3-star Rochester hotel close to Cascade Meadow Wetlands and Environmental Science Center
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.
Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Inn & Suites West - Medical Center provides a hot tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.
Comfort Inn & Suites West - Medical Center is a smoke-free property.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free extended parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Things to do
Gym
Indoor pool
Spa tub
TV in common areas
Family friendly
Free crib
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site
More
Banquet hall
Built in 2015
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free crib
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Property is also known as
Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester
Comfort Inn & Suites West - Medical Center Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 273 out of 434 reviews
10 - Excellent
273
Rating 8 - Good. 114 out of 434 reviews
8 - Good
114
Rating 6 - Okay. 23 out of 434 reviews
6 - Okay
23
Rating 4 - Poor. 19 out of 434 reviews
4 - Poor
19
Rating 2 - Terrible. 5 out of 434 reviews
2 - Terrible
5
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Poor
Patricia
Nov 22, 2024
Patricia
Stayed 1 night in Nov 2024
10/10 Excellent
Virginia
Nov 17, 2024
Liked: Cleanliness, staff & service, room comfort
Great Hotel
Amazing stay as always at this hotel. Clean and close to the action.
Rooms were ok but public areas are in pretty bad shape, the pool was not open which was not known when I booked, the elevator would not go higher than the 3rd floor d/t a mechanical issue. The chairs in the dining area are severely worn and the walls in public spaces badly need painted. The location was great but the quality of the building will keep me from staying here again. Usually I have great luck with Comfort Inn
Traveled with family and small children, Traveled with partner, Traveled with family
Jul 28, 2024
Liked: Cleanliness, staff & service
Very disappointed to find out that the pool is currently closed for renovations (as of JULY 2024). There was no mention of this until we arrived and saw a sign on the front desk!!!! Able to use the pool next door - but NO HOT TUB. Extrememly disappointed in this as those were the only things we wanted out of our mini vacay - a pool for the kids & hot tub for my hubs and I to relax.