Comfort Suites Rochester Henrietta University Area
Rochester hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.
Comfort Suites Rochester Henrietta University Area is a smoke-free property.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Uncovered self parking on site (USD 5 per stay; includes in/out privileges)
RV/bus/truck parking on site
Food and drink
Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
Grocery/convenience store
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Safe at front desk
Guest services
Dry cleaning/laundry service
No housekeeping service
Business services
Computer station
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
More
3 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
Pay movies
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester
Comfort Suites Rochester Henrietta University Area Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 295 out of 1004 reviews
10 - Excellent
295
Rating 8 - Good. 237 out of 1004 reviews
8 - Good
237
Rating 6 - Okay. 179 out of 1004 reviews
6 - Okay
179
Rating 4 - Poor. 136 out of 1004 reviews
4 - Poor
136
Rating 2 - Terrible. 157 out of 1004 reviews
2 - Terrible
157
6.8/10
Cleanliness
7.2/10
Staff & service
6.6/10
Amenities
6.4/10
Property conditions & facilities
Reviews
8/10 Good
Thomas
Nov 4, 2025
Liked: Cleanliness
Thomas
Stayed 1 night in Nov 2025
10/10 Excellent
Terrance
Nov 2, 2025
Terrance
Stayed 1 night in Oct 2025
8/10 Good
Jon
Traveled with family
Oct 31, 2025
Liked: Cleanliness, staff & service, amenities
The only thing strange was that the room card holder was sticky. Otherwise, great stay.
Everything about the hotel was accommodating clean and friendly service. There were only a few things that I was disappointed about. 1.) I was charged a parking fee the day after I checked out this was not told to me and I felt it to be rediculous for the amount of money paid for one night to be charged a parking fee in the hotel parking lot. 2.) the pool was not heated it was too cold. Other than that I had no issues check in was pretty easy and fast.
Tina
Stayed 1 night in Oct 2025
10/10 Excellent
roberto
Oct 29, 2025
roberto
Stayed 1 night in Oct 2025
8/10 Good
Samantha
Oct 27, 2025
Samantha
Stayed 1 night in Oct 2025
4/10 Poor
Shazia
Business traveler, Traveled with family
Oct 26, 2025
Liked: Cleanliness
It is very outdated hotel but it is clean. Rooms are spacious but furniture and carpet are old. There was a pesticide or chemical smell in the elevator and the corridor when we arrived. Beds were also average.
Breakfast was average...always out of fruit but waffles were nice Room was spacious and clean. All staff that we encountered were very pleasant. Parking was easy but watch out for potholes.Pool was nice but cold
Our family stayed two nights and even entertained our grandson, who is local, in our suite. We were so pleasantly impressed with the care, cleanliness, and intent to please!
The staff here is always so wonderful and accommodating. Anything I need they get it for me. And my room is absolutely perfect. I try to get the same wheelchair accessible room.Every time I come.
We have stayed here many years, last year there was no hot water in our room, told 3 people with nothing done and no one really seemed to care. Then we were double billed for both rooms, took several tries to get that resolved.
Thought I'd give them another try because of years before everything was good.
This year we checked in dropped our stuff in the room and immediately left to meet friends came back at midnight exhausted and pulled the extremely wrinkled comforter and sheet back only to find hairs and fuzzies in the bed. Went to the bathroom and found a used towel hanging on the back of the door. UGH Too tired to contact front desk at that time....should have because slept terrible thinking things were crawling on me.
Diane
Stayed 1 night in Oct 2025
8/10 Good
Kartik
Oct 18, 2025
Kartik
Stayed 2 nights in Oct 2025
8/10 Good
Genie
Traveled with family and small children
Oct 17, 2025
Liked: Staff & service, amenities
The price was a little more than I would like to pay for the conditions of the place. It was pretty run down. But we needed a room that fit 5 people and wanted a pool. It was perfect for that. The bedding was clean and the staff were friendly. The breakfast was ok, could have had more options, there wasn’t much that I liked. But I’m picky. The kids liked the waffle maker. The pool was nice, well taken care of and clean.