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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Sports facility
Exterior
Bar (on property)
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Heaton Park
    12 min drive
  • Etihad Stadium
    16 min drive
  • AO Arena
    17 min drive
  • Manchester (MAN)
    31 min drive

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Front of property

The Royal Toby Hotel

Free WiFi
Restaurant
Breakfast available
Business services
4.5 out of 5, Wonderful, (627)
The Royal Toby Hotel

About this property

Mercure Manchester Norton Grange Hotel & Spa

4-star hotel in Castleton
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Rochdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily.
In addition to a full-service spa, Mercure Manchester Norton Grange Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a sauna, and a rooftop terrace. Complimentary self parking is available on site, along with a car charging station.

Mercure Manchester Norton Grange Hotel & Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Grange Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pickwick Bistro - This brasserie serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Grange Restaurant
  • Pickwick Bistro

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 743 reviews" "
Rating 8 - Good. 250 out of 743 reviews" "
Rating 6 - Okay. 134 out of 743 reviews" "
Rating 4 - Poor. 58 out of 743 reviews" "
Rating 2 - Terrible. 35 out of 743 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities
There was a hole in the bed sheet and there was not any sweeteners.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ramaiz

Stayed 2 nights in Aug 2024

6/10 Okay

Andy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Breakfast let down !
Breakfast service and experience was really poor, and the breakfast room itself was terribly outdated and desperate for upgrade which summed it up - overall this had a negative impact on other positive aspects of my stay namely spa, bedroom and the hotel location
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
First Night we arrived at 11.30pm, parking was fine, there’s lots & area looked nice, wasn’t that late but no one at Reception desk, all went downhill from there - told by some member of staff to ring the number left at the Desk but no one answered. Then Phone rang & it was a guest asking for Room Service. When member of staff passed by again we asked her what to do she finally went to look for the Reception person. When he finally turned up asked my first name and then couldn’t find my Keycard, took ages, past Midnight when I finally got to my room. Then at 3.30am the Fire alarm sounds but no message to leave so tried to fall back asleep. Then room looked OK but bathroom was terrible, the screen doesn’t keep water off the floor, the Door had Black mould & for some inexplicable reason there is a Speaker in the Room. The Lockers in the changing rooms are rubbish- most don’t work & there is a flashing light that could give you seizures if you’re epileptic. The Spa was overcrowded at one point but pool was fine. Just the worst stay I’ve had a Mercure Hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Felicity

Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for a lovely stay!
Professional, friendly staff. Immaculate facilities in the spa. Lovely breakfast with a large selection. Super comfortable bed with lush pillows and duvet. Facilities in the room were excellent, wouldn’t hesitate to recommend or return!
Stayed 1 night in Aug 2024

10/10 Excellent

Nabeel

Stayed 7 nights in Aug 2024

8/10 Good

Nabeel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Decent hotel
Stayed 6 nights in Aug 2024

8/10 Good

Abdullah

Stayed 2 nights in Aug 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds uncomfortable
The hotel is fine other than the twin beds and bedding. Twin room one bed very soft one very hard but both poor. Likewise duvets one thick one thin. Very solid as were pillows. Desperately needs improving. Rest of hotel fine.
Stayed 2 nights in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Darren

Business traveler
Liked: Cleanliness
Having work done and not stated on booking
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Stayed 1 night in Aug 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Initially the ground and reception area were inviting. Although I was extremely disappointed with the standard of the rooms. The carpet was covered in stains and very dated. Not 4 Star!! Breakfast was probably the worse I’ve experienced. Eggs were not edible, bacon like cardboard. Coffee machine broke on Sunday and so was the toaster. Disappointing! Spa was lovely though
Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having use of the spa facilities during a stay is perfect.
Stayed 1 night in Jul 2024

6/10 Okay

S

Business traveler
Liked: Staff & service
having work done at the hotel, my room was okay a bit dated but very noisy with Traffic. Food very good, run out of 5 on tap drinks which was also not great.
Stayed 1 night in Jul 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service
Great place! Had an issue with room on last night which ruined sleep. Night porter was lovely but couldn’t fix it during the night but at least he passed it onto the dayshift and offered compensation.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Adhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with all the amenities as mentioned. The pool, spa and gym was spectacular
Stayed 1 night in Jul 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Lovely hotel. Was very clean. Our hairdryer start smoking so reported to reception. Only problem is they are wired in to the wall which doesn't seem safe if once was to be smoking or set alight. Overall had a lovely 2 night stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Irena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and swimmiing pool were highlights. The wine-cooler fridge in the room was a real bonus. There should be more electric sockets in the room, especially by the bedsides. Extra lamps, particularly in the corner by the armchairs, would have been appreciated; as well as stronger bedside reading lamps.
Stayed 4 nights in Jul 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very clean and accommodating staff. Bar and spa are great additions for an enjoyable stay.
Stayed 1 night in Jul 2024