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Best Western Palmyra Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds
Pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Smith Family Farm
    ‪14 min walk‬
  • Historic Palmyra Museum
    ‪3 min drive‬
  • Wayne County Fairgrounds
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Palmyra Inn & Suites

Palmyra hotel with free in-room WiFi
This smoke-free hotel features a conference center, a hot tub, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a hot tub, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

Best Western Palmyra Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay
Cribs (infant beds) are available for USD 5.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 880 reviews
Rating 8 - Good. 242 out of 880 reviews
Rating 6 - Okay. 104 out of 880 reviews
Rating 4 - Poor. 32 out of 880 reviews
Rating 2 - Terrible. 21 out of 880 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Etiene

Stayed 1 night in Nov 2024

6/10 Okay

Sarah, Brooklyn

Stayed 1 night in Aug 2024

10/10 Excellent

TISHA

Stayed 3 nights in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimberly, New York

Stayed 3 nights in Nov 2024

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, looked after all our needs. Nice clean room and great breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Joselene

Traveled with partner
Spa (hot tub) not in working order and nothing was mentioned about it on the website!
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Liked: Staff & service, room comfort
Fine enough but too much weed!
nice enough place and conveniently located. only issue was the whole floor smelled like weed smoke constantly. almost suffocating.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Staff & service, amenities
rooms are different, but this place is overdue for an upgrade. Carpet on stairs and down the hall shows its age. Beds are comfortable. Sink and mirror are tiny. A little loud sometimes. The doors slam and when children are staying close by and go in and out, the constant door slamming is a real nuisance. The location offers the best convenience for me and I like Best Westerns in general. Again, this needs a major upgrade.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was friendly. Breakfast was so good. Only thing I would improve on is the size of the bathroom sink. It's too small
Stayed 1 night in Nov 2024

8/10 Good

Aric

Stayed 1 night in Nov 2024

6/10 Okay

Philip

Its fine
Stayed 6 nights in Oct 2024

4/10 Poor

Alexandria

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel features a hottub that is out of order, and a broken room heater. So it had a small space heater for the room that didn't quite do the job. A cold night in an over priced room. The continental breakfast was nice and staff is friendly.
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with family
Refund not received
Was unable to attend younger brother passed away. Called Friday morning to cancel and the woman said no problem your all set it’s been canceled. Thought I would get refunded for the both nights or at least Saturday because it was more than 24 hours before yet I received nothing. Just reviewed my bank statement and no refund need to know why
Stayed 2 nights in Sep 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds with easy parking. Bed was wonderful and shower water was HOT. Fitness equipment could use some TLC and hot tub was down for mx, but breakfast was good and I slept very well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, room comfort
King-size beds are KING!
Very convenient location and the rooms were large and comfortable. Loved the King-size beds and the beautiful view just out our window.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Tammy

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Great location, clean, staff was good. No pool to help with time at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rita

Disliked: Staff & service, property conditions & facilities
The hotel room was just OK but not as clean as I would have liked. Breakfast was not great neither. The only good thing was it was quiet but too far out and no amenities near by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024