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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Coffee service
Desk, laptop workspace, blackout drapes, iron/ironing board
Pool
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Monroe Community College
    ‪3 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • University of Rochester
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Rochester hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Rochester Henrietta University Area is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 282 out of 999 reviews
Rating 8 - Good. 256 out of 999 reviews
Rating 6 - Okay. 177 out of 999 reviews
Rating 4 - Poor. 138 out of 999 reviews
Rating 2 - Terrible. 146 out of 999 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

prabhjyot

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We went for 1 night and its so so so noisy when even anyone close door u can hear that me and my kids cannot even sleep co, of noise plus bed had stains idk if it was clean or no.never coming again in this hotel or i should say motel according to our experience
Stayed 1 night in Feb 2025

10/10 Excellent

Suehi

Liked: Cleanliness
Just pass
Stayed 1 night in Dec 2024

2/10 Terrible

Kayla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfied

The front desk person said maybe a total of 5 words, our room had so much damage and of course i took photos for proof, stained couches, no extra towels at the pool. Any time a door opened or shut it would slam our door and the peoppe upstairs were up being loud all night.
Stayed 1 night in Jan 2025

6/10 Okay

Cynthia

Traveled with partner
Disliked: Property conditions & facilities
We got a dirty room we able to move hotel very dated and not clean
Stayed 1 night in Jan 2025

8/10 Good

Mohsin, Falls Church

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience
Stayed 2 nights in Jan 2025

10/10 Excellent

jin tong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

4/10 Poor

Bruce

Traveled with family
Disliked: Staff & service, property conditions & facilities

Only if you have to

The floors were dirty and not mopped in the 3 days we were there. The gym eqipment was all broken and not useable, most of the weights were missing. There is supposed to be oatmeal for breakfast but there was none beause "no one ordered it" This hotel is ok if you want something cheap in all regards
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Huangliangzi

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

The toilet didnt flush and the back / top of the toilet was partially off as if someone was trying to fix it. Garbage was left on floor underneath sink. I found bugs in my bed and after all that i left my eye glasses there and when i called i was told no glasses were found. Those frames alone cost me $300 so im sure housekeeping kept them. Will never return there again!
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Okay place
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not great

Hotel was not well maintained, it shows it's age. Our room had a rotten orange beside the sofa. Not sure how many days it's been sitting there. Had a bunch of fruit flys in the room as a result. Room was also very very dry.
Stayed 1 night in Jan 2025

2/10 Terrible

Nichole

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They lie about deposits... Itsbon eprice unill u get there and then it went up...
Stayed 1 night in Jan 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service oriented staff

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Friendly staff and good location.

Staff was extremely helpful, friendly and professional. Room was very clean. The building was a little worn and could use some TLC (ceiling in bathroom needed a patch), but we would stay there again.
Stayed 1 night in Jan 2025

6/10 Okay

Melissa

Liked: Property conditions & facilities
Nice breakfast but stalkers allowed to break in my room while I was asleep
Stayed 2 nights in Jan 2025

6/10 Okay

Suzanne K.

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The stay was overall satisfactory, but the room had clearly not been cleaned before we stayed in it - there were pubic hairs in the bathtub as well as a partially used bar of soap. Despite having a three night reservation, our room keys stopped working after the first night and had to be reprogrammed the next morning to be useable. The staff were friendly and helpful, and the continental breakfast was very good.
Stayed 3 nights in Jan 2025

8/10 Good

timothy

Liked: Cleanliness, staff & service, room comfort
only there to sleep before a flight, everything was fine. large room quiet
Stayed 1 night in Jan 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expected quality as usual

Stayed 3 nights in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stores are everywhere
Stayed 4 nights in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping
Stayed 4 nights in Dec 2024

8/10 Good

Beth

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Eric

Traveled with group
Liked: Staff & service, amenities
There is an indoor pool which was unexpected for a hotel of this caliber.
Stayed 2 nights in Jan 2025