get my money back.
Stayed 4 nights in Jun 2024

4/10 Poor

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
*
Stayed 7 nights in Jun 2024

4/10 Poor

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The problem was the room had yet to be cleaned when we checked in but the staff cleaned it within 20 minutes of our arrival. Had it not been so late, around 10:30, so it was a bit of a pain staying out of our room at the time.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
All was fine
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Alshia

Stayed 1 night in Apr 2024

10/10 Excellent

Ambrelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Willard, Acworth

Stayed 1 night in Apr 2024

10/10 Excellent

Willard, Acworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent...
Stayed 1 night in Apr 2024

10/10 Excellent

Brooklyn

Stayed 7 nights in Apr 2024

6/10 Okay

Mitchell

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Bed not the most comfortable and room had stink bugs and door lock didn’t work
Stayed 1 night in Apr 2024

10/10 Excellent

Christal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

2/10 Terrible

Nidhi

Disliked: Staff & service, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Corey

Stayed 1 night in Mar 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the cleanliness. I did not care for the thin walls, I could hear surrounding rooms and felt the bed hitting the wall next to me. The bed frame seemed a little unsturdy. But overall I enjoyed my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024