Hampton Inn Rochester Penfield

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Rochester Penfield

Terrace/patio
Indoor pool
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
950 Panorama Trail South, Rochester, NY, 14526
  • St. John Fisher College
    4 min drive
  • Nazareth College
    6 min drive
  • Highland Hospital of Rochester
    6 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    17 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony

  • Sleeps 4
  • 1 King Bed

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About this property

Hampton Inn Rochester Penfield

Rochester hotel with bar/lounge
This hotel features an indoor pool, a fitness center, and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hampton Inn Rochester Penfield offers 81 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 44-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hampton Inn Rochester Penfield features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn Rochester Penfield has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 44-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Rochester Penfield Hotel
Hampton Inn Hilton Penfield Hotel
Hampton Inn Hilton Rochester Penfield
Hampton Inn Hilton Penfield
Hampton Inn Rochester Penfield Hotel
Hampton Inn Rochester Penfield Rochester
Hampton Inn by Hilton Rochester Penfield
Hampton Inn Rochester Penfield Hotel Rochester

Hampton Inn Rochester Penfield Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 524 out of 771 reviews" "
Rating 8 - Good. 169 out of 771 reviews" "
Rating 6 - Okay. 44 out of 771 reviews" "
Rating 4 - Poor. 13 out of 771 reviews" "
Rating 2 - Terrible. 21 out of 771 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room and pool and hot tub were ok, but not the cleanest ever. Beds were hard. In the king room the fan blows right on you, which woke me up every time it kicked on.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean safe and secure hotel. Very modern. Felt very relaxed and comfortable there. The rear door entrance to the 3rd floor is great too if you have a room on 3. Great service and friendly people.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Dog Friendly Hotel
I thoroughly enjoyed my stay at the Hampton Inn Rochester Pennfield. It’s centrally located and easy to find. Close to shops restaurants and other towns. I would highly recommend! They were also incredibly pet friendly and had plenty of grass to potty my dog and had treats at the front desk.
Stayed 3 nights in Aug 2024

8/10 Good

Sarah, Greenfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was on the 3rd floor, which was super convenient to reach by the rear door, which entered directly on that floor. The front desk store was a little confusing - there were snacks and items for purchase nearby but no clear instructions on what to do when no one at the front desk, which happened a couple times. And, as with most hotels, while the items were convenient, they were over priced and mediocre.
Stayed 7 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious, well-designed, beds comfortable. The lobby facilities (breakfast, bar, small store, added to the convenience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brennan

Liked: Cleanliness
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Wolfgang

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kym

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Ann

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Was bothered twice while DND was on the door about “our smoke detector alarming down at the front desk” until Maintenence removed it for being broken/faulty because we definitely DONT SMOKE and showed them the room and lack of any kind of smoke anywhere (leaving my whole family in danger if there were an ACTUAL fire as they left us without a fire detector that whole night) when I voiced my concerns and asked if I would be reimbursed for such an inconvenience/danger to my family, was told the manager would be contacted and I would hear back. Never heard back. Sad for the Hilton name to be attached. Disappointing to say the least. Stayed 3 days, never again.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cleanliness of Rooms was unacceptable.
I have been staying at this hotel for years since it opened as it is near my corporate office for work. I've never had any issues, until now. They are in between management and low on staff. Staff that is there are amazing, but the rooms are in noticeable bad shape and my room was not cleaned - hairs in shower, used coffee in coffee machine, oil all over the door, scum all over the bathroom, my room had no full length mirror and spot, stains and tears in curtains and on walls. I stayed there again after the weekend and had the same issues, crumbs on the floor etc in the next room. Very unfortunate... I checked out early and don't think I'll be returning.
Stayed 2 nights in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gary, Cheshire

Traveled with family
Quirky elevators but otherwise fine.
Stayed 2 nights in Jun 2024

6/10 Okay

Nancy

Traveled with family
We liked the area and the parking was convenient.
Stayed 2 nights in Jun 2024

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great and the text message asking if room was up to par was a fabulous touch.
Stayed 1 night in Jun 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, cordial and competant staff!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were very attentive and accommodating!
Stayed 1 night in Jun 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Jun 2024

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, but...
Very nice clean hotel, comfortable bed. However, they turned the water off for maintenance around 8:00pm. No one seemed to know how long the water would be out. The front desk said we should have been notified about the maintenance at check-in, but we were not. Water came back on around 9:00pm. Also, at check in Hampton Inn added a $50 charge to my room. Hotels.com was very prompt in helping me to have this charge removed. However, at check-out, my room receipt showed the original price as quoted to me by Hotels.com. The Hampton said the added charges are customary in the industry to cover extra charges we may have incurred during our stay. I didn't know this and no one gave me the heads up at check-in. Maybe they thought I wouldn't notice. I wonder what would have happened if I hadn't noticed??
Stayed 1 night in Jun 2024

8/10 Good

KERRY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great for business travel. I always stay here because there is a mini-fridge, coffee pot(small so I bring my travel Keurig) and microwave. These are great amenities if you don’t want to go out for every meal.
Stayed 3 nights in Jun 2024

2/10 Terrible

Yun winnie

Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice for our weekend in Rochester. Everything we needed was close by.
Stayed 2 nights in May 2024

6/10 Okay

Steven

No problems with check in or staff availability. Room was clean on arrival and cleaned 1 time during our 3 night stay. Showering was subpar with lukewarm water and slow draining. These issues were not enough to complain about to staff but was not up to a high standard for a $200 a night stay.
Stayed 3 nights in May 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Apr 2024