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Hampton Inn Memphis/Southaven

2.5 star property

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Photo gallery for Hampton Inn Memphis/Southaven

Free daily buffet breakfast
Reception
Exterior
Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included

Explore the area

Map
7097 Sleepy Hollow Dr, Southaven, MS, 38671
  • Semmes-Murphey Clinic
    ‪7 min walk‬
  • Baptist Memorial Hospital-DeSoto
    ‪11 min walk‬
  • Southaven Towne Center
    ‪15 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 239 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Southaven Central - Memphis by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (916)
The price is $113
per night
$124 total
includes taxes & fees
Mar 9 - Mar 10
Holiday Inn Express & Suites Southaven Central - Memphis by IHG

About this property

Hampton Inn Memphis/Southaven

Southaven hotel close to Southaven Towne Center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn Memphis/Southaven offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hampton Inn Memphis/Southaven features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 468 square feet (43 square meters) include conference space. This Southaven hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Memphis/Southaven
Hampton Inn Memphis/Southaven
Hampton Inn Memphis Southaven Hotel Southaven
Hampton Inn Southaven
Southaven Hampton Inn
Hampton Inn Memphis/Southaven Hotel Southaven
Hampton Inn Memphis/Southaven Hotel
Hampton Inn Memphis/Southaven Southaven
Hampton Inn Southaven Hotel
Hampton Inn Southaven
Hampton Inn Memphis Southaven
Hampton Inn Memphis/Southaven Hotel
Hampton Inn Memphis/Southaven Southaven
Hampton Inn Memphis/Southaven Hotel Southaven

Hampton Inn Memphis/Southaven Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 383 out of 751 reviews
Rating 8 - Good. 207 out of 751 reviews
Rating 6 - Okay. 78 out of 751 reviews
Rating 4 - Poor. 51 out of 751 reviews
Rating 2 - Terrible. 32 out of 751 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evan

Stayed 2 nights in Nov 2024

6/10 Okay

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Janetta

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Rodney

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

RJ

Liked: Amenities
Very xlean
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
My stay was nice and quiet.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Overbooked hotel
We checked in and was informed that it was first come first serve. That was no where in the booking. We booked a 2 queen bed room and the only thing they had available was a 1 queen bed handicapped accessible room at the same price. It was late so we took the room. We will not stay with Hampton Inn again.
Stayed 1 night in Oct 2024

2/10 Terrible

Chase

Traveled with family
Awful servicr
Terrible experience. I booked a room with double beds for family of 4. I arrived 30-45 min later and was told they didn’t have my room. All they had was a king room. So not only did I spend the next 2 hours trying to chase down a room for my family to go to sleep, I was told they would not refund my money for giving me to someone else. Terrible service
Stayed 1 night in Oct 2024

4/10 Poor

Jason, Fenton

Traveled with family
Disliked: Cleanliness
A member of our group had bedbugs in their room. My room had an uncomfortable bed and the thermostat didn't work properly. At check in, we were given a post it note with our room number and even though there were 2 of us in the room, we were only allowed 1 key.
Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Upon arrival, we were told they did not have our reservation. I told them I booked through Hotels.com and they said they didn't have it. Thankfully I had a print out of my reservations and they finally either found it or made room. I do know, we were traveling with a school band and the hotel said they didn't have their reservation either and the head of the band spoke with a representative and signed a contract with the hotel. Then we were gone all day at a competition with band. We came back hot and sweaty ready to take a nice shower. Upon entering the bathroom we discovered all our towels were taken but never replaced. Not sure why they entered the room. The do not disturb tag was on the door the entire day and the room was not cleaned in any other way other than the towels were gone. At check out when I turned in my keys I asked for a printed receipt and was told they couldn't provide one, Hotels.com provides that. Not 100% sure why they can't print a receipt for me when I received one later that evening from Hampton via email. Although we had some issues that I would never expect from a Hampton Inn, the staff did try to work with us. It was just a weekend of mishaps.
Stayed 2 nights in Oct 2024

4/10 Poor

Vanessa

Traveled with partner
Disliked: Staff & service
I love the location. I dislike the housekeeping came around at 9:20am knocking on doors when check out is at 11, also housekeeping was slamming doors and making noise purposely to wake up people still in the rooms. I will not be returning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Taurean

Stayed 1 night in Sep 2024

8/10 Good

Tracy

Stayed 1 night in Sep 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly!
Stayed 1 night in Sep 2024

8/10 Good

William, Ruston

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Staff was friendly. It is a little older, but well maintained. The biggest drawback is that it was a little hard to get to. Overall, I thought it was a good value.
Stayed 1 night in Sep 2024

8/10 Good

Edwina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Aug 2024

6/10 Okay

Gregory

Traveled with family
Liked: Staff & service, room comfort
Friendly service but building needs some attention
The check-in/out process was fine and every staff member we met was friendly and helpful. Although the rooms were clean, they were a bit run down and both the carpet and vinyl flooring felt damp. The tub was worn and the doors didn't close quite right. The beds, on the other hand, were really clean and comfortable. After a long day of driving, it was just what I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well groomed surroundings, plenty of dining choices close to the hotel. Easy on easy off access to highway close to Graceland.
Stayed 3 nights in Aug 2024

2/10 Terrible

Peter R

Stayed 1 night in Jul 2024

2/10 Terrible

James

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room NEVER Serviced -Terrible Hilton Hotel
The stay consisted of 3 nights, 4 days, and the room was never serviced, cleaned, or trash picked-up. I had to take my own trash to waste can outside of room, had to go to front desk to get towels and shampoo & conditioner. When I brought this matter to the night attendant attention at front desk, she took notes and helped secure towels. She left note for manager, but the manager was rude and stated her notes show room was serviced, and basically said I was lying about no service. When asked why I would get towels and take rash out if room was serviced, she could have cared less and did nothing to remedy issue and satisfy my complaint.
Stayed 3 nights in Jul 2024

10/10 Excellent

JamesHart

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jessica

Traveled with family
Stayed 3 nights in Jun 2024

4/10 Poor

Jennafer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024