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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Sports facility
Bar (on property)
Exterior
Courtyard view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

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Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Heaton Park
    ‪9 min drive‬
  • AO Arena
    ‪17 min drive‬
  • Etihad Stadium
    ‪18 min drive‬
  • Manchester (MAN)
    ‪29 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Mercure Manchester Norton Grange Hotel & Spa

4-star hotel in Castleton
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Mercure Manchester Norton Grange Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 9 meeting rooms and coworking spaces. This Victorian hotel also offers a children's pool, a hot tub, and a sauna. Complimentary self parking is available on site. A total renovation of this property was completed in August 2024.

Mercure Manchester Norton Grange Hotel & Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Pickwick Bar & Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pickwick Bar & Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1876
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 339 out of 853 reviews
Rating 8 - Good. 272 out of 853 reviews
Rating 6 - Okay. 143 out of 853 reviews
Rating 4 - Poor. 59 out of 853 reviews
Rating 2 - Terrible. 40 out of 853 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

barry

Stayed 1 night in Mar 2025

10/10 Excellent

Anne Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff. I arrived late due to motorway problems so can’t rate the evening meal
Stayed 1 night in Mar 2025

8/10 Good

Jon-Paul

Business traveler
Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Colin

Liked: Property conditions & facilities
Lovely ace
Stayed 1 night in Mar 2025

10/10 Excellent

Mr. David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay and the mercure

My wife and i and two friends stayed over at the mercure for two nights. We found the facilities and amenities fantastic and the staff very friendly and attentive.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Norton Grange Hotel, and the absolute highlight was the spa! It’s incredible to have access to such a great pool, sauna, steam room, and jacuzzi for the same price as a Premier Inn or Travelodge, but with so much more value. Add in a lovely breakfast, and it’s an absolute steal for a relaxing getaway. The spa is well-maintained and a true luxury, making this hotel stand out. It’s rare to find such great facilities included in an affordable stay, and it made my visit feel much more special. A Few Things to Consider: • Event Nights Are VERY Loud – If there’s a wedding or party, expect super loud music that can go on until 1:30 am. The hotel warns ahead of time and makes it clear that no complaints will be accepted, so if you need a quiet night, check before booking! The other nights of my stay were peaceful, but the wedding night was a challenge for sleep. • Rooms Near the Stairwell Get Noise – My room was next to the stairwell, and the fire door slamming shut every time someone used it was quite disruptive. Light sleepers should request a room away from high-traffic areas. • Breakfast Could Use Some Healthier Options – While the breakfast was generous, most items were fried (fried eggs, sausages, etc.). Adding scrambled eggs and smoked salmon would be a great touch for those looking for lighter choices. Final Verdict Despite some noise issues, I loved my stay. The fantastic spa, great breakfast, and unbeatable value make it an excellent choice
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Stayed 4 nights in Feb 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and stunning Hotel, Spa was trully the bes

I highly recommend this hotel, I found the swimming pool and the spa amazing. I have never seen the variety of different spa rooms. aroma steam and sauna. Ice room with actual crushed ice. and the jacuzzi being open to the outside with a beautiful view.
Stayed 1 night in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, property conditions & facilities
Didnt like that we where in queue for happy hour staff shere slow so we waited 20 mins to be told we where too late to qualify ..not. acceptable
Stayed 1 night in Feb 2025

8/10 Good

Arfan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good gym

Decent hotel with great gym and pool facilities
Stayed 1 night in Feb 2025

4/10 Poor

Laverne

Stayed 1 night in Feb 2025

10/10 Excellent

Savitri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place on a stop over. Not far from the M62. Clean spacious room and shower/bath. Breakfast option and lunch/dinner available. On site spa/gym/pool. Lovely grounds. Would recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Lee, Bedford

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh, this one’s a masterpiece of hospitality. I show up at 8 PM, having booked a double bed—naturally, I get two singles. Fine, they move me to a proper double. I walk in, and the window is wide open because the cleaner was in that morning. No big deal, except the heating is broken, and the hotel’s solution? A mini radiator. And I mean mini—like, “might just about keep a hamster cozy” mini. So, I leave it to “warm up” while I head to the bar for an 8 quid pint of zero-alcohol disappointment. Get back, still freezing. End up sleeping in my coat because the outside temperature is just above freezing, and inside? I’d say somewhere between “unpleasant” and “should I be worried about hypothermia?” levels of cold. And the best part? I find out this morning that the hotel knew about the heating issue before lunchtime. I didn’t even book until 4 PM. So they knowingly let me check into what was essentially an icebox. That’s not just bad service—that’s straight-up wrong.
Stayed 1 night in Feb 2025

10/10 Excellent

Jon-Paul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

gena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ever been asked to prove your child is yours!

would just like to leave some feedback. upon check in I had to show photo ID for both myself and my son. I assume to prove he was my son. although I appreciate safeguarding measures are necessary and important it would have been helpful to be told this before visiting just like the message about noise. I have never before had to prove my son was who I had said he was and this was a real shock which affected me deeply. It was only by fortune that I have photographs of both passports on my phone as we are going on holiday next week and I dread to think what would have happened had I not had those. Simply messaging me like the message about the noise would have prepared me. Also, when we came for breakfast I was told I'd only paid for myself. My booking definitely is for one adult and one child so not sure whether this is a problem with hotels app or the link between that and the hotel but there is no way I would eat without my son. Really nice hotel and spa but my visit bookended by an upsetting checkin and problems with breakfast so all ruined
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Stayed 1 night in Jan 2025

10/10 Excellent

Dawn Marie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Roger

Business traveler
Liked: Staff & service, property conditions & facilities
Great staff, food was excellent and service was very professional
Stayed 1 night in Feb 2025

6/10 Okay

Paula

The toilet won’t flush so we had to change rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay at Norton Grange Hotel – Highly Rec

We booked a one-night stay at Norton Grange Hotel while attending a friend’s birthday party nearby and opted for a privilege room at a very reasonable rate. From the moment we arrived, we were pleasantly surprised by the experience. Our stay included access to the leisure facilities and spa, which was a wonderful bonus. The room itself was well-equipped with everything we needed – a fully stocked fridge with soft drinks, a Nespresso machine, and even toiletries like toothbrushes and shavers, in case we had forgotten anything. Breakfast was perfect, with a buffet offering a wide variety of options. We requested poached eggs, which the staff happily prepared fresh for us. The checkout time of 12 PM gave us a little extra time to enjoy the spa before leaving – the perfect way to end our stay. I only wish we had more time to make the most of it, but unfortunately, we had to rush back for my son’s football match. Overall, we had a fantastic stay and would definitely return. Highly recommend Norton Grange Hotel for a relaxing and comfortable getaway!
Stayed 1 night in Jan 2025

8/10 Good

G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025