3-star Rochester hotel close to Cascade Meadow Wetlands and Environmental Science Center
Along with a fitness center, this smoke-free hotel has a business center and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.
Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary uncovered self parking is available on site.
Comfort Inn & Suites West - Medical Center is a smoke-free property.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free extended parking on site
Free RV/bus/truck parking on site
Limited onsite self parking
Wheelchair-accessible parking and van parking available
Things to do
Gym
TV in common areas
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs on site
More
Banquet hall
Built in 2015
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Free crib
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from December 30 2025 to February 28 2026 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Property is also known as
Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester
Comfort Inn & Suites West - Medical Center Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A comfortable bed and a good breakfast as well. We appreciate that there is a free shuttle to Mayo, great restaurant next to the hotel and a noon checkout.
Great stay outside of downtown, yet still not too far from Mayo. Nice to be able to hop on the free shuttle. Breakfast buffet was good! Excellent restaurant/patio on site as well!
Overall kid friendly, however no cribs available, which was a bummer. Pretty clean overall and having that extended room with the pullout sofa bed was very nice.
My 18 month old got fussy and didn’t want to sleep one night, so I took her to the lobby so that I didn’t disturb other guests, and the front desk staff were so kind to make sure I was okay, comfortable, etc.
overall a lovely stay with excellent staff
The front desk gal during check-in was excellent. She was friendly, courteous, and efficient. I stay here for my annual appointment at Mayo for many reasons, but really appreciate a friendly smile when I arrive.
We had a room on first floor and it was nice and quiet. The room was spacious and clean. The breakfast was ample and filled us up. My one critique was no shower soap. I mentioned to the front desk and they said we were to use the bar sink soap for the shower as well. I explained that was a poor option. They said no option to obtain shower soap from their supplier… weird! I would suggest this hotel for anyone needed a clean place to stay wheel down in Rochester. They also offer a shuttle to Mayo!
Katherine
Stayed 1 night in Jul 2025
6/10 Okay
Patrycja
Jul 28, 2025
Liked: Cleanliness
Disliked: Staff & service
Front desk was always unattended and we had to wait for someone to come out. Staff was rude and not very helpful… Room was clean, breakfast average at best!