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Spark by Hilton Rochester University Area

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spark by Hilton Rochester University Area

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Check-in/check-out kiosk
Laundry room

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Pet friendly
    Pet friendly

Explore the area

Map
797 E. Henrietta Rd, Rochester, NY, 14623
  • Monroe Community College
    3 min walk
  • Tim Hortons Iceplex
    3 min drive
  • Strong Memorial Hospital
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    7 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Pool

Comfort Suites Rochester Henrietta University Area

Breakfast included
Pet friendly
Parking included
Free WiFi
3.5 out of 5, Good, (1001)
The price is $127
per night
$145 total
includes taxes & fees
Dec 7 - Dec 8
Comfort Suites Rochester Henrietta University Area

About this property

Spark by Hilton Rochester University Area

3-star Rochester property close to University of Rochester
Along with a fitness center, this smoke-free property has coffee/tea in a common area and laundry facilities. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a 24-hour front desk, a computer station, and a library are onsite. All 89 rooms offer free WiFi and free wired Internet, plus Netflix and plasma TVs with cable channels. Free local calls, hair dryers, and ironing boards are among the other amenities that guests will find. Housekeeping is available on request.
Spark by Hilton Rochester University Area offers 89 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the property include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. A computer station is located on site and wired and wireless Internet access is complimentary. This Rochester property also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Spark by Hilton Rochester University Area is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Monday and Tuesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 60 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: USD 50 for check-in between 12:30 PM and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Rochester-Brighton
Country Inn Carlson Rochester-Brighton
Country Inn And Suites Rochester Brighton
Country Inn Radisson Rochester-University Area NY
Country Inn Radisson
Country Radisson Rochester-University Area NY
Country Radisson
Country Inn Suites by Radisson Rochester University Area NY
Country Inn Suites Rochester Airport University Area
Country Inn Suites By Carlson Rochester Brighton
Rochester Inn Suites
Spark by Hilton Rochester University Area Hotel
Spark by Hilton Rochester University Area Rochester
Spark by Hilton Rochester University Area Hotel Rochester
Country Inn Suites by Radisson Rochester University Area NY

Spark by Hilton Rochester University Area Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 391 out of 1006 reviews" "
Rating 8 - Good. 248 out of 1006 reviews" "
Rating 6 - Okay. 152 out of 1006 reviews" "
Rating 4 - Poor. 104 out of 1006 reviews" "
Rating 2 - Terrible. 111 out of 1006 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Maryanne

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The clerks were nice. But the toilets were way to low for my wife and I. Their were alot of fruit flies all over that made us feel itchy all the time. We would not return there.
Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Nidah

Liked: Cleanliness, staff & service
There are not many options for breakfaat except bagels. Theu ahould have atleast breads etc
Stayed 2 nights in Aug 2024

8/10 Good

Philippe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for overnight stay during college drop-off. Very close to UofR River Campus and College Town. Also convenient to highways, Walmart and Target. Vanessa was very helpful at check-in and thereafter.
Stayed 1 night in Aug 2024

6/10 Okay

bonnie

Traveled with family
No coffeemaker or microwave the toilet was too Low to the ground. I was on the 4th floor took forever to gethot water for the shower. I
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect, still you can work on the morning breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Vernon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, clean and comfortable
Stayed 1 night in Aug 2024

6/10 Okay

WEN

Traveled with family
Liked: Staff & service
Bedding sheets looks not clean enough, toilet doesn’t work well
Stayed 1 night in Aug 2024

8/10 Good

Edward

Liked: Staff & service
Disliked: Cleanliness
A Room With An Odor
We were only there one night. The staff were friendly and helpful. With that said our room was not the cleanest hotel room I have stayed in, and the floors gave off a distinct odor-as if they were not cleaned or cleaned via the use of a dirty mop.
Stayed 1 night in Aug 2024

4/10 Poor

Beatrice

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel was Ok but the hall and bathrooms were very dated. The bathrooms were small and for some reason the toilets were really low- almost as though made for children. The breakfast was “meh” not much choice - just bagels and muffins. But the coffee was always hot. The dining area was quite small. I don’t think I would stay in this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and great staff. Amenities were vlose
Stayed 1 night in Jul 2024

10/10 Excellent

Natasha Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bang for your buck
honestly
Stayed 2 nights in Jul 2024

6/10 Okay

Hiep H

Traveled with family and small children, Traveled with family
Disliked: Amenities
Pluses to this property. There’s restaurants nearby, TGI Fridays and Delmonico’s if you’re arriving late. The rooms were spacious with 2 large screen TVs per room, suite had an extra nook/room with a pull out couch for those who want to fall asleep with the TV on. Downside, the hotel really has an aged feel to it. Looks like an old property that was remodeled/repainted ( ala lipstick on a pig feel), definitely doesn’t hold up to the Hilton name. Configuration was strange. Laundry was on the 3rd floor (not the 1st like every other hotel), Ice makers were on the 1st and 4th floor, and the one on the first floor was broken so it was weird going to a floor I didn’t stay on to get ice. Also, the cost of Laundry was $2 in quarters, when I went to front desk/ manager for change, she informed me they were a cashless hotel, then why have quarters for the laundry, get a debit type system. Breakfast bar was slim compared to other Hilton properties, it definitely is the Motel 6 of the Hilton chain
Stayed 1 night in Jul 2024

10/10 Excellent

Mukhiddin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Liked: Property conditions & facilities
Great place, easy to find.
Stayed 1 night in Jul 2024

8/10 Good

Roger, El Dorado Hills

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property renovated was fine, but they really need to update the toilets. They’re like very low and must be several gallons of water flushed and they plug easily. They renovated the hotel but they did not update the toilets.
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Stayed 2 nights in Jul 2024

8/10 Good

Iakov

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Unfortunately, they only do room cleaning on every other day. They have a pretty basic continental breakfast but it is readily available and served well. Place is clean and nicely renovated.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Didn’t like the room’s odor
The staff were friendly, kind, and helpful. The room looked clean however it had an odor especially near the entrance inside the room - smelt like wet dirty clothes or wet dog. The bedroom in the suite also smelled damp.
Stayed 1 night in Jul 2024

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was done ‘on the cheap’. Boring breakfast, no clock, pen, note pad in room. Instead of individual shampoo and lotion bottles, industrial sized pump bottles. Nice staff.
Stayed 2 nights in Jul 2024

8/10 Good

raymond

Stayed 1 night in Jul 2024

8/10 Good

Blake

Stayed 3 nights in Jul 2024

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, staff was super friendly
Stayed 4 nights in Jul 2024

2/10 Terrible

Amanda

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stay away from this deceitful hotel
The hotel put me as a no show on my hotels.com reservation and charged my card for the stay and won’t give me a refund. I lost $300. Then this month they charged me for another 2 night stay even though we never left Canada. They advertise a pool but they had a drowning and filled the pool in and made it a conference room. So there is no pool. They show palm trees out front of the hotel on the hotels.com search for this hotel. There is NO palm trees. They advertise continental breakfast but there is only bagels and yogurt. Not great for a diabetic which I am.
Stayed 2 nights in May 2024