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Infinity Bay Spa & Beach Resort

3.5 star property

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Photo gallery for Infinity Bay Spa & Beach Resort

Poolside bar
View from room
Exterior
Property grounds
Two Bedrooms Garden View | Private kitchen | Microwave, coffee/tea maker, toaster, blender

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
West Bay Road, Roatan, Bay Islands, 34101
  • West Bay Beach
    ‪5 min walk‬
  • Tabyana Beach
    ‪6 min walk‬
  • Half Moon Bay Beach
    ‪6 min drive‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪20 min drive‬

Room options

View all photos for Two Bedrooms Pool View

Two Bedrooms Pool View | 1 bedroom, down comforters, in-room safe, iron/ironing board

Two Bedrooms Pool View

9.4 out of 10
Exceptional
(16 reviews)
  • 1315 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Garden View

1 bedroom, down comforters, in-room safe, iron/ironing board

One Bedroom Garden View

7.8 out of 10
Good
(22 reviews)
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Premier Queen Studio

1 bedroom, down comforters, in-room safe, iron/ironing board

Premier Queen Studio

9.0 out of 10
Wonderful
(9 reviews)
  • 591 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Two Bedrooms Garden View

1 bedroom, down comforters, in-room safe, iron/ironing board

Two Bedrooms Garden View

9.0 out of 10
Wonderful
(31 reviews)
  • 1151 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View

1 bedroom, down comforters, in-room safe, iron/ironing board

One Bedroom Pool View

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Kimpton Grand Roatan Resort And Spa by IHG

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, (419)
$352 nightly
The price is $352 total
includes taxes & fees
Kimpton Grand Roatan Resort And Spa by IHG

About this property

Infinity Bay Spa & Beach Resort

3.5-star Roatan resort walkable to West Bay Beach
Spend the day catching some rays at the beach, relaxing by one of Infinity Bay Spa & Beach Resort's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Infinity Bay Spa & Beach Resort offers 145 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas and include dining tables. Beds feature down comforters. LCD televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Tranquility Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Infinity Bay Spa & Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining options at the resort include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a children's pool, a sauna, and a garden. Complimentary uncovered self parking is available on site.

Infinity Bay Spa & Beach Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Infinity Bay Spa & Beach Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free ferry terminal shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 20 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Infinity Bay Beach
Infinity Bay Spa Beach Resort
Infinity Bay Resort
Infinity Beach Resort
Infinity Bay Spa Beach
Infinity Bay Spa And Beach Resort Roatan Islands Honduras
Infinity Bay Spa And Beach Hotel West
Infinity Bay Spa Beach Resort Roatan
Infinity Bay Spa Beach Roatan
Infinity Bay Beach Resort
Infinity Spa & Resort Roatan
Infinity Bay Spa Beach Resort
Infinity Bay Spa & Beach Resort Resort
Infinity Bay Spa & Beach Resort Roatan
Infinity Bay Spa & Beach Resort Resort Roatan

Infinity Bay Spa & Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 1007 reviews
Rating 8 - Good. 223 out of 1007 reviews
Rating 6 - Okay. 91 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 55 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fabulous stay and everyone was very friendly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Justin Scott, paso robles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Mar 2025

6/10 Okay

peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel shows its age—rooms feel outdated (15 years old) with worn furnishings and minimal updates. While functional, they lack modern amenities or design touches. The pool area is a highlight, well-maintained and inviting, but it contrasts sharply with the tired interiors. Staff & Service The staff is exceptional—friendly, attentive, and clearly hardworking. However, we noticed the same employees covering day and night shifts, suggesting severe understaffing. Their dedication shines, but burnout seems inevitable given the workload. Dining Experience The breakfast buffet is decent but repetitive, with little variation day-to-day. Other meal options fall short: bland flavors, limited creativity, and inconsistent quality. A refresh of the menu and kitchen standards is overdue. Beach & Location The beach is stellar—powdery sand, crystal-clear water, and easy access to West End via water taxi (a scenic, affordable option). Nearby restaurants offer better dining variety, making the beach the property’s strongest asset. Verdict Stay for the beach and service, but temper expectations for rooms and food. With renovations and expanded staffing, this could be a gem. For now, it’s a 3/5—the Expedia rating seems a bit generous, not luxury.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
Infinity Bay is one of our favorite places to visit. Beautiful, clean rooms and wonderful staff!
Stayed 8 nights in Mar 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar staff was incredible. Very friendly and acomodating.
Stayed 7 nights in Mar 2025

8/10 Good

leonard

Stayed 3 nights in Mar 2025

10/10 Excellent

Edward, Ft. Simpson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff and beach bar staff are exceptional,they always recognize returning guests
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynn Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd time staying and we love the convenience!
Stayed 7 nights in Mar 2025

10/10 Excellent

Sharin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning property

We loved Infinity Bay. Great location. Spectacular pool. Room better than expected. Staff was friendly and very helpful. Would definitely stay again!
Stayed 7 nights in Mar 2025

10/10 Excellent

ALAN

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location on the island with lots of dining opportunities.
Stayed 7 nights in Mar 2025

10/10 Excellent

Herlich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing!
Stayed 3 nights in Jan 2025

8/10 Good

Jeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

yunlin

Stayed 4 nights in Mar 2025

10/10 Excellent

James L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. I came to scuba dive and Infinity divers are on the property.
Stayed 9 nights in Mar 2025

8/10 Good

MELINDA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: location, plenty of staff, beautiful pools/beach, clean, safe, spacious suites Cons: furniture not functional, no in-room safe, beds very hard/uncomfortable, housekeeping inconsistent, towel stand closes 3 hours before the pool Overall enjoyed our stay as a couple with two teenagers. Would recommend and stay again.
Stayed 4 nights in Mar 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is very nice but they need some extra efforts in customer service and explain better what include the all inclusive plan , other than that is very nice , good internet and nice place to stay .
Stayed 4 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
Great spot for a family vacation. Mix of owned condos and hotel managed condos. Pools were great and they just added a new bar. Staff were friendly and helpful. All of Roatan is friendly and helpful. Beachfront is small but it’s fine because you can walk up and down freely. Took two rooms. Our kids’ room had a water leak that took a full day to fix, all the rooms on our side of the resort were without water for most of one day but thankfully back before dinner time, the water maker for the fridge never worked. Honestly, these were not major issues for us. We know we are on an island in Honduras so nothing works perfectly. One really good part was the water and ice were perfectly fine at the resort so we could drink from the tap. We were there a week and we could have been more cautious but we weren’t and it was fine. Explore dining outside the hotel. Great places within walking distance. One final tip. Yes, tips. Everywhere, there’s a tip jar. Putting a few dollars here and there goes a long way even when service charges are applied already. I recommend bringing new USD bills as they will reject worn and torn ones of which there are many because they circulate a lot there.
Stayed 5 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

8/10 Good

tina m, cleveland

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was very nice. It has a great pool and a really nice workout facility. The staff were helpful with coordinating activities and transportation to and from the airport was included. The breakfast is really good and the guy who makes the omelettes truly enjoys his job! I definitely would not recommend dinner. It was very limited in choices and was not very good at all and it cost $50 a person. The food at the bar by the beach was definitely affordable and good. The beach has lounge chairs available and is very clean.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeydi Elizabeth Ramos

Stayed 2 nights in Mar 2025

10/10 Excellent

Mariela

Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort. Perfect location on the beach for snorkeling and access to restaurants. Beautiful pool and facilities. Would definitely stay again. All food and water were safe to consume.
Stayed 8 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. The room were a little dated and didn’t have all the supplies you would want if you wanted to cook in a lot. The pools are beautiful. They staff is very nice and accommodating. The area, Wedy Bay has great beaches and plenty of good restaurants to choose from. Most the people staying there have been multiple times. Overall a great resort and location. We will be back.
Stayed 5 nights in Mar 2025