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Willow Inn Suites Rochester

2.5 star property

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Photo gallery for Willow Inn Suites Rochester

Exterior
Double Room | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Lobby
Free toiletries, hair dryer, towels, soap

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
4323 Highway 52 North, West Frontage Rd, Rochester, MN, 55901
  • Place, Rochester Campus of Minnesota School of Business
    ‪19 min walk‬
  • Place, Douglas State Trail Head Rochester
    ‪5 min drive‬
  • Place, Badger Hills Park
    ‪6 min drive‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, desk, laptop workspace, blackout drapes

Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Single Room

Single Room | Premium bedding, desk, laptop workspace, blackout drapes

Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

Willow Inn Suites Rochester

Rochester hotel with free in-room WiFi
Laundry facilities, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Willow Inn Suites Rochester offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Willow Inn Suites Rochester features a vending machine, a fireplace in the lobby, and laundry facilities. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Willow Inn Suites Rochester is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1995
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers an area shuttle service from 6 AM-5:30 PM on weekdays only.

We should mention

A car is not required for transportation to and from this property

Property is also known as

Country Carlson Rochester

Country Inn Carlson Rochester

Country Inn Carlson Rochester MN

Country Carlson Rochester MN

Country Inn Suites by Radisson Rochester MN

Country Inn & Suites by Radisson, Rochester, MN Hotel

Country Inn & Suites by Radisson, Rochester, MN Rochester

Country Inn & Suites by Radisson, Rochester, MN Hotel Rochester

Willow Inn Suites Rochester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 322 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Phouvong

Liked: Cleanliness, property conditions & facilities
great place
Stayed 1 night in Feb 2026

4/10 Poor

Jennifer

Room was ok. Pool and hot tub were shut down by dept of health.
Stayed 1 night in Feb 2026

6/10 Okay

Ryan

Disliked: Staff & service
Typical "family lives in the backroom" awkward customer service at front desk. Forget about the published check out time, they program your keys to not work in the morning. So if you bring some bags to your car an go back up to your room, no key to get in. Again, typical "hurry up and get out of our hotel" experience.
Stayed 1 night in Feb 2026

6/10 Okay

Jane

Disliked: Amenities
Cleanliness of lobby and breakfast setup.
Stayed 1 night in Feb 2026

4/10 Poor

Christina

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was a terrible smell in the hotel, the room was not clean, breakfast was not impressive at all.
Stayed 2 nights in Feb 2026

10/10 Excellent

Irving Raymond

Stayed 2 nights in Feb 2026

2/10 Terrible

Jessica

Disliked: Cleanliness
The staff was spam calling me. Room smelt when I got in there. There was a rice cake in the closet that had a bite taken out of it. Gross. Unprofessional. Unsanitary.
Stayed 2 nights in Feb 2026

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Feb 2026

6/10 Okay

Sarorn

Stayed 3 nights in Jan 2026

4/10 Poor

Jasmin

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
Very dirty. To the point where you can tell they don’t wipe things down properly. Dust and crumbs on the basic of surfaces like desk, bar counter. The cover sheet had burn marks and dust on it like it’s never been wash or replaced. Breakfast in the morning was also awful. The Luke warm coffee in the morning is ok.
Stayed 3 nights in Jan 2026

4/10 Poor

Christine

Disliked: Amenities, property conditions & facilities
Room, hotel, staff, the entire experience was not great.
Stayed 1 night in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

6/10 Okay

John

Stayed 1 night in Jan 2026

4/10 Poor

Brooke

Disliked: Cleanliness
Not the most clean and the pool is completely closed down. Also the secondary lock didn’t work at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Staff was courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Sue

Stayed 2 nights in Jan 2026

2/10 Terrible

Patricia

Business traveler
Disliked: Cleanliness, amenities
The staff were all family and friendly but other than that, no housekeeping, dirty tub, shredded shower curtain, no coffee pot, they cut back the channels I could watch , no swimming pool or hot tub as advertised. Stale coffee in entryway.
Stayed 7 nights in Jan 2026

8/10 Good

Todd

Business traveler
Liked: Cleanliness
Room was clean and adequate for my needs...
Stayed 1 night in Jan 2026

6/10 Okay

CAMIE

Stayed 1 night in Jan 2026

6/10 Okay

Cassie

Stayed 3 nights in Jan 2026

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness
Litte out dated but not bad for the price
Stayed 1 night in Jan 2026

8/10 Good

Jim

Stayed 2 nights in Jan 2026

8/10 Good

Craig

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was clean staff was courteous reason I didnt give 5 stars was because there were not normal smells in hallway downstairs and in elevator
Stayed 2 nights in Jan 2026

4/10 Poor

Krystina

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
Breakfast was limited and didn't taste good. Parking was fine. The pool, hot tub was out of service. The vending machine was out of service. The room wasn't cleaned well. The bathtub looked very dirty and didn't feel clean enough to use. The only thing that worked was the ice machine. It was not worth the money to stay at this hotel. They also charge $20 for early check in. Wouldn't recommend this hotel.
Stayed 1 night in Jan 2026

2/10 Terrible

Jeff

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
-Zero interaction with owner, he avoided people like the plague after check-in. Everytime we saw him, he would see we weren't checking in and would quickly turn away to avoid any interaction or greeting. -Continental breakfast made me sick within 20 minutes of eating. Literally went up to my room and spent 15 minutes in the bathroom throwing up. I'm betting that the eggs, potatoes, and sausage links are the same ones served day after day and just reheated. -Had a reservation for 4 nights, December 29-Jan 2 check out. Notified the woman behind the desk we were checking out early and leaving the next morning and was told her husband would take care of me in the morning upon checkout. Left hotel about 9 AM, rang belm at desk a couple times, no answer, no one around. Wrote a note on a post it pad on the desk, put it on our room keys and on the counter with other keys left by others checking out. We left 2 nights early and still were charged for 4 nights. I've tried calling the 800 number for booking and was given the local 507 number to discuss billing. Goes to a message then disconnects. Tried a few times and the same thing. I would like my 2 nights $ back.
Stayed 4 nights in Dec 2025