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Oakfield Hotel & Suites, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oakfield Hotel & Suites, Ascend Hotel Collection

Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Free buffet breakfast
Property amenity
Bathroom sink
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
2729 Monroe Ave, Rochester, NY, 14618
  • Pittsford Plaza
    11 min walk
  • Basha Mediterranean Eatery
    2 min walk
  • Rochester Station
    8 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    11 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 1
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is $110
per night
$125 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Oakfield Hotel & Suites, Ascend Hotel Collection

Rochester hotel with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite.
Oakfield Hotel & Suites, Ascend Hotel Collection offers 43 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Oakfield Hotel & Suites, Ascend Hotel Collection is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Rochester
Comfort Inn Rochester
Comfort Inn Rochester Monroe Avenue Hotel
Comfort Inn Monroe Avenue Hotel
Comfort Inn Rochester Monroe Avenue
Comfort Inn
Comfort Inn Rochester Monroe Avenue
Clarion Pointe Rochester Monroe Avenue Hotel
Clarion Pointe Rochester Monroe Avenue Rochester
Clarion Pointe Rochester Monroe Avenue Hotel Rochester
Clarion Pointe Rochester Monroe Avenue
Oakfield Hotel & Suites, Ascend Hotel Collection Hotel
Oakfield Hotel & Suites, Ascend Hotel Collection Rochester
Oakfield Hotel & Suites, Ascend Hotel Collection Hotel Rochester

Oakfield Hotel & Suites, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 628 reviews" "
Rating 8 - Good. 198 out of 628 reviews" "
Rating 6 - Okay. 99 out of 628 reviews" "
Rating 4 - Poor. 66 out of 628 reviews" "
Rating 2 - Terrible. 46 out of 628 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert, Union City

Disliked: Property conditions & facilities
The bed was clean. The furnishings are in poor shape. Expensive for the quality of the building.
Stayed 1 night in Aug 2024

6/10 Okay

Jacqueline

Traveled with family
Disliked: Property conditions & facilities, room comfort
This hotel is average. Definitely not worth the price but I was in a bind after car trouble during college move-in. I have stayed in much nicer hotels at a lower price. I was supposedly getting a “last minute deal” too. The breakfast was again far below what is provided in previously mentioned nicer hotels at less price. We had the option of cereal, granola bars, Otis spunkmyer muffins, and a piece of fruit with orange juice or coffee. The room itself lacked a dresser and there was garbage under the fridge. The fan and AC was extremely loud. And the blinds did not keep out the sun. The best part was the “cool looking” floors.
Stayed 1 night in Aug 2024

10/10 Excellent

Mirna K

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly , clean
Stayed 1 night in Aug 2024

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not available they leave a number upfront. Rooms are in bad shape furniture scratched and discolored. No hygiene products available. Breakfast was awful dry items and the container came out dirty.
Stayed 1 night in Aug 2024

10/10 Excellent

Calen

Stayed 2 nights in Jul 2024

6/10 Okay

susan H, Bossier City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wasn’t what I expected. Bathroom was small. No elevator
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. Passing through on our way home
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Work Stay
Room was very clean but the bathtub and toilet sink wasn’t draining well at all. Took a shower and the water level came up mid calf due to poor drainage. Bed was comfortable and AC unit worked well. 2nd floor was quiet, breakfast was minimal and okay.
Stayed 2 nights in Jul 2024

6/10 Okay

Ilona

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Has the potential to be a great hotel. The cleaning in the bathroom needs some improvement.
Stayed 1 night in Jul 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

yasmin

Stayed 2 nights in Jul 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

2/10 Terrible

Aandréa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Jacob

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER
It was an absolutely horrible experience I would never recommend this hotel to my worst enemy
Stayed 1 night in Jun 2024

4/10 Poor

Bridgette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guys in front desk were so kind and helpful. Nice hotel, and clean and safe .
Stayed 3 nights in Jun 2024

10/10 Excellent

Ariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was super friendly and helpful. We felt very welcome. I loved all of the fresh fruit available downstairs. The rooms were very effiecnt and the makeup mirror was perfect. The only downside here was the lack of an elevator, but the hotel wa only 2 stories, so the stairs weren't much of a problem. Thanks for a great stay!
Stayed 2 nights in Jun 2024

8/10 Good

Autumn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing
Front desk is so friendly and helpful! Refreshing.
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Yaakov B

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Veronie

Liked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Hailee Renee

Business traveler
Liked: Cleanliness, staff & service
Very nice staff and clean. The floors are a concrete material that don’t absorb sound very well, and I could hear conversations in the next room very clearly. Stayed there twice, and the second time I didn’t have neighbors and it was great.
Stayed 2 nights in May 2024

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024