See all properties

Best Western The Inn At Rochester Airport

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Vending machine
Exterior
Ballroom
Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
395 Buell Road, Rochester, NY, 14624
  • University of Rochester
    4 min drive
  • Strong Memorial Hospital
    4 min drive
  • Highland Park
    6 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min walk

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Ballroom

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Fairfield Inn Marriott Rochester Airport

Breakfast included
Parking included
Free WiFi
Air conditioning
4.2 out of 5, Very Good, (814)
The price is $210
per night
$239 total
includes taxes & fees
Dec 7 - Dec 8
Fairfield Inn Marriott Rochester Airport

About this property

Best Western The Inn At Rochester Airport

Rochester hotel close to University of Rochester
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western The Inn At Rochester Airport offers 59 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western The Inn At Rochester Airport is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 369 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jesus

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I will not stay there again. The electric switches do not work and they do not even have a chair for the desk.
Stayed 1 night in Aug 2024

10/10 Excellent

Xiaozhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Hayoung

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub drain doesn’t work and asked fix but no body fix. No working tv. No cleaning daily. Bedding dirty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Silver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lemoine

Traveled with family
Disliked: Staff & service
Don’t like services
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, breakfast was well stocked, and we made it to our 7am flight with no difficulty (which is how we chose the hotel).
Stayed 2 nights in Aug 2024

6/10 Okay

Iulia Barna

Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small, but the king bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and close to the airport. Great airport shuttle service. Quiet, clean and comfortable room. I felt very safe here.
Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities
Wasn’t very good.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Convenient to airport.
We stayed one night because we had an early flight. It was good The people were friendly. We parked.
Stayed 1 night in Aug 2024

10/10 Excellent

Nachimuthu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly
Stayed 1 night in Aug 2024

10/10 Excellent

RC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful with suggestions on places to eat, and after we got in our room, they called to check on us to make sure everything was to our expectations
Stayed 1 night in Jul 2024

10/10 Excellent

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Aug 2024

4/10 Poor

Letitia, Albuquerque

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

donald

Liked: Cleanliness, staff & service, property conditions & facilities
No dining. Limited staff. One person running front desk and providing shuttle service to airport
Stayed 1 night in Aug 2024

2/10 Terrible

Chinaemerem

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I believe it’s family owned. This place seriously needs upgrades. Rooms are dirty, spider webs all over the windows and walls. Bed felt like wood. Bed frame dusty. $175 a night for this was a rubbery. Don’t let the picture fool you. This place should be $50 room a night. Don’t waste your money.
Stayed 1 night in Aug 2024

10/10 Excellent

Donnell

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 3 nights in Jul 2024

8/10 Good

Veronica

Stayed 1 night in Jul 2024

6/10 Okay

Michele

Liked: Staff & service, property conditions & facilities
sheets had a stain on them and there was hair in the bathtub and bathroom floor was not that clean ohter than that is was good
Stayed 1 night in Jul 2024

4/10 Poor

Carey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Asked for tip but in 3 days only emptied garbage once, made bed once, no other services. Luggage trolleys taped together. Elevators smelled of smoke. Lobby bathroom out of order for 3 days. Elevator floors dirty and sticky. Room charging station did not work. 1 microwave on the floor next to almost empty vending machine
Stayed 3 nights in Jul 2024

6/10 Okay

Ken

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Literally no one at the front desk when I arrived (around 12:30 am). Had to wait about 15 minutes, wondering the entire time whether or not I actually had a place to sleep after a long day on the road. Turns out they only have one person at night, and that person was driving the airport shuttle van. When he arrived, someone else from the van expressed surprise that he was supposed to do both jobs, and the employee said “It’s fine, no one ever arrives at night anyway, the hotel is always fully occupied by 10”. Which obviously isn’t true, I was standing right there. Entryway carpet in the stairs was so infused with old grime it looked like it had been used at an oil change shop in the garage. Room had a strange musty smell but seemed clean otherwise. Whole place gave off a shabby and not quite fully clean vibe. Breakfast area was too tiny for the size of the hotel, and had people jostling each other to try and get food.
Stayed 1 night in Jul 2024

8/10 Good

Summer

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Lincoln

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were subpar. The sanitary conditions of the shower were unsatisfactory, requiring a thorough cleaning. Additionally, the sink exhibited a leak, and the TV screen was visibly damaged, likely from impact, rendering only half of the screen functional. Despite being a non-smoking property, individuals congregated at the hotel entrance to smoke, permeating the vicinity with the smell of cigarettes. This was highly unpleasant, and given the circumstances, a partial refund would be appropriate. Furthermore, the bathroom door lock was non-operational, highlighting the necessity for property renovation to address these issues.
Stayed 1 night in Jul 2024