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Comfort Inn & Suites West - Medical Center

3.0 star property

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Photo gallery for Comfort Inn & Suites West - Medical Center

Indoor spa tub
Lobby
Premium bedding, pillowtop beds, desk, blackout drapes
Breakfast area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Laundry
$112
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
2005 Commerce Drive, NW, Rochester, MN, 55901
  • Place, Badger Ridge Park
    ‪11 min walk‬
  • Place, Cascade Meadow Wetlands and Environmental Science Center
    ‪16 min walk‬
  • Place, Douglas State Trail Head Rochester
    ‪2 min drive‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard King Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Non-Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen Room, Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 349 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Two Queen, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite King with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King with Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard King Room, Fully Handicap, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Fully Handicap, Non-Smoking

  • 349 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Disabled Accessible, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard King Room, Hearing Accessible, Non-Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite King Bed with Sofa Bed, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 369 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Extra Wide King Suite with Sofa Bed, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Extra Wide King Suite with Sofa Bed, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

  • 369 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites West - Medical Center

3-star Rochester hotel close to Cascade Meadow Wetlands and Environmental Science Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Inn & Suites West - Medical Center provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.

Comfort Inn & Suites West - Medical Center is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester

Comfort Inn & Suites West - Medical Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 325 out of 524 reviews
Rating 8 - Good. 139 out of 524 reviews
Rating 6 - Okay. 34 out of 524 reviews
Rating 4 - Poor. 20 out of 524 reviews
Rating 2 - Terrible. 6 out of 524 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Donald

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected.
Stayed 2 nights in Sep 2025

10/10 Excellent

Randy

Stayed 1 night in Sep 2025

8/10 Good

Kellie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Overall kid friendly, however no cribs available, which was a bummer. Pretty clean overall and having that extended room with the pullout sofa bed was very nice. My 18 month old got fussy and didn’t want to sleep one night, so I took her to the lobby so that I didn’t disturb other guests, and the front desk staff were so kind to make sure I was okay, comfortable, etc. overall a lovely stay with excellent staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Lisa’s wedding

We were here for a wedding of close friends.
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Nice, Clean

It is convenient to Mayo, in a nice area, with free parking, and clean. We liked it so much we booked it twice in a month.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Todd A

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk gal during check-in was excellent. She was friendly, courteous, and efficient. I stay here for my annual appointment at Mayo for many reasons, but really appreciate a friendly smile when I arrive.
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just overnght to meet family. Very comfortable stay with everything we needed. I did wish they had some streaming options, however.
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Traveled with family
Liked: Staff & service, property conditions & facilities
We had a room on first floor and it was nice and quiet. The room was spacious and clean. The breakfast was ample and filled us up. My one critique was no shower soap. I mentioned to the front desk and they said we were to use the bar sink soap for the shower as well. I explained that was a poor option. They said no option to obtain shower soap from their supplier… weird! I would suggest this hotel for anyone needed a clean place to stay wheel down in Rochester. They also offer a shuttle to Mayo!
Stayed 1 night in Jul 2025

6/10 Okay

Patrycja

Liked: Cleanliness
Disliked: Staff & service
Front desk was always unattended and we had to wait for someone to come out. Staff was rude and not very helpful… Room was clean, breakfast average at best!
Stayed 2 nights in Jul 2025

8/10 Good

Kaileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Felt safe. Near strip malls, Costco, fast food. Staff was very helpful..needed coins for laundry. Hot tub & pool clean. Beds firm & comfy.
Stayed 2 nights in Jul 2025

10/10 Excellent

JOCELYN, RIVER FALLS

Stayed 2 nights in Jul 2025

10/10 Excellent

Devin

Stayed 1 night in Jul 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I made my reservation, Michael at check-in noted issues with my reservation…something about voice Authorization. I had reserved using one card, and was trying to pay with another. Nothing out of the ORIF in art. Jade manager on speaker phone, wasn’t sure what was happening either. I ended up having a family member pay, which squared things up…but unsure why I needed voice authorization? Nice place and people.
Stayed 1 night in Jul 2025

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This checked off all the boxes for a trip to the Mayo Clinic. The breakfasts had a variety of choices. The convenience of regular shuttles to the clinic, amidst the construction there, proved to be remarkably stress free. All staff were welcoming.
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The beds were hard and very high off the ground so difficult to get into. Pool and hot tub were broken and had been for a while
Stayed 4 nights in Jul 2025

10/10 Excellent

Barbara

Stayed 3 nights in Jun 2025

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a Mayo visit

Nice hotel. A little wear and tear on the hallways. Bed was super comfortable. Not a lot of counter space in bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was great and I loved having a shuttle that had the hotel name on it for when it picked me up from Mayo!
Stayed 2 nights in Jun 2025

10/10 Excellent

MATT

Stayed 1 night in Jun 2025

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Liked the price. Comfortable bed. Not very friendly.. bath wouldn’t drain. Only one bar of soap. Things like that will probably preclude from staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025