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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Suite (2 Queen Beds and 1 Sofa Bed ) | Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee service
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$96
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Place, Veterans Memorial Park
    ‪10 min walk‬
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Fair and Expo Center
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Rochester hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Suites Rochester Henrietta University Area features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Comfort Suites Rochester Henrietta University Area is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 11:00 PM

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 295 out of 1004 reviews
Rating 8 - Good. 237 out of 1004 reviews
Rating 6 - Okay. 179 out of 1004 reviews
Rating 4 - Poor. 136 out of 1004 reviews
Rating 2 - Terrible. 157 out of 1004 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Thomas

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Terrance

Stayed 1 night in Oct 2025

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities
The only thing strange was that the room card holder was sticky. Otherwise, great stay.
Stayed 1 night in Oct 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was accommodating clean and friendly service. There were only a few things that I was disappointed about. 1.) I was charged a parking fee the day after I checked out this was not told to me and I felt it to be rediculous for the amount of money paid for one night to be charged a parking fee in the hotel parking lot. 2.) the pool was not heated it was too cold. Other than that I had no issues check in was pretty easy and fast.
Stayed 1 night in Oct 2025

10/10 Excellent

roberto

Stayed 1 night in Oct 2025

8/10 Good

Samantha

Stayed 1 night in Oct 2025

4/10 Poor

Shazia

Business traveler, Traveled with family
Liked: Cleanliness
It is very outdated hotel but it is clean. Rooms are spacious but furniture and carpet are old. There was a pesticide or chemical smell in the elevator and the corridor when we arrived. Beds were also average.
Stayed 1 night in Oct 2025

8/10 Good

michael

Stayed 1 night in Oct 2025

8/10 Good

Tawny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a place to sleep with breakfast close to RIT
Stayed 2 nights in Oct 2025

2/10 Terrible

Jaime

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room
Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Terrible chairs in breakfast room. Plastic peeled off 99%
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was average...always out of fruit but waffles were nice Room was spacious and clean. All staff that we encountered were very pleasant. Parking was easy but watch out for potholes.Pool was nice but cold
Stayed 3 nights in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family stayed two nights and even entertained our grandson, who is local, in our suite. We were so pleasantly impressed with the care, cleanliness, and intent to please!
Stayed 2 nights in Oct 2025

8/10 Good

Josh

Liked: Cleanliness, property conditions & facilities
Good place
Stayed 2 nights in Oct 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice for the price
Stayed 1 night in Oct 2025

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and clean room.

The staff here is always so wonderful and accommodating. Anything I need they get it for me. And my room is absolutely perfect. I try to get the same wheelchair accessible room.Every time I come.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise Lee

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dnejeowb
Stayed 1 night in Oct 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean but the latch on the door had been broken off. Also appears the door was broken before
Stayed 2 nights in Oct 2025

6/10 Okay

Lance, Manchester

Traveled with family and small children
Disliked: Cleanliness
Varied. Internet was spotty at best.
Stayed 6 nights in Oct 2025

6/10 Okay

Kirsten

Liked: Staff & service
Disliked: Cleanliness
Street lights out in parking lot.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We have stayed here many years, last year there was no hot water in our room, told 3 people with nothing done and no one really seemed to care. Then we were double billed for both rooms, took several tries to get that resolved. Thought I'd give them another try because of years before everything was good. This year we checked in dropped our stuff in the room and immediately left to meet friends came back at midnight exhausted and pulled the extremely wrinkled comforter and sheet back only to find hairs and fuzzies in the bed. Went to the bathroom and found a used towel hanging on the back of the door. UGH Too tired to contact front desk at that time....should have because slept terrible thinking things were crawling on me.
Stayed 1 night in Oct 2025

8/10 Good

Kartik

Stayed 2 nights in Oct 2025

8/10 Good

Genie

Traveled with family and small children
Liked: Staff & service, amenities
The price was a little more than I would like to pay for the conditions of the place. It was pretty run down. But we needed a room that fit 5 people and wanted a pool. It was perfect for that. The bedding was clean and the staff were friendly. The breakfast was ok, could have had more options, there wasn’t much that I liked. But I’m picky. The kids liked the waffle maker. The pool was nice, well taken care of and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, room comfort
Need more options
Stayed 1 night in Oct 2025