Media Luna Resort & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Media Luna Resort & Spa

View from property
Serves breakfast, lunch, and dinner
Outdoor pool, sun loungers
Private beach, beach towels
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • On private beach
  • Breakfast included
  • 24/7 front desk
  • Gym

Explore the area

Map
Carib Point, Jones Ville, Roatan, Bay Islands
  • Daniel Johnson's Monkey and Sloth Hang Out
    16 min drive
  • Fantasy Island Beach
    43 min drive
  • Parrot Tree Beach
    43 min drive
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    59 min drive

Room options

Suite, 2 Bedrooms, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Double Room, Ocean View

  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Room, Garden View

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Garden View

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Media Luna Resort & Spa

3-star Roatan hotel with private beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a children's pool. Housekeeping is not available.
Media Luna Resort & Spa offers 72 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Media Luna Resort & Spa is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Media Luna Resort & Spa like an outdoor pool, a children's pool, and a fitness center.

A complimentary breakfast is offered. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive hotel also offers a garden and a terrace. Onsite self parking is complimentary.

Media Luna Resort & Spa has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Onsite venue - This wine bar serves breakfast, lunch, and dinner.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • No housekeeping service

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15 per person (roundtrip)
  • Airport shuttle fee per child: USD 15 (roundtrip), (from 5 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Luna Resort
Media Luna All Inclusive Roatan
Media Luna Resort
Media Luna Resort Roatan
Media Luna Roatan
Media Resort
Media Luna Resort All Inclusive Roatan
Media Luna Resort All Inclusive
Media Luna All Inclusive
Media Luna Resort Spa All Inclusive
Media Luna Resort Spa
Media Luna Resort & Spa Hotel
Media Luna Resort & Spa Roatan
Media Luna Resort Spa All Inclusive
Media Luna Resort & Spa Hotel Roatan

Media Luna Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 8 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 4 out of 37 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a private beach that is tucked away in a sheltered cove. Clean, spacious rooms with excellent wi-fi. Lots of staff and security on-site. Wide variety of foods to choose from at the buffet. Family-friendly. Arranging airport shuttle was not straightforward.
Stayed 1 night in Aug 2024

2/10 Terrible

Issis, Burien

Traveled with family
Liked: Staff & service
We like that the property is private and The only thing that we did not like the communication, it was really difficult to know what events were having. Nobody knew. It’s like the kissing and the front desk never really knew what it was for dinner or what they have for lunch or breakfast. It was always the same breakfast, but other than that everything else it was wonderful I know that they were on the season for mosquitoes, but they fumigating well. The customers were here and that’s really dangerous. there were some stuffing that they were kind of rude. They have a personal who take care of the kayaks and the patty board. One of the stuffing was really rude and we were shock about And the event team were not really exciting. We were there for almost a week and a half and everything was repeatedly. They were not so much things to do in the property. Also snacks during the breakfast lunch or lunch to dinner so pretty much you had to wait to grab something to eat, they only have Breakfast lunch and dinner but they’ll have Snacks between those hours and there’s nothing really close so you can go buy some snacks so if you not drive in you had to kind of communicate with the front desk so they can get you somebody to take you to a store and sometimes the store there like 30 minutes away and you had to wait for at least an hour so that can take almost 3 hours off your day they still have the name of Media Luna reserve a spa But they just reopen and their work progress
Stayed 7 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Amenities
Staff was amazing
Stayed 4 nights in Jul 2024

6/10 Okay

Marvin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff needs more experience and the menu and services in such need work but overall they are on the way to success. They also need to stop all these blogger / influencer promos they have been doing. Stuff like that isn’t going to work help pick up the establishment. What’s gonna help is word of mouth, and word mouth will come once the entire complex is renovated, menu options have improved and the staff is full trained. One last thing, Media Luna needs its own social media accounts; they need to separate themselves completely from the Henry Morgan brand. They’re full different in all aspects.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
As a female lone traveler, I felt the staff went above and beyond to make me feel safe and happy. Everyone was so friendly and helpful. I loved my room and the layout of the place. My only suggestions are that they clean up some to the trash in the water near the beach. When I went snorkeling, I saw a lot of plastics and trash in the shallow water. Also the patio door at my villa was very hard to open and lock.
Stayed 3 nights in Jul 2024

8/10 Good

Nohra, Virginia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ants in the bathroom Ceiling wet No wifi I like the amaca
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is excellent if you want a quiet place to rest .. If you want to move to west end or west bay you need a rental .. taxis are too expensive
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
This property is off of the beaten path. It is nowhere near the west end or Coxen hole or any of the other popular destinations. The staff is very friendly and very eager to please. When we encountered problems ( one or two minor issues) the staff and management were very quick to help and make amends. As a SCUBA diver, this location is great; the associated company, “AquaAdventures” is convenient and staffed with talented divemasters. Morning and afternoon dives are available to guests. My only complaint is the hotel’s relationship with the tour operator that takes residence in the lobby of the resort. We wanted to go to the West End for shopping and sightseeing and were told that a car to the West End would cost $100 USD. For the record, I have driven from the VA-N.C. border to upstate New York for less than $100. When I asked the Hotel reception how to travel to West End, I was told to consult with the tour operator.
Stayed 12 nights in Dec 2018

8/10 Good

Edward, Roatan Honduras

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the buffet food the rooms were very clean the staff were help full and nice the pools were clean and the beach was clean, the only thing i think that needs to be improved is the potablr water it is a bi salty but over all my wife my dauther and i injoyed the stay will vist agsin when possible
Stayed 2 nights in Aug 2018

6/10 Okay

Virginia, Alexandria, VA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, but I don’t understand why the water from the shower was saltwater! I did not like that. I hope when I return it will be different.
Stayed 2 nights in Jul 2018

8/10 Good

Roshan, Georgia, United States of America

Liked: Cleanliness, staff & service, room comfort
Interesting Hotel
The dive side of the hotel has a pleasant view of the ocean. The rooms are nice however, there is no wifi access in the rooms. The gymn needed to be updated and wifi access has to upgraded. I could not make any wifi calls. Staff are the best in the hotel industry. Changing the food location would make it really nicer, for example a bbq outside....You can't rent a scooter to get to the hotel, the access road is to dangerous. To steep and plenty pot wholes. I would only recommend a car to get to the place. Shows are okay, instead of focusing on tropical themes, maybe something like Mayan dance themes or story...or Mayan culture...Or story of how the island of different people came to live on the island.
Stayed 6 nights in Jun 2018

4/10 Poor

Ricardo, Roatan

Disliked: Cleanliness, staff & service, room comfort
Staff was very unpleasant. We hold almost 1 hour to be served dinner. We asked for water to be delivered at our room and no one came. Overall, I didn’t feel my money was worth it
Stayed 1 night in Jun 2018

10/10 Excellent

Carolyn, USA, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful for Snorkeling. Great Food and Service!
Snorkeled everyday!!!! Great food and service! Very relaxing vacation and that is exactly what I wanted!
Stayed 6 nights in Mar 2018

2/10 Terrible

Dennis, Maryland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience, move out the following day
I won't ever recommend this hotel to a friend, is out of date and needs lots of attention, could be better with a better management, I've moved out the following day but in fact I wanted to move since the first day but they where hesitant to get me to another hotel, still awaiting refund!!
Stayed 5 nights in Jul 2017

10/10 Excellent

Rebeca

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Mercy, San Pedro Sula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back!
Wide, open and quiet, with summer vibes, excellent food, pleasant staff, relaxing was as easy as breathing, will definitely book it back.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Peacefull, a bit over priced
Warm, engaging staff. Hard to reach reception or front desk prior to your stay. No blowdryer, No iron in room. Plenty buffet style food but gets cold, needs to have a warmer available. Over priced tour and excursion. Seek outside for a much better deal.
Stayed 2 nights in Jun 2017

4/10 Poor

Tammy, Arkansas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Remote resort on the beach
They used VERY creative photography for the rooms and beach. Our room had lots of water damage in the bathroom, one of the sinks would hardly drain, little lighting in the bathrooms and they only have COLD SALT WATER showers. They only provide towels, no wash cloths/handtowels even though we asked for them DAILY. They have scheduled power outages twice a day that would be ok if they actually stuck to the schedule! Because its warm during the day they start lawn maintenance early... early as in 5am, 5AM right outside your rooms till usually 7am. I'm talking DAILY lawn maintenance with blowers, weedeaters the whole bang!!! EVERY SINGLE DAY... The resort is remote, the hotel only offers a shuttle to/from the airport for a fee. So if you want to see/do anything on island you either have to rent a car from the resort or purchase an excursion from the resort. The beach is SMALL but clean. The pool is nice and clean. The staff is very friendly. They have armed security everywhere, which is a little unnerving, but at least you know that resort guest are the only ones there....
Stayed 5 nights in May 2017

8/10 Good

Bull, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent service.
Loved the hotel ambiance. The service was great. On the negative, the road needs to be paved( full of pot holes, stone, and mud. The food was repetitive, and the entertainment for the most part was not good. The hotel dancers only perform one night(they were good)and they had a gentleman who played keyboard and sang who was really good, but that was it.

10/10 Excellent

Keri, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing getaway
Great couples getaway! Very low key and relaxing. Small resort so everything was very personal. Our cabana was on the Oceanfront and it was well worth the extra $'s. Always beach chairs available on the beach or by the pool; never a line up at the bar or for dinner. Great nightly activities that kept everyone entertained. The BEST snorkeling and scuba diving I have seen. Private beach was fantastic and very well maintained. We rented a car one day and went sightseeing to the West End. Glad we were staying at Media Luna; the West End was great to visit but is way more commercialized. We really enjoyed the low key atmosphere at Media Luna; biggest decision was beach or pool to start the day! I hear there will be direct flights from Calgary/Edmonton next year. Looking forward to that!

6/10 Okay

Mariana Martin, Mexico City

Liked: Cleanliness
A weekend off
I was traveling in Central America for work, and instead of staying at San Pedro Sula I went to Roatan to spend the weekend off. I choose the hotel because it is all included, all the rest I've checked were not (except for Henry Morgan which is part of the same group HM), but at the end I decided for Media Luna because I wanted a quiet place. All inclusive was a must because with only 3 days in the island I didn't want to waste any time. That being said: - rooms are ok, spacious and well kept, mine was ocean front, if you're expecting a huge ocean view, forget it, lots of vegetation but it has its charm - food was ok, typical buffet food - during the weekend I was in there, it was not that crowded which I loved because the pool and the beach seemed private - not much to do, it is a small hotel, but it is good if like me, you're spending a weekend off.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse exeprience ever
The staff and manager of this Hotel will try to overcharge you for every single thing. The premises are not bad, but the location is ridiculous. 40 minutes from the rest of the island. Other hotels allow you to enjoy the several attractions of Roatan, but in Media Luna you will be a slave of the poor service and the worse food you will ever have in your life. Trust me. Avoid Media Luna's resort.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Beautiful property , bad food
We only stayed one night. The property and view was beautiful. the rooms looked clean but we found a big brown insect in the bathroom. No phones in the rooms The food was not good at all.The property is an all inclusive resort, but they only offer a buffet for breakfast, lunch and dinner. dinner is offered from 6-8:30 so if you are hungry before or after there is no food options.

8/10 Good

Suzie, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location, cheap drinks, OK food
The hotel is very nice in a beautiful location. The staff is awesome, specially the entertainment team. Drinks are bad, really cheap stuff. However, the Hollandaise bear is great. Strong and always cold! The food has a bad presentation and has it's ups and downs. No cheese or ham available at breakfast, unless you ask for an omelet. Snacks are horrible some days. Basically the same options every day. We did have a sea food night that was good though! This property is really great and could be an unbelievable resort if the administrator was more careful and had a better vision. There is a wood sundeck in front of the ocean that would be a wonderful spot for a bar with happy hour, music etc. Lots of great areas that are not well explored. I recommend anyway. The price is right for what you get. Lots of friendly Europeans and Canadians around. Great massage at the SPA!!!

6/10 Okay

Richard, Texas

Liked: Cleanliness, property conditions & facilities, room comfort
Roatan deserves 5 stars, Media Luna... maybe 3...
My wife and I went to Media Luna for a valentines weekend trip. The resort itself although slightly on the small side was beautiful and seemed relatively well maintained. It was a good place to stay for a few days but was lacking in a few ways. The drawbacks that will likely prevent me from going back again are 1) The food. Going into the trip I felt like I had pretty low expectations of the food given the reviews of others but my expectations were not low enough. 2) Remote Location. Although the location was great for a two day trip if I were to go back again I would probably stay somewhere closer to the west end or north shore of the island 3) The service. For every great and friendly interaction I had with the staff there was another that was just poor. The arrival shuttle was about 30-45 minutes late. I understand that you need to be flexible when traveling to other countries, however when you arrive and there is no representation from the property you begin to get concerned. Perhaps the worst was when coordinating the return trip to the airport. The gentlemen at the desk insisted that we must take a 9:00 shuttle to the airport even though our flight did not depart until 2:45.