Residence Inn by Marriott Memphis Southaven

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott Memphis Southaven

Exterior
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Seasonal outdoor pool, open 10 AM to 10 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Gym

Explore the area

Map
7165 Sleepy Hollow Dr, Southaven, MS, 38671
  • Semmes-Murphey Clinic
    5 min walk
  • Baptist Memorial Hospital-DeSoto
    9 min walk
  • Southaven Towne Center
    17 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    16 min drive

Room options

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 440 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

  • 675 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

About this property

Residence Inn by Marriott Memphis Southaven

3-star Southaven hotel close to Southaven Towne Center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Residence Inn by Marriott Memphis Southaven offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Southaven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Residence Inn by Marriott Memphis Southaven features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers barbecue grills, a garden, and a picnic area. Complimentary self parking is available on site.

Residence Inn by Marriott Memphis Southaven is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Basketball
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Fireplace in lobby
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to October
Pool access available from 10 AM to 10 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Memphis Hotel Southaven
Residence Inn Southaven
Residence Inn Marriott Memphis Southaven Hotel
Residence Inn Marriott Memphis Southaven
Southaven Residence Inn
Residence Inn Memphis Southaven Hotel Southaven
Residence Inn Southaven
By Marriott Memphis Southaven
Residence Inn by Marriott Memphis Southaven Hotel
Residence Inn by Marriott Memphis Southaven Southaven
Residence Inn by Marriott Memphis Southaven Hotel Southaven

Residence Inn by Marriott Memphis Southaven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 195 reviews" "
Rating 8 - Good. 46 out of 195 reviews" "
Rating 6 - Okay. 18 out of 195 reviews" "
Rating 4 - Poor. 14 out of 195 reviews" "
Rating 2 - Terrible. 5 out of 195 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing… very accommodating to our needs
Stayed 2 nights in Jul 2024

10/10 Excellent

Sherene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr.Al and Ms. Ruth were amazing. The entire staff was friendly and welcoming
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Staying Again
The customer service provided by the front office staff was excellent.
Stayed 1 night in Dec 2023

4/10 Poor

Sharon

Traveled with family
Disliked: Staff & service, property conditions & facilities
I've stayed at this property for years, but won't stay there again. It's going downhill every year. The staff are very polite, but we had several problems. They don't replace things that are stolen, are stingy with towels, tissue paper, soap, and other things. The two bedroom suite that we had was the worst room I've ever had at a Residence Inn. The refrigerator looked like someone had hit it with a sledgehammer. My daughter found a plastic fork in her bed. When we stayed there a month earlier, we had found several hairs on the bed (that looked like someone had cut a small child's hair). The living room window had curtains, but no sun shade. When I asked for extra towels, I was told to get them at the front desk from a housekeeper in the hallway. I had to buy my own tissue paper because they didn't leave replacement rolls in the bathrooms even though we were there 5 days. The most hazardous problem concerned the sliding door on the bedroom closet. It had one door, but was supposed to have two. It had jagged glass at the bottom and was a safety hazard for people with small children or pets. They gave us a discount, but when we stayed there a month earlier, it wasn't any better. The carpet was dirty and frayed in our room. Also, the strangest thing we noticed was the fact that one of the bins in the refrigerator had been glued shut. We couldn't open it when we were trying to put things in the refrigerator. It's like they're trying to run themselves out of business.
Stayed 5 nights in Dec 2023

10/10 Excellent

Bobby

Stayed 1 night in Dec 2023

10/10 Excellent

Bobby

Business traveler
Liked: Cleanliness, staff & service, amenities
Big spacious room. Clean and quiet
Stayed 1 night in Nov 2023

10/10 Excellent

VENIS

Stayed 5 nights in Nov 2023

10/10 Excellent

Chase

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Nov 2023

6/10 Okay

Melvina

Traveled with family
Liked: Staff & service
The property seems to be in good condition. What I did not like was the old carpet and bathrooms. I was very disappointed with the toilet seat in the bathroom, needs to be changed, I had to use the bathroom in the lobby
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

8/10 Good

Doris

Liked: Cleanliness
The room had ripped carpet
Stayed 1 night in Jul 2023

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Staff was Friendly. Nice Quiet Area. The Breakfast was Excellent. The only Compliant We Have Is The Rooms Need To Be Updated Very Old Carpet and one of The Vanity Drawers Fell Apart We Did Report it to the Front Desk. We Travel Quite often to the Residents inn in Chandler Az as Well That Location needs upgrades as well Their Breakfast was Not as Good as Southaven Tennessee Hopefully I Will See Some Upgrades Soon.
Stayed 6 nights in May 2023

10/10 Excellent

Charolette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was the nicest group I have ever encountered in a hotel. Friendly, helpful and so nice to be around. I will definitely stay at this Residence Inn again.
Stayed 4 nights in Apr 2023

8/10 Good

DEONTAE

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2023

10/10 Excellent

Ovidiu, Baltimore

Stayed 1 night in Feb 2023

10/10 Excellent

Sharon

Traveled with family
Liked: Amenities
The hotel is in a good location near the expressway and several restaurants and shopping areas. The staff is very friendly and helpful. Our room needed about three repairs and there aren't enough cleaning staff.

4/10 Poor

Niesha

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Heat didn’t work and got no compensation

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022