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Comfort Suites Rochester Henrietta University Area

2.5 star property

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Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Free daily on-the-go breakfast
Coffee service
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk
$96
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • University of Rochester
    ‪7 min drive‬
  • Rochester Institute of Technology
    ‪8 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 372 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Rochester Henrietta University Area

Rochester hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has self parking and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is not available.
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Comfort Suites Rochester Henrietta University Area is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per stay; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per stay (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

6.8
Rating 10 - Excellent. 274 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 182 out of 1007 reviews
Rating 4 - Poor. 143 out of 1007 reviews
Rating 2 - Terrible. 154 out of 1007 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place to stay

I always stay at comfort suites when i'm traveling through new york. The staff is great they have everything you want and there's a lot nearby. And they have a good breakfast.
Stayed 1 night in May 2025

2/10 Terrible

elaine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible place.

Firstly they charge you for parking and they take $150.00 for deposit for any damages to property after you leave. The toilets could not flush until the following morning .no water going into the toilet tank. I would not recommend any one there.
Stayed 2 nights in May 2025

6/10 Okay

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rev Dr Bonnie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to the highway and an assortment of restaurants. The parking lot has a number of potholes which made it difficult when I couldn't park in a handicap spot.
Stayed 3 nights in May 2025

2/10 Terrible

Cody

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Karin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable hotel. Appreciated breakfast provided. Quiet area. Comfortable bed and good room size. Would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

MARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for what i needed
Stayed 2 nights in May 2025

8/10 Good

mary

Traveled with partner
Decent room, comfortable bed, enough towels and decent shower, but was hoping for a swim in indoor pool, it was freezing! Breakfast had limited time. Evening staff at desk was not friendly, daytime staff more helpful. No written notice anywhere of check out time....usually there is some note in room, and couldnt see how to call fron desk from room phone! 😜
Stayed 1 night in May 2025

8/10 Good

Tonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay. The man who worked the desk overnight was wonderful. I think his name was Jason. We couldn’t figure out the shower and he came right down and showed us. There were really rowdy guests next door and he quickly solved that problem as well. The breakfast was mediocre and the mattress was rather stiff- but everything else was great!
Stayed 1 night in May 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fam

Came into town for a graduation event and found all hotels in the area had extremely high rates. The hotel location was great, and staff were friendly. Breakfast was ok, and quiet atmosphere was good. During normal demand, with normal rates, the value would be fine, but seemed a bit overvalued for what we paid.
Stayed 2 nights in May 2025

4/10 Poor

Dennis

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Unexpected charge of $5 for parking, room next to the hotel pool & across from ice machine and elevators. First and last stay with this vendor.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Si chen, toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff good budget place
Stayed 4 nights in May 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in May 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, felt safe teakes pets

The staff at the hotel was lovely. We were traveling with a dog and it was great they were dog friendly. Though the $100 pet fee was on the high side. With pets I believe they try to have you on the 1st floor for ease of outdoor visits. The room was clean The TV was pretty old and did not allow for streaming etc but it served its purpose.
Stayed 1 night in May 2025

2/10 Terrible

Sam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty from floor carpet to beds and sofa, staff unfriendly at all with bad service, too expensive compare to other hotels in the area, I ll never stay in this hotel again and I don’t recommend it to anyone
Stayed 1 night in May 2025

2/10 Terrible

JAMILE

Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Bad Practice!

I should charge you a fee to answer this. You charged me a fee to park. That is ridiculous! I’ve never experienced a suburban hotel doing that! You need to rethink this policy!
Stayed 1 night in Apr 2025

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast was great. Very nice staff. Would recommend double queen room suite
Stayed 2 nights in Apr 2025

10/10 Excellent

Felicity

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Franchelis

Liked: Cleanliness
Stayed 3 nights in Apr 2025

6/10 Okay

Kelle

Stayed 2 nights in Apr 2025

8/10 Good

eloisa

Stayed 1 night in Apr 2025

2/10 Terrible

Jacquish

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs to be updated
Stayed 2 nights in Apr 2025