SureStay Plus Hotel by Best Western Roanoke Rapids I-95

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Restaurant
Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Lobby
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning
$81
includes taxes & fees
Oct 23 - Oct 24

Explore the area

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136 Sheraton Dr, Roanoke Rapids, NC, 27870
  • Place, Royal Palace Theatre
    ‪1 min drive‬
  • Place, Vidant North Hospital
    ‪5 min drive‬
  • Place, Lake Gaston
    ‪31 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Bathtub (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Roanoke Rapids I-95

Roanoke Rapids hotel with free breakfast
Along with a fitness center, this hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Roanoke Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Pool access ramp on site
  • Portable shower seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area and litter boxes are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Roanoke Rapids
Holiday Inn Express Roanoke Rapids
Best Western Roanoke Rapids Hotel
Best Western Roanoke Rapids
SureStay Plus Hotel Best Western Roanoke Rapids
SureStay Plus Best Western Roanoke Rapids
SureStay Best Roanoke Rapids
SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Hotel

SureStay Plus Hotel by Best Western Roanoke Rapids I-95 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1006 reviews
Rating 8 - Good. 241 out of 1006 reviews
Rating 6 - Okay. 181 out of 1006 reviews
Rating 4 - Poor. 117 out of 1006 reviews
Rating 2 - Terrible. 159 out of 1006 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Clifton

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Lead by Example

Great staff. Hotel management, however, should do a stellar job in cleaning the rooms before assigning the rooms to the maids to clean. This would set the standard/expectation and make accountability easy for management and the cleaning of the rooms fair for the maids. ....Management first!
Stayed 1 night in Jul 2025

6/10 Okay

Marie

Traveled with family
Liked: Staff & service
Overall it was ok. We only stayed 1 evening but we're assigned a room at first that hadn't been cleaned by housekeeping or already belonged to someone else. The staff were pleasant and switched out the room.
Stayed 1 night in Jul 2025

6/10 Okay

William

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Adequate place to stay but maintenance and cleaning was lacking. May need to train /retrain housekeepers
Stayed 1 night in Jun 2025

4/10 Poor

Travis

Disliked: Cleanliness, amenities, property conditions & facilities
My bathroom wasnt clean. Cleaning room was sporadic, didnt get fresh towels, a couple days. Pipes groaning and shifting kept me awake all night Friday night
Stayed 3 nights in Jul 2025

2/10 Terrible

Eric

Traveled with family and small children
Disliked: Property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

6/10 Okay

shaquita

Liked: Amenities
No pool
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Badly needs updated and a deep clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Hanan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always comfortable, and convenient to shopping and highway.
Stayed 1 night in Jul 2025

10/10 Excellent

Dakota

Stayed 1 night in Jul 2025

8/10 Good

OLADIJI

Stayed 1 night in Jul 2025

2/10 Terrible

Jody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed mattress was disgusting sheets looked like they didn’t get washed from the last visitor, towels in the bathroom look like they did not change them from the last visitor, overall just disgusting! I did not stay. I left. Totally gross.
Stayed 1 night in Jul 2025

8/10 Good

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The room was nice. The only thing is that they have kiddie toilets (low to the floor), and there was a ring in the toilet bowl. Not sure if it was rust or what. Other than that, the hotel was nice, the staff was friendly, and the area appeared to be safe.
Stayed 1 night in Jul 2025

2/10 Terrible

Elizabeth

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fitness center equipment didn’t work, hallways smelled terrible, as do the rooms. The towels, wash rags, and bedsheets are stained. Bathroom looks like a gas station bathroom. Bug on wall as soon as we came in.
Stayed 1 night in Jul 2025

6/10 Okay

John

Traveled with family
Carpet was dirty.
Stayed 1 night in Jul 2025

6/10 Okay

Bonnie

Liked: Cleanliness, property conditions & facilities

Pool not available

Was looking forward to swimming in the pool. It was out of order due to a maintenance problem.
Stayed 1 night in Jun 2025

2/10 Terrible

Christie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was atrocious. The furniture was rotting. There were live bugs , dead bugs , and sticky floors. Absolutely disgusting
Stayed 1 night in Jun 2025

8/10 Good

reina

Traveled with family
Liked: Cleanliness, staff & service
The swimming pool was not usable and it didn’t look like it was clean
Stayed 1 night in Jun 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

hassan

Wrong information : in the room it was double bed not a Queen Bed
Stayed 1 night in Jun 2025

6/10 Okay

Dane

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean but in need of updating. I passed on the free breakfast as nothing there looked the least bit appetizing.
Stayed 1 night in Jun 2025

8/10 Good

angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Barry, Cherry Hill

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old, musty, and in need of update and repair
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

We checked in late and stayed 1 night but room was great bed was comfortable and the property was clean and easy to find!
Stayed 1 night in Jun 2025