Kimpton Grand Roatan Resort And Spa by IHG

4.5 star property

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2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Property amenity
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pet friendly

Explore the area

Map
West Bay, Roatan
  • Tabyana Beach
    ‪3 min walk‬
  • West Bay Beach
    ‪4 min walk‬
  • Gumbalimba Park
    ‪4 min drive‬
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪44 min drive‬

Room options

Premium Room, 1 King Bed, Ocean View (Private Plunge Pool)

  • 490 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Bungalow, 1 Bedroom, View (Canopy view)

  • 660 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

  • 490 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, View (Canopy view)

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Private Plunge Pool)

  • 950 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Villa)

  • 880 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Roatan, Private Plunge Pool)

  • 790 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Ocean View (Spa)

  • 562 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Ocean View

  • 480 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Ocean View, Corner

  • 490 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View (Villa)

  • 1436 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Premium Room, 1 King Bed, View (Canopy View, Soaking Tub)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Essential)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Beachfront (Villa)

  • 880 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Roatan)

  • 790 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 3 Bedrooms, Ocean View (Villa)

  • 1631 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, View (Canopy View)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Beachfront (Villa)

  • 1436 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

Similar properties

About this property

Kimpton Grand Roatan Resort And Spa by IHG

4.5-star Roatan hotel walkable to West Bay Beach
Catch some rays at the beach or spend the day relaxing at Kimpton Grand Roatan Resort And Spa by IHG's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Kimpton Grand Roatan Resort And Spa by IHG offers 119 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas and include dining tables. Memory foam beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Roatan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Kimpton Grand Roatan Resort And Spa by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary manager's reception is offered each day. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool and a hot tub. Complimentary self parking is available on site.

Kimpton Grand Roatan Resort And Spa by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
The Drop Off - Onsite seafood restaurant. Guests can enjoy drinks at the bar.
Alera - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.
Sea Cat - This beach bar serves light fare only. Open daily.
Vos Cafe & Bar - This bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: HNL 20 to 100 per person
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Alera
  • Sea Cat
  • The Drop Off
  • Vos Cafe & Bar

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free rollaway/extra bed
  • In-room crib
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Elevator (48 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: HNL 1704.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Pool access
  • Shuttle service
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately HNL 20 to 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Roatan By Ihg Roatan
Kimpton Grand Roatan Resort Spa by IHG
Kimpton Grand Roatan Resort Spa an IHG Hotel
Kimpton Grand Roatan Resort And Spa by IHG Resort
Kimpton Grand Roatan Resort And Spa by IHG Roatan
Kimpton Grand Roatan Resort And Spa by IHG Resort Roatan

Kimpton Grand Roatan Resort And Spa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 299 reviews
Rating 8 - Good. 52 out of 299 reviews
Rating 6 - Okay. 12 out of 299 reviews
Rating 4 - Poor. 11 out of 299 reviews
Rating 2 - Terrible. 3 out of 299 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!! Super friendly and very helpfull
Stayed 7 nights in Oct 2024

10/10 Excellent

ROBYNNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
I recently had the pleasure of staying at the Kimpton Grand Roatan to celebrate my husband’s birthday, and the experience was nothing short of extraordinary. The hotel went above and beyond to make the occasion special by surprising us with a complimentary cake and bottle of wine, a thoughtful touch that set the tone for an unforgettable stay. The service provided by the staff was truly exceptional. Every interaction, whether with the front desk, concierge, or restaurant teams, showcased their warmth, professionalism, and genuine care for their guests. It’s clear they are dedicated to creating a memorable experience for everyone. The hotel itself is stunning, nestled in a breathtakingly beautiful location with a pristine beach and lush surroundings. One of the major advantages of this property is its distance from the cruise ship crowds, allowing for a serene and relaxing atmosphere that feels like a true escape. While the experience was nearly perfect, I did find one minor drawback: the hotel’s complimentary shuttle service to the West End is only available after 6 PM. This limitation can be a bit inconvenient for those who want to explore the vibrant area during the day (and not use the water taxi). Expanding shuttle service hours would certainly enhance the overall experience. Despite this small critique, my stay at the Kimpton Grand Roatan was amazing. I highly recommend this property to anyone looking for a luxurious and tranquil getaway.
Stayed 5 nights in Dec 2024

10/10 Excellent

Matthew Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Latoya Andrea

Stayed 7 nights in Dec 2024

10/10 Excellent

ALICIA

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely beyond top notch (especially Leandro Vega, Teddie Thomas, Dinia & our server at The Drop Off). We adopted a stray dog and the hotel went above and beyond to ensure she got to be with us all times, brought her a bowl of water as soon as they saw us. The property was very well laid out, and very easy to navigate. The number of daily activities available were beyond impressive. The bed, pillows, and linens were heavenly. Definitely one of the top resort experiences we’ve experienced and beyond memorable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Derek

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was super nice Beach was beautiful with awesome snorkeling Breakfast was fantastic Room was very nice 5 star for aure
Stayed 7 nights in Dec 2024

10/10 Excellent

Yessy

Stayed 4 nights in Nov 2024

8/10 Good

ADELITA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposit refund
Stay was very good. Beautiful beach you can swim and snorkel. I am worry due I was charged usd 1000 for deposit at check in. But when check out peiple at front desk did not refund inmediatedly. They say they will write when refund is done. I wrote an email and have not receive answer. It is important to refund deposit. They charge your card with your consume additional to the deposit.
Stayed 5 nights in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Meina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Everything was clean and the staff are super nice! Would recommend this resort.
Stayed 6 nights in Nov 2024

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Osly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nahum, Yorba Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly
Stayed 7 nights in Oct 2024

10/10 Excellent

Vania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and iconic
Stayed 2 nights in Nov 2024

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super amable, instalaciones y ubicación en Roatan bastante buena
Stayed 3 nights in Nov 2024

10/10 Excellent

Yessy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful! The staff is welcoming and warm. Lea at the concierge desk surprised me with a birthday cake! It’s the attention to details that matter the most to me! Beautiful property.

6/10 Okay

JONATHAN, LAS VEGAS

Traveled with group
Disliked: Property conditions & facilities
We booked the 2 bedroom Beachfront Villa. The building it is in is in disrepair. Housekeeping items and dirty dishes left for days in the corridors. Lights do not work in the corridors. Your view from your front door is of he maintenance building where there are tons of stuff just sitting out. Side view from inside is of the roof of the beachfront restaurant and more resort clutter lining the side of the building. Loud music from the hotel next door starts at 9:15am until 5:30pm. Was not worth the $700 night room rate. Their star building is not the star of the show.
Stayed 1 night in Nov 2024

10/10 Excellent

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 7 nights in Nov 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating, the property beautiful and well maintained. A perfect birthday getaway!
Stayed 3 nights in Nov 2024

10/10 Excellent

Maily, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to stay for snorkeling. Awesome corals and ocean life on soft sandy beaches. We had the best snorkeling experience without even taking a tour, everything is right there! We will be back sooner than later. Food options were plentiful and very tasty.
Stayed 7 nights in Nov 2024

10/10 Excellent

Heidi

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. The attention and customer service is incredible. The staff is just out of here caring. We loved it since we entered the place and the rooms are great, the beds are to sleep in for days straight.
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The amenities are great, its on a great spot in West Bay. However, the staff is basically clueless on what great customer service is. Theres an activities screen at the front desk, dont bother, they dont do any of them. When asked about the activities they all gave us the runaround. Basically for the price if you dont mind the poor customer service go ahead. If you want some actual service go next door to Infinity Bay where they actually have a clue.
Stayed 2 nights in Nov 2024