SureStay Plus Hotel by Best Western Roanoke Rapids I-95
Roanoke Rapids hotel with free breakfast
Along with a fitness center, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.
This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
A complimentary breakfast is offered.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free breakfast available
Things to do
Gym
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar in shower
Hand-held showerhead
Handrails in stairways
Pool access ramp on site
Portable shower seat
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site
More
2 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and litter boxes are available
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 25.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
No hot water .
Sheets were not clean. They had dirty marks.
Bedroom floor was not clean .
Toilet was flushing all over the place.
Mrudula
Stayed 1 night in Apr 2025
6/10 Okay
Verified traveler
Traveled with family
Apr 26, 2025
Great stay and very quiet environment. But hotel rooms need to update their wooden floors to carpet as the wooden floors collects dust and makes your feet dirty easily. Nice that it was close to the highway.
The property was close to where we needed to be. Dated, not very clean, people banging on the door (not the property’s fault). Furniture was broken.
Christy
Stayed 1 night in Apr 2025
10/10 Excellent
Whitney
Apr 25, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly and check-in went easily. The room itself was very dated, and there was a faint, lingering smell of old cigarette smoke. I traced this back to the air conditioning unit, which has probably been in service since smoking was allowed in all rooms. The bathroom was clean, but the shower drain was very slow so you were standing in water the entire time.
Whitney
Stayed 1 night in Apr 2025
6/10 Okay
Beverlymae
Traveled with partner, Traveled with family
Apr 25, 2025
Liked: Amenities
It was a decent hotel for the price, however when me and my family were getting into our rooms, the staff hadn’t clean like half of the rooms on the first floor including one of our rooms. So, they had to wait a bit until they made the bed.
Great location and that's the only positive I can share, its not great at all. It's very old and is in need of a serious upgrade.
Oh staff was friendly, one other positive.
HELENA
Stayed 2 nights in Mar 2025
4/10 Poor
Kerry
Traveled with family and small children, Traveled with family
The customer service was great. The room was another story. Bathroom was not cleaned properly. The room has old rusty lamps...The bed was lumpy and mattress was tired. Pillows were square??? Would not recommend.
Josee
Stayed 1 night in Apr 2025
4/10 Poor
Gregory S
Traveled with family and small children, Traveled with pets, Traveled with family
Apr 21, 2025
Disliked: Property conditions & facilities
Was booked into a room with zero hot water. I accepted this though
Only because I had no choice it was 1 am and I had booked this hotel earlier in the day I had driven 700 miles and was dead tired getting there. If I wasn’t so tired I wouldn’t have accepted the room. My families safety is more important than a hot shower
This was a terrible hotel. I don’t have one good thing to say about it. Nasty smell peeling paint,sticky floors.We only stayed 3 hours. That was more than enough!!!
Paint peeling on walls and refrigerator door. Faucet on sink is very loose. It appears that someone threw a glass of something on the outside of the bathroom door and it was never cleaned up! The ice maker on the 2nd floor didn't work. Room surfaces were not clean!
Outside the property was not maintained. Cigarette butts on the floor by the side entrance.
Hotel employee screaming at a hotel manager. Same employee having a loud conversation with a person across the dining area talking about shootings. While guests were having breakfast.
Angel
Stayed 1 night in Apr 2025
2/10 Terrible
Erica
Apr 16, 2025
Erica
Stayed 1 night in Apr 2025
10/10 Excellent
Brian
Apr 16, 2025
Brian
Stayed 1 night in Apr 2025
2/10 Terrible
Michael
Apr 14, 2025
Disliked: Staff & service
Ice cold showers- hotel rooms without hot water
If you want an ice cold shower- this is ypur place! We reserved our room for one night, we were driving long distance -all we wanted was a warm shower and comfortable nights sleep. Went to take a shower and the water was ice cold. Let it run for a bit and still ice cold. Wrnt downstairs to ask front desk about it. Her response was yeah theres room on the 2nd floor that dont have hot water. She said she couldnt move us as the hotel was fully booked and we couldnt cancel as there is no refunds. So this place just sucks.
We checked in late at night and went through the side door near where we parked our car. The side door was broken and not locked so anyone could walk into the hotel late at night and staff not know it. When we got to our room our door was propped open. We went inside and there were dirty towels on the bathroom sink. There was also an outlet completely out of the wall. We didn't complain that night because we were exhausted from driving all day and we're just passing through. When we checked out the front desk said "oh ok sorry".
Jasmine
Stayed 1 night in Apr 2025
8/10 Good
John
Apr 7, 2025
John
Stayed 2 nights in Apr 2025
8/10 Good
Karen
Traveled with family
Apr 7, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not cleaned the best. The tub didn’t drain well.
Karen
Stayed 1 night in Apr 2025
4/10 Poor
Janelle
Apr 5, 2025
Janelle
Stayed 1 night in Apr 2025
2/10 Terrible
Garrett
Apr 3, 2025
Extremely gross hotel we checked in and didn’t even stay an hour before leaving