Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

3.5 star property

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December 2024
January 2025

Photo gallery for Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

Casino
Indoor pool
Lobby sitting area
Suite, 1 King Bed, Non Smoking (Turret) | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby lounge

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
711 Lucky Ln, Robinsonville, MS, 38664
  • Fitz Tunica Casino & Hotel
    1 min walk
  • Tunica Queen Riverboat
    9 min walk
  • Tunica River Park
    10 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    48 min drive

Room options

Room, 2 Double Beds, Accessible, Bathtub (Mobility )

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Pullman)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Turret)

  • Sleeps 2
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility )

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility )

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham

3.5-star Robinsonville hotel steps from Mississippi River
4 restaurants, a casino, and an indoor pool are available at this hotel. Self parking is free. Additionally, a 24-hour fitness center, a bar/lounge, and a spa tub are onsite. Change of towels is available on request.
Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham offers 506 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with digital channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham provides a spa tub and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants. A bar/lounge is on site where guests can unwind with a drink.

This Robinsonville hotel also offers a casino, a vending machine, and a sportsbook. Onsite self parking is complimentary.

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham has designated areas for smoking.

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham has 4 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 restaurants
  • A bar/lounge

Things to do

  • 12 gaming tables
  • 24-hour gym
  • 859 slot machines
  • Casino
  • Indoor pool
  • Spa tub
  • Sportsbook

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay
  • Resort fee: USD 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fitz Casino
Fitz Casino & Hotel Tunica
Fitz Casino & Hotel Tunica Robinsonville
Fitz Casino Hotel
Fitz Casino Hotel Tunica
Fitz Casino Tunica Robinsonville
Fitz Hotel
Fitz Hotel Tunica
Fitz Tunica Casino
Tunica Fitz
Fitz Casino Hotel Tunica Robinsonville
Fitz Casino Tunica
Fitz Casino Tunica Robinsonvi
Fitz Casino Hotel Tunica

Fitz Tunica Casino & Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 317 out of 1044 reviews" "
Rating 8 - Good. 261 out of 1044 reviews" "
Rating 6 - Okay. 205 out of 1044 reviews" "
Rating 4 - Poor. 130 out of 1044 reviews" "
Rating 2 - Terrible. 131 out of 1044 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not the Fitz we remember from a few years ago. Everything has changed and not for the better.
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check in was smooth. Once in my room the TV remote nor the phone worrked
Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine, Memphis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a small problem with my key card the Front desk resolved my issue quickly
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
The room was musty smelling like it had had water damage. You could tell the bathroom hadn’t been cleaned properly. Mold on the side of the shower. Hair in the floor. The casino was ok. Had we not stayed in the casino for a lot of the time I would have slept somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on the mississippi
Stayed 2 nights in Aug 2024

6/10 Okay

Olie

Stayed 1 night in Aug 2024

10/10 Excellent

Deneen

Stayed 2 nights in Aug 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, room comfort
NO BUENO!!
After reserving our room, we got there to find that they only had a handicap equipped room. The receptionists were complacent and acted as if we were a bother. There were no common extras like coffee maker, microwave or mini fridge. The bed was like sleeping on a board. The casino was dirtier than I was expecting. The pool and hot tub area reeked of chlorine so badly that it made our eyes burn just being in the room. Not a good experience. Will NOT be back.
Stayed 1 night in Aug 2024

2/10 Terrible

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trashy
It was a run down cheap hotel. Our bed was broken in the room, so it leaned downward. There were bugs in the corner of the room. We walked down to the Buffett and food was not appealing at all. We decided to go get our luggage and get out of there and cut our loss.
Stayed 1 night in Aug 2024

8/10 Good

Sally

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Trena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Need more handicap accessible parking. And bigger bathrooms on the casino floor for handicap scooters and wheelchairs. Very hard to naviate but possible. Other than that we had a vey pleasent stay a d will be back this winter!
Stayed 4 nights in Jul 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The buffet is ridiculously overpriced for the items they have available. I would recommend looking around before choosing the buffet at Fitz.
Stayed 1 night in Jun 2024

10/10 Excellent

benjamin

Traveled with family
Great place.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good place but unfriendly staff
The staff are the least friendly of all the places I have stayed. No greeting or even eye contact when checking in. She mumbled something at the end that I couldn't understand. There is a food court area, and again very unfriendly. No greeting or eye contact, but plenty of eye-rolling. Since it is an isolated area, there aren't other dining options nearby. Typically people working in the hospitality industry seem especially friendly and helpful, but this one was the opposite. I liked the place, but most of the staff we encountered made it an unpleasant experience.
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The location is great. It is close to the city, but far enough way that it is not loud and busy. The view of the Mississippi River was amazing! You must have your room key card to access the elevators, so I liked that security feature. Cons: The rooms are not serviced during your stay, so I had to go downstairs to get towels (they would not deliver to my room). Out of the 4 towels provided, 3 had hair in them. Regarding the room: floor had a dirt feel to it. One bed was very noisy and needs to be replacement. The AC, even when off, made a loud humming noise. Had to ask for batteries on the first night for the TV remote because there were none in it. THE WORST: The staff - both in the hotel and the restaurants. The ONLY nice employees was one gentleman at Dunkin and two ladies that worked in the buffet restaurant (maybe they can teach the others on customer service). Outside of that - My Mother and I were greeted with rolled-eyes, short responses, and just a lack of manners. Overall, I would not recommend this Hotel/Casino.
Stayed 3 nights in Jul 2024

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jul 2024

2/10 Terrible

Sheena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told they don’t have a room to check back after midnight. So I wasn’t allowed to stay
Stayed 1 night in Jul 2024

6/10 Okay

PATRICIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 1:00 said we couldn't check in till 3:00 unless we paid $15. early check in!?! No coffee maker because they were under Covid precautions, but pool and Buffet were open. Most employees if they wore mask it was on their chin???
Stayed 2 nights in Jul 2024

2/10 Terrible

Joni

Traveled with family
Liked: Cleanliness, staff & service
Need to make sure you read the fine print.
Did not get to actually stay at the hotel my two daughters are 20 and 18, and in order to stay in the hotel all guest have to be 21. Did not know this until we traveled 11 hours from North Carolina and arrived at 3am already paid for the room and had to find another hotel room. However the Staff were AMAZING and understanding.
Stayed 2 nights in Jul 2024

8/10 Good

sharon

Liked: Cleanliness
Disliked: Staff & service
Not all bad
I was shocked with the desk employees not friendly at all I asked if the room had a refrigerator I was told you not on that side not if I would like a room with one or there no more rooms I would think it shouldn’t matter how I booked the guest should get a choice to upgrade no direction to room just wrote number and there u you go buffet close at 9 pm and few choices those ladies and casino employees helpful and nice
Stayed 2 nights in Jul 2024

8/10 Good

Willie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh smelling lobby. Room was nice and bed was comfy. No liquor no wine selections. Not enough restrooms on casino floors.
Stayed 3 nights in Jul 2024

6/10 Okay

Tresa

Liked: Staff & service
Hotel was ok casino wasn’t worth playing in
Stayed 1 night in Jul 2024

6/10 Okay

Katrisha

Traveled with family
Liked: Cleanliness
No microwave or refrigerator! Big inconvenience !
Stayed 1 night in Jul 2024

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet room. Housekeeping was very friendly and helpful.
Stayed 7 nights in Jun 2024