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Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Exterior
Studio Suite, 1 King Bed, Non Smoking | Living area | 32-inch LCD TV with cable channels, TV
1 bedroom, in-room safe, desk, iron/ironing board
Lobby
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$153
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
2835 Monroe Avenue, Rochester, NY, 14618
  • Place, Nazareth College
    ‪3 min drive‬
  • Place, St. John Fisher College
    ‪5 min drive‬
  • Place, University of Rochester
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 562 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 470 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(127 reviews)
  • 281 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 281 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 562 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 562 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(84 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

3-star Rochester hotel with free weekday breakfast
Along with a fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY offers 68 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Rochester
Country Inn Rochester-Pittsford-Brighton
Rochester Holiday Inn Express
Holiday Inn Mayo Clinic
Country Inn Carlson Rochester-East NY
Country Carlson Rochester-East NY
Country Rochester-Pittsford-Brighton
Country Inn Suites by Radisson Rochester Pittsford/Brighton NY

Reviews

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1027 reviews
Rating 8 - Good. 283 out of 1027 reviews
Rating 6 - Okay. 97 out of 1027 reviews
Rating 4 - Poor. 37 out of 1027 reviews
Rating 2 - Terrible. 33 out of 1027 reviews

Reviews

8/10 Good

Pascale, Highland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great free breakfast buffet. Our room wasn’t in the main building where we checked in and it was up a flight of stairs with no elevator. Staff was friendly and the room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and convient location
Stayed 3 nights in Jun 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Peng, Ann Arbor

Stayed 1 night in Jun 2025

8/10 Good

May

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

Everything was clean and comfortable and the service was very friendly. The only disappointment was the breakfast food which was terrible.
Stayed 3 nights in May 2025

10/10 Excellent

Karen, Tacoma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and well-appointed accommodations. A/C unit wasn't working as well as it should and the door hinge was terribly squeaky, but overall, it was a good experience and I will stay there again in the future.
Stayed 7 nights in Jun 2025

2/10 Terrible

Lexie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice. While we were there, there was a heavy rain which flooded the room (as well as the lobby). The staff did as well as they could to shopvac the water. They offered us a different room, but because we were in an accessible room, we declined to move.
Stayed 6 nights in Jun 2025

2/10 Terrible

Dana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our air conditioner was not working in our room on a 92 degree day. The front desk clerk claimed the hotel was full so we could not change rooms. I requested a fan and a partial refund for the inconvenience and the fact that I paid $240 for a room that I booked expecting A/C. The clerk said she’d reach out to her manager regarding my partial refund request. 9:30 PM that evening, I was denied my partial refund and offered another room! That was my original request shortly after check in when they claimed the hotel was full! By that time of the night, my daughter was asleep therefore we did not move. It was an unpleasant sleepiness, hot night! The next morning at 8:55am a maid walked into our room without knocking and the ‘do not disturb’ sign was on the door. I reported that incident to the front desk upon check out and the clerk told me she had me “checked out” already, that’s why the maid entered my room. I was obviously not checked out as I was standing right there requesting to check out! I was not even offered an apology. Terrible customer service; not even a simple , “ I’m sorry for the misunderstanding”.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Clean. Convenient location.
Stayed 2 nights in Jun 2025

8/10 Good

Patrice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location. Room was nice, however we did have a an issue with the bedding being unclean. It was resolved quickly by the front counter staff so no other issues. Great to have beverages and snacks available at all times! Really appreciated that! Overall, even with the bedding issue, we enjoyed our stay!
Stayed 1 night in Jun 2025

8/10 Good

Mariel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lt was very clean and friendly. There was a lot of choices for dining in the area.
Stayed 1 night in Jun 2025

6/10 Okay

Melina

Traveled with family and small children
Liked: Cleanliness
Nothing unique or worth mentioning as great other than friendly staff. Mediocre quality. Worth less than what we paid.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sushil

Stayed 1 night in Jun 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Cynthia S.

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The shower floor was slippery and there were no grab bars in the stall. Otherwise everything was fine
Stayed 2 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
All good, thanks.
Stayed 1 night in Jun 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, amenities
The shower head leaked, the dripping noise was noticeable even with the bathroom door closed. Overnight Staff were allowed to smoke near the air intake for the room I stayed in. Because I’m Very allergic to cigarette smoke I was nauseous most of the night.
Stayed 2 nights in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Traveled with family
Disliked: Staff & service, property conditions & facilities

Staff is not friendly

This hotel was fine for two nights with my kids. Breakfast was one of the better things about this hotel. Rooms smell musty and have the bare minimum essentials needed. Front desk people are not friendly and no one working there smiles. They just look unhappy and annoyed. No elevator in the Lodge which was fine for us but could be an issue for others. I probably wouldn’t stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabella

Stayed 1 night in Jun 2025

10/10 Excellent

joseph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, highly recommend this spot if you are in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Stayed 5 nights in Apr 2025