Comfort Suites Rochester Henrietta University Area
Rochester hotel with free weekday breakfast
A fitness center, coffee/tea in a common area, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a picnic area, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.
Comfort Suites Rochester Henrietta University Area is a smoke-free property.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
RV/bus/truck parking on site
Food and drink
Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
Grocery/convenience store
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Safe at front desk
Guest services
Dry cleaning/laundry service
No housekeeping service
Business services
Computer station
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
Pay movies
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester
Comfort Suites Rochester Henrietta University Area Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had a problem with my room and it was fixed very fast
mark
Stayed 2 nights in Dec 2024
4/10 Poor
Fridoon
Dec 9, 2024
Disliked: Cleanliness
sheets and pillows were not clean we cancelled and went to another hotel
Fridoon
Stayed 1 night in Dec 2024
4/10 Poor
angela, Fleetwood
Traveled with family
Dec 9, 2024
Disliked: Cleanliness
The floors in the hallway were dirty and appeared as if they had not been vacuumed in months.
Other guests were up all night running in the hall and knocking on doors.
angela
Stayed 2 nights in Dec 2024
8/10 Good
Nyaiyah
Traveled with partner
Dec 8, 2024
Liked: Staff & service
The room we had lights in the bathroom were flickering the entire time. The room itself was not inspected or cleaned well as we found cheese puffs and a baby bottle in the fridge. You can hear the doors slam all nights
Nyaiyah
Stayed 2 nights in Dec 2024
2/10 Terrible
Verified traveler
Traveled with family
Dec 6, 2024
Disliked: Staff & service
Nasty hotel
This hotel had a terrible policy. I had booked the stay on Hotels.com. About an hour after I booked it, I was advised that the meeting was adjourned a week. I called up and they said they couldn't change it because it was through Hotels.com. Hotels.com said they would change it, but after spending an hour on the the phone and going through everything, they hung up on me. After not being able to get back through to Hotels.com I called this nasty hotel and they refused to help. They said it was their policy. Well, their policy stinks. I will never go to their hotel again.
I like the convenience from RIT, staffs are friendly, room is comfortable and clean, just one thing put me a little disappointed: lost and found - I stayed in Rm 117 on 11/3/24-11/4/24, I found I left my tablet on bed when I on the way back, I was thinking since I would stay on 12/1/24, I would get it from L&F, the house keeper definitely would turn in to the front, but disappointely to know when I asked the front, staff told me their house keepers never turn in electrical l&f, when they decided to turn in something, would be old clothes only.
It was great from the time I checked in. It was clean and very cozy. The pool area was clean and warm. I loved it here and will be staying here again in the near future.
Required room change due to conditions of suite that was assigned at check-in.
Albert
Stayed 1 night in Nov 2024
4/10 Poor
GLENN
Nov 25, 2024
Liked: Room comfort
Disliked: Cleanliness
Not great
Room was Ok, but we did not notice until morning that there was no shower curtain. Lobby and hallways were dirty and smelly. Breakfast was Ok. Standard free breakfast.
The door to our room was difficult to open because is rubbed on the frame of the door, and hallways smelled like marijuana.
Our room was warm and very comfortable. It was clean and the housekeepers made us a couple of washcloth designs. Very nice. Breakfast was good and well maintained. Staff were very pleasant and helpful.