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Best Western Palmyra Inn & Suites

2.5 star property

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Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Pool
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
$139
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪16 min walk‬
  • Place, Wayne County Fairgrounds
    ‪3 min drive‬
  • Place, Historic Palmyra Museum
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Palmyra Inn & Suites

Palmyra hotel with free breakfast
This smoke-free hotel features a conference center, a hot tub, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a hot tub, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Best Western Palmyra Inn & Suites is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Reviews

Best Western Palmyra Inn & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 539 out of 1013 reviews
Rating 8 - Good. 276 out of 1013 reviews
Rating 6 - Okay. 130 out of 1013 reviews
Rating 4 - Poor. 43 out of 1013 reviews
Rating 2 - Terrible. 25 out of 1013 reviews

Reviews

6/10 Okay

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for a country festival.
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly. Breakfast was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish there was a drinking fountain
Stayed 1 night in Jun 2025

8/10 Good

Lindsay, Athol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked the room with very little expectations, besides it being a place to sleep and get ready for a concert. When we arrived check in was quick and the staff was very friendly, the room was clean and the bed was pretty comfortable. The hotel was 20 mins from the venue and a very reasonable price. I would absolutely stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Troy

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice enough hotel, but not very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need towel bars or hooks to hang up towels and backpacks etc.
Stayed 1 night in Jun 2025

8/10 Good

Levi

Business traveler
Liked: Cleanliness, property conditions & facilities
Staff was somewhat hard to track down when needed for check in/out
Stayed 1 night in May 2025

8/10 Good

Brooke

Liked: Cleanliness, property conditions & facilities
It was clean enough, but the price was crazy for the condition and amenities. The staff were super friendly and that was a highlight. The place3
Stayed 1 night in Jun 2025

8/10 Good

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 2 nights in Jun 2025

6/10 Okay

Rob

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Not so good. Understaffed and room had dirty towels from a previous guest. Desk person did their best. Missing cleaning supplies. Towels were very thin. Poor management. The store was very sparse with no diet sodas or candy. Breakfast was good. No fruit.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Robert

Stayed 1 night in May 2025

8/10 Good

Daniel, Colts Neck

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jami

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff; lovely the breakfast variety--it was fantastic!
Stayed 1 night in May 2025

6/10 Okay

Rebe

Traveled with family
Disliked: Cleanliness
The location of this hotel in Palmyra can't be beat for touring historic sites; however, room 108 was not great. The room had a very musty/ damp smell - we bought and used a full bottle of Febreeze room spray in 2 days. The bathroom was not clean - a dead bug on the shower wall, brown spots that wiped away on the shower floor, a used flosser on the tile floor and other people hair all over (floor, shower, toilet). The toilet flush had to be held down until the tank drained for TP to flush down. The walls of the bathroom and room had stains. The TV semi- worked with lines and glitching out every few minutes. Breakfast was fine but as soon items were gone (yogurt, fruit...) there was no restocking. Beds were fine but pillows were small and lumpy. The inside of the hotel could use new lighting and a deep clean. I'd look elsewhere before booking here.
Stayed 2 nights in May 2025

6/10 Okay

Katie

Traveled with family
Staff was very friendly and helpful. Hotel needs updates. Our room felt dingy. I probably would not stay here again. For the price of the rooms I was hoping for something nicer. Disappointed
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the breakfast was delicious. We enjoyed our stay here.
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

10/10 Excellent

Connie or Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Clean and close to everything. I would stay here again.
Stayed 3 nights in May 2025

8/10 Good

Christopher

Stayed 1 night in May 2025