Best Western The Inn At Rochester Airport

2.5 star property

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Property amenity
Vending machine
Lobby
Individually furnished, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
$103
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western The Inn At Rochester Airport

Rochester hotel close to University of Rochester
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Best Western The Inn At Rochester Airport is a smoke-free property.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Reviews

Best Western The Inn At Rochester Airport Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 393 out of 1007 reviews
Rating 8 - Good. 283 out of 1007 reviews
Rating 6 - Okay. 168 out of 1007 reviews
Rating 4 - Poor. 88 out of 1007 reviews
Rating 2 - Terrible. 75 out of 1007 reviews

Reviews

6/10 Okay

Maekeda

Stayed 1 night in Aug 2025

4/10 Poor

Ai Yun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room conditions are not good
Stayed 2 nights in Aug 2025

6/10 Okay

Mitchel

Business traveler

Not very personable staff encounter

Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Nothing unique. Served the purpose for a 12 hr stay. That’s about all. No microwave in room. Vending machine not working.
Stayed 1 night in Aug 2025

10/10 Excellent

gary

Kinda bad looking area and parking lot for leaving vehicles there during a trip
Stayed 1 night in Aug 2025

10/10 Excellent

Candaisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

Front desk personnel was friendly and kind. Very welcoming. I was there for just one night at the airport. Please thank them for me, as I left at 3:30 a.m. for 6 a.m. flight.
Stayed 1 night in Aug 2025

8/10 Good

Sadie, St George

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Great staff and assistance! Thank you
Stayed 1 night in Aug 2025

2/10 Terrible

Barry

Stayed 3 nights in Aug 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Stayed 1 night in Aug 2025

6/10 Okay

Marissa

Stayed 1 night in Aug 2025

2/10 Terrible

Karen

Liked: Cleanliness, staff & service
No vending machines, area is sketchy ex: I ordered food from a restaurant and the Uber drivers stole the food both times. For $148 per night there should at least be vending machines.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Ali Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for overnight stay prior to an early flight. They have a shuttle service, as well.
Stayed 1 night in Aug 2025

6/10 Okay

Abigail, Wilmington

Business traveler
Cheap and close to the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable room and great staff. Made it easy to take a 5 minute shuttle to departures - perfect for early flight!
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn Inez

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 2 nights in Aug 2025

10/10 Excellent

King Wai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing Yogurt.
Stayed 2 nights in Jul 2025

10/10 Excellent

King Wai

Clean
Stayed 1 night in Jul 2025

10/10 Excellent

scott

Stayed 1 night in Jul 2025

4/10 Poor

Jeff

Liked: Cleanliness
Disliked: Property conditions & facilities
Really worn down and time travel back.
Stayed 1 night in Jul 2025

8/10 Good

Jeanne

Traveled with family and small children, Traveled with family
Appreciate the upgrade . The room was clean . Easy check in and check out . But Main areas need updated . And didn’t seem clean
Stayed 1 night in Jul 2025