Best Western Brockport Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Brockport Inn & Suites

Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Free breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board
Business center

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
4908 Lake Rd S, Brockport, NY, 14420
  • Emily L. Knapp Museum and Library
    2 min drive
  • Golden Eagle Family Restaurant
    4 min walk
  • Rochester Station
    21 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    21 min drive

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Brockport Inn & Suites

Brockport hotel close to State University of New York-Brockport
This hotel features a fitness center, a business center, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
Best Western Brockport Inn & Suites offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in July 2020.
A complimentary breakfast is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dollingers Brockport
Dollingers Inn
Dollingers Inn Brockport
Dollingers
Dollinger`s Hotel Brockport
Dollingers Inn Suites
Brockport & Suites Brockport
Best Western Brockport Inn & Suites Hotel
Best Western Brockport Inn & Suites Brockport
Best Western Brockport Inn & Suites Hotel Brockport

Best Western Brockport Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 593 out of 900 reviews" "
Rating 8 - Good. 221 out of 900 reviews" "
Rating 6 - Okay. 50 out of 900 reviews" "
Rating 4 - Poor. 20 out of 900 reviews" "
Rating 2 - Terrible. 16 out of 900 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times while visiting my son at SUNY Brockport. Always greeted with a smile, get a great size and clean room and enjoy the hot breakfast. Highly recommend!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and the location being set back from the road had a nice quiet atmosphere.
Stayed 4 nights in Sep 2024

10/10 Excellent

monica

Liked: Cleanliness, amenities, property conditions & facilities
Well kept..good breakfast
Stayed 3 nights in Sep 2024

8/10 Good

Karena

Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Very nice
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Different hotel on my next visit
I stayed here many times in the past but this time The beds were awful. All we felt was the springs. Nobody had a good sleep the whole time. I asked about it they said nothing we can do about it right now.
Stayed 9 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
It was a very well-kept property. The room was great and the breakfast was very nice...compared to others we have had lately. The air conditioner/heating unit was somewhat noisy but considering everything else about the property...we would definitely stay again!!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience in a long time!
The Hotel was great and clean. Breakfast was good. Staff was excellent and so friendly, especially Bill. First time in a long time that I’ve actually gotten some great sleep. The beds were super comfy and there was no noise from guests, the A/C was so quiet, it was so nice to wake up to the sounds of birds in the morning. No outside noises to contend with. Just a great time had by all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Room was tidy and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Philip

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Quiet location, well lit parking. Grounds are well kept.
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie, Birmingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly, helpful staff
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Impeccably clean. Updated. Friendly staff. Close to SUNY Brockport campus.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Priced appropriately.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ling Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were very friendly and nicely.
Stayed 2 nights in Jul 2024

6/10 Okay

Shaun

Liked: Staff & service
Disliked: Cleanliness
Property was nice and quiet. And about 25mins drive to downtown rochester
Stayed 2 nights in Jul 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. It’s walking distance to downtown. It would be safer if the city would add sidewalks all way the hotel. I know it’s not the hotel’s fault. Nice place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Clean and comfortable. Great breakfast. Just had trouble with opening the door because handle went up not down and was not given any notice. Also tub was very slow to drain. Drain needed to be unclogged.
Stayed 2 nights in Jul 2024

10/10 Excellent

SARAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and friendly staff. Clean and quiet. Easy parking.
Stayed 2 nights in Jul 2024

4/10 Poor

Dana

Disliked: Cleanliness, staff & service, amenities
Not much
Stayed 1 night in Jul 2024