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SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Outdoor pool
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Royal Palace Theatre
    ‪1 min drive‬
  • Vidant North Hospital
    ‪5 min drive‬
  • Lake Gaston
    ‪31 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Red Roof Inn Roanoke Rapids

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1006)
$80 nightly
The price was $89
The price is $80 total
includes taxes & fees
Red Roof Inn Roanoke Rapids

About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Roanoke Rapids hotel with free breakfast
Along with a fitness center, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 305 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 186 out of 1006 reviews
Rating 4 - Poor. 105 out of 1006 reviews
Rating 2 - Terrible. 159 out of 1006 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine, Effort

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We checked in late at night and went through the side door near where we parked our car. The side door was broken and not locked so anyone could walk into the hotel late at night and staff not know it. When we got to our room our door was propped open. We went inside and there were dirty towels on the bathroom sink. There was also an outlet completely out of the wall. We didn't complain that night because we were exhausted from driving all day and we're just passing through. When we checked out the front desk said "oh ok sorry".
Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 2 nights in Apr 2025

8/10 Good

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not cleaned the best. The tub didn’t drain well.
Stayed 1 night in Apr 2025

4/10 Poor

Janelle

Stayed 1 night in Apr 2025

2/10 Terrible

Garrett

Extremely gross hotel we checked in and didn’t even stay an hour before leaving
Stayed 1 night in Mar 2025

6/10 Okay

Henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and housekeeping offered to come every day, decent options for continental breakfast which ended at a reasonable time, room was spacious and there was no noise in the hallway or from any other rooms, very convenient being next to the highway
Stayed 5 nights in Mar 2025

6/10 Okay

Allison, West Haven

Traveled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Grounds were unkempt. Bathroom was in very rough shape- needs some serious updates.
Stayed 1 night in Mar 2025

4/10 Poor

Allene

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Dr. Mark

Traveled with family
Liked: Staff & service

My Experience

Stayed 1 night in Mar 2025

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Laurie

Traveled with group, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shabby condition: paint peeling, grungy surfaces, toilet paper holder not secured, door was unlocked and open when we checked in, very noisy all night, trash, beer cans strewn on property, poor workmanship on attempts to paint. Surprised this is part of Best Western.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy
Stayed 1 night in Mar 2025

2/10 Terrible

JoAnn, Holland Patent

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in our key didn’t work in the door. The desk attendant used his master key which he was going to give us (which means we could have entered any room) but a man came bolting out of the room. Screaming & yelling. The attendant states he’d been staying there awhile & the room status hadn’t been updated. He upgraded us to a suite . It was meh. The noise in the hall was too loud & kept my husband up all night. We had no towels for showers, the faucet in the tub was coming out of the wall & no water pressure. All I had were 2 washcloths to dry with. We just wanted to get out of there!
Stayed 1 night in Mar 2025

10/10 Excellent

Chuck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The people were very nice. was very disappointed that there was no hot water and very little pressure in the shower and the bathroom sink did not drain very well.
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean right off the highway
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The included breakfast was nice, but the mattress was very uncomfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Amenities, property conditions & facilities
Staff was very friendly
Stayed 5 nights in Mar 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Clean rooms and friendly staff. Would stay again.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ivan

Stayed 1 night in Feb 2025

10/10 Excellent

frances

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a quick stay.

Great stay. Easy check in. Comfy rooms. We got there late and asked for a crib last minute and there was zero hesitation. It was rolled to our room within minutes! Breakfast could have used more options, but overall a great stay for our needs.
Stayed 1 night in Feb 2025