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Spark by Hilton Rochester University Area

3.0 star property

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Photo gallery for Spark by Hilton Rochester University Area

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Lobby
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Gym

Explore the area

Map
797 E. Henrietta Rd, Rochester, NY, 14623
  • Monroe Community College
    ‪1 min walk‬
  • University of Rochester
    ‪3 min drive‬
  • Strong Memorial Hospital
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch plasma TV with cable channels, TV, Netflix

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

55-inch plasma TV with cable channels, TV, Netflix

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Spark by Hilton Rochester University Area

3-star Rochester hotel close to University of Rochester
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour front desk, a computer station, and a library are onsite. Housekeeping is available on request.
Spark by Hilton Rochester University Area offers 89 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Spark by Hilton Rochester University Area is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 60 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Rochester-Brighton
Country Inn Carlson Rochester-Brighton
Country Inn And Suites Rochester Brighton
Country Inn Radisson Rochester-University Area NY
Country Inn Radisson
Country Radisson Rochester-University Area NY
Country Radisson
Country Inn Suites by Radisson Rochester University Area NY
Country Inn Suites Rochester Airport University Area
Country Inn Suites By Carlson Rochester Brighton
Rochester Inn Suites
Spark by Hilton Rochester University Area Hotel
Spark by Hilton Rochester University Area Rochester
Spark by Hilton Rochester University Area Hotel Rochester
Country Inn Suites by Radisson Rochester University Area NY

Spark by Hilton Rochester University Area Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 430 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 93 out of 1002 reviews
Rating 2 - Terrible. 89 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi and Joe Sliwinski

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean- bed was super comfy
Stayed 1 night in Apr 2025

10/10 Excellent

Keesha Lynne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pleased

Check in was fast and easy. The staff was friendly and accomodating. I had an issue with the TV and they fixed it quickly. The room was clean and updated.
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda Jo

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This was a place to shower and sleep - overall just okay. The front lobby spelled like wet dog. The fridge in our room did not work. The space was very dated and small. Other than that, it was fine.
Stayed 3 nights in Apr 2025

8/10 Good

Myriam

Liked: Staff & service, property conditions & facilities, room comfort
Good experience and a ckean room. Very good place to stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonardo

Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and pleasant stay. Next to an excellent restaurant. Sara at the front desk was very personable. Liked the free coffee and tea.
Stayed 1 night in Apr 2025

10/10 Excellent

Charles, Bossier city

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, and quiet
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort

Meh

This was just not the right space for us as a family staying multiple nights. The room was spacious enough, but with no in-room coffee maker, a super tiny fridge, and the light switch on the outside of the bathroom it made it hard for us to be comfortable. This is definitely an older building with new decor, so low ceilings and some awkward refurbishments. It is in a great location making it very convenient otherwise.
Stayed 3 nights in Mar 2025

8/10 Good

Essinse

Stayed 2 nights in Mar 2025

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived someone was in their car in the parking lot smoking weed. My room was ready and I went and dropped my things and then headed to dinner. When I came back the same person was in their car in a different parking space doing the same thing. My room was an accessible King. The sheets had stains on them. There was a dead fly on the window and another dead bug by the sink. The accessible shower didn’t have a curtain. The knob was broken so getting hot water was a challenge. The heater made noises as if there were parts rattling around inside.
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Stayed 2 nights in Mar 2025

8/10 Good

Lauralea

Traveled with family
Liked: Amenities
It was ok, the room wasn’t 100 satisfying. I had to clean the sink and counter top when I got there. There was hair in shower and it wasn’t cleaned around bottom of toilet. I am head of housekeeping at my job in NY so I am a little pickier than most
Stayed 1 night in Mar 2025

8/10 Good

Titi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport and very quiet & clean. The staff were very friendly and I received a check in gift bag.
Stayed 4 nights in Mar 2025

6/10 Okay

GUSTAVO LOO

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

It was okay for the price

Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Amenities, property conditions & facilities
Room was clean and the bed was comfortable. Only complaint was the lack of food options… perhaps another bread option besides bagels. Great otherwise.
Stayed 1 night in Mar 2025

10/10 Excellent

Suman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy stay Staff are great
Stayed 1 night in Mar 2025

8/10 Good

Oscar

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Parking lot was a sheet of ice.
Stayed 1 night in Feb 2025

10/10 Excellent

??

Stayed 1 night in Mar 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a notch higher in class than we expected, so close to the highway.
Stayed 1 night in Mar 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service
It was convenient, a good restaurant next door. Clean but not fancy. Staff was great.
Stayed 1 night in Mar 2025