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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Sports facility
Lobby
Bar (on property)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Heaton Park
    ‪12 min drive‬
  • Etihad Stadium
    ‪16 min drive‬
  • AO Arena
    ‪17 min drive‬
  • Manchester (MAN)
    ‪31 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Lobby

Hampton By Hilton Rochdale

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (207)
The price is $84
per night
$100 total
includes taxes & fees
Mar 20 - Mar 21
Hampton By Hilton Rochdale

About this property

Mercure Manchester Norton Grange Hotel & Spa

4-star hotel in Castleton
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Bathrooms include shower/tub combinations.

This Rochdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.
In addition to a full-service spa, Mercure Manchester Norton Grange Hotel & Spa features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a sauna, and a rooftop terrace. Complimentary self parking is available on site.

Mercure Manchester Norton Grange Hotel & Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Grange Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pickwick Bistro - This brasserie serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hindi, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Grange Restaurant
  • Pickwick Bistro

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: GBP 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the health club or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 290 out of 783 reviews
Rating 8 - Good. 260 out of 783 reviews
Rating 6 - Okay. 137 out of 783 reviews
Rating 4 - Poor. 58 out of 783 reviews
Rating 2 - Terrible. 38 out of 783 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Helen

Stayed 2 nights in Nov 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No bedside Table !
Nice hotel however my only complaint was there was no bedside table on the left side of the bed and no bedside lamps so you had to get out of bed to switch the lamp on or off
Stayed 1 night in Nov 2024

10/10 Excellent

Ramaiz

Stayed 1 night in Nov 2024

6/10 Okay

Chris

Traveled with family
It was average
Stayed 2 nights in Nov 2024

10/10 Excellent

Sulman

Traveled with partner
Liked: Cleanliness, staff & service
We had a brilliant stay here, the staff went above and beyond to make our stay more enjoyable, especially Mo, who really looked after us and made it even more special.
Stayed 1 night in Nov 2024

10/10 Excellent

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel was lovely and staff extremely helpful. Our room wasn’t quite ready at check in but staff were very apologetic and gave us complimentary drinks. The room was large and spacious perfect for a family. Food was exceptional.
Stayed 1 night in Nov 2024

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful welcome.
The staff made us extremely welcome and without exception had a smile for us. My wife really raves about the spa. She loved the size of the pool and the jacuzzi.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel lovely spa
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely spa. We were there for a wedding.
Stayed 2 nights in Nov 2024

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Brought my eldest daughter for some 1 on 1 mum/daughter time..from checking in with nancy who was on reception and greeted us with a smile to going to our lovely large room with bath/shower en suite( lovely bonus as we dont have bath at home) enjoyed the spa area which was also spotless n so relaxing..we decided to have a drinks in our room( we took with us) dan on the bar downstairs was lovely enough to supply us with bucket of ice and glasses even though we didnt drink in the bar which was another positive part to our stay.. we will definitely visit more often and highly recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At best a 2* Hotel
This hotel is old and shabby, a bit dilapidated
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohamed Shaheed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in great location, very clean and tidy.
It was amazing. We went for short stay. Still enjoyed the place and atmosphere. Very good location.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Very friendly reception staff great smile.
Stayed 1 night in Oct 2024

4/10 Poor

james

Business traveler
Disliked: Staff & service
what you see isn't what you get
vans parked in front of front door on a night as they get broken it to in carpark. this makes it hard to exit the hotel to get to the carpark and also creates a fire escape hazard. mentioned this to reception but not bothered. stayed in 2 different class of rooms and none as pictured so don't expect the toiletry's pictured in the Privilege room or the 2 chairs and table in the standard room. in restaurant i ordered a starter and main for them to come back half hour later saying the starter wasn't available so i said i would have the main and maybe have cheese board after. i waited and waited for someone to come ask after main and eventually give up
Stayed 1 night in Oct 2024

6/10 Okay

Kamaldeep

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as pleasant as the photos show.
Not as pleasant. Asked for a double room and they put 2 single beds together and they were not even equal. Just useless.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Mecure Norton Grange overnight stay.
Very nice greeting on reception. Only negative we had waited 5 minutes at reception to order a taxi. On arrival the reception lady bypassed myself and my wife to book a bunch of ladies in who had only just arrived. That was more important to her than looking after our needs. She knew we had waited but felt booking in people was more important. She just gave us the taxi number to ring. She even said I need to book these people in first. Even though they had just arrived. My feedback, please get your priorities right. All guests are importing, not just those arriving.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Mixed review
There are some great things about the hotel and some not so good. The great was the staff particularly the receptionists. Spa and room very nice, lovely hot shower. However there was a connecting door between my room 102 and the one next door and no sound proofing, so I could hear their conversations and tv quite clearly. Plus their light shone through into my room. It kept me awake. At dinner I ordered mussels but was given mushrooms. No explanation or apology. It was very nice but not what I ordered. A sign in the restaurant said to wait to be seated but no one came and staff then told me that they weren’t operating that system and you had to order at the bar. That’s fine but you need to say so when people walk in.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another Fabulous Stay
Great check in and the guy was very helpful and told me all about the hotel. I have visited numerous times. I think the bar has be done out. We love the spa and we ate in the restaurant this time and the fish and chips was amazing.
Stayed 1 night in Oct 2024